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Muhammad Ifwan Bin Md Jalal

Anglia Ruskin University - Lord Ashcroft International Business School

Cambridge

United Kingdom

SCHOLARLY PAPERS

1

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302

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0

Scholarly Papers (1)

1.

Assessment of Extended E-S-Qual Model in an M-Commerce Setting

International Journal of Management, Accounting and Economics, 5(12), 923-954, 2018
Number of pages: 32 Posted: 23 Mar 2019
Dr Omkar Dastane, Muhammad Ifwan Bin Md Jalal and Karthik Selvaraj
Curtin University, Malaysia, Anglia Ruskin University - Lord Ashcroft International Business School and Anglia Ruskin University - Lord Ashcroft International Business School
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Abstract:

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M-Commerce, E-Service quality (e-SQ), Customer Satisfaction, Customer Loyalty, Mobile Consumers