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Katsiaryna Siamionava

Arizona State University (ASU) - Department of Information Systems

Tempe, AZ

United States

  • Arizona State University (ASU) - Department of Information Systems

SCHOLARLY PAPERS

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Scholarly Papers (2)

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1.

Fluency is the Key: AI Agent Language Dynamics on Customer Satisfaction and Transfer Requests

Number of pages: 53 Posted: 13 Aug 2024 Last Revised: 11 Jan 2025
Katsiaryna Siamionava, Reihane Boghrati, Jianlei Zhang and Tian Lu
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - W.P. Carey School of Business, affiliation not provided to SSRN and Arizona State University (ASU) - Department of Information Systems
Downloads 243 (330,287)

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AI agent language strategies, information processing fluency, problem-solving, customer satisfaction, customer transfer request

2.

AI-mediated Information Design: Belief Updating, Strategic Disclosure, and Persuasion

Number of pages: 51 Posted: 02 Jun 2026 Last Revised: 09 Jun 2026
Jiding Zhang, Lin Hu, Shuang Gao, Katsiaryna Siamionava and Pei-Yu Chen
Arizona State University (ASU) - Department of Information Systems, Australian National University (ANU), Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 50 (1,541,665)

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Information Design, AI, Artefactual Field Experiment, Structural Estimation, Belief Responsiveness