Rowan Wang

Singapore Management University

Li Ka Shing Library

70 Stamford Road

Singapore 178901, 178899

Singapore

SCHOLARLY PAPERS

6

DOWNLOADS

282

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (6)

1.

Assign-to-Seat: Dynamic Capacity Control for Selling Train Tickets

Number of pages: 54 Posted: 08 Nov 2019 Last Revised: 24 Oct 2020
Feng Zhu, Shaoxuan Liu, Rowan Wang and Zizhuo Wang
Massachusetts Institute of Technology (MIT) - Institute for Data, Systems, and Society (IDSS), Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, Singapore Management University and The Chinese University of Hong Kong, Shenzhen
Downloads 109 (293,917)

Abstract:

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revenue management, capacity control, dynamic programming, bid-price control, re-solving

2.

Pooling and Balking: Decisions on COVID-19 Testing

Number of pages: 17 Posted: 16 Jun 2020 Last Revised: 26 Jun 2020
The Chinese University of Hong Kong (CUHK) - Department of Systems Engineering and Engineering Management, Singapore Management University and University of Michigan, Stephen M. Ross School of Business
Downloads 83 (350,233)
Citation 2

Abstract:

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pooling; balking; waiting time; queue length

3.

Please Don't Make Me Wait: Influence of Customers' Waiting Preference and No-Show Behavior on Appointment Systems

Number of pages: 32 Posted: 23 Jul 2020
Singapore Management University, Singapore Management University, University of Cincinnati, Shandong University - School of Management and Guangdong University of Foreign Studies
Downloads 37 (510,203)

Abstract:

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risk preference; no-show; appointment systems; waiting time

4.

Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers

Number of pages: 57 Posted: 09 Jul 2020
David Chen, Ruoran Chen, Rowan Wang and Xuan Wang
The Chinese University of Hong Kong, Shenzhen, Tsinghua University, Singapore Management University and Hong Kong University of Science and Technology, ISOM Department
Downloads 31 (540,538)

Abstract:

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queueing system; heterogeneous server; priority customer; threshold policy

5.

Offering Free Upgrades Even before Stocks Run Out: The Value of Proactive Upgrades

Number of pages: 50 Posted: 04 Feb 2021
The Chinese University of Hong Kong, Shenzhen, University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area, Shanghai University, Singapore Management University and City University of Hong Kong - College of Business
Downloads 22 (595,089)

Abstract:

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free upgrades, proactive policies, reactive policies, dynamic programming, Markov Decision Process

6.

Divide and Conquer: A Hygienic, Efficient, and Reliable Assembly-Line for Housekeeping

Posted: 19 Jun 2020
University of New Hampshire, Singapore Management University and Shandong University - School of Management

Abstract:

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housekeeping operation, assembly-line, hotel hygiene, labor efficiency