Omkar Dastane

Financial Training & Management Services (FTMS) College

Block 3420, Persiaran Semarak Api,

Cyber 4, 63000

Kuala lumpur, WY Selangor 63000

Malaysia

SCHOLARLY PAPERS

29

DOWNLOADS
Rank 5,781

SSRN RANKINGS

Top 5,781

in Total Papers Downloads

8,381

SSRN CITATIONS
Rank 21,286

SSRN RANKINGS

Top 21,286

in Total Papers Citations

35

CROSSREF CITATIONS

10

Ideas:
“  Predicting Consumer Behavior in Digital Economy  ”

Scholarly Papers (29)

1.

Factors Leading to Consumer Perceived Value of Smartphones and its Impact on Purchase Intention

Global Business and Management Research: An International Journal Vol. 9, No. 1 (2017)
Number of pages: 30 Posted: 08 Mar 2017
Herman Haba, Zubair Hassan and Omkar Dastane
Anglia Ruskin University - Lord Ashcroft International Business School, International University of Malaya Wales and Financial Training & Management Services (FTMS) College
Downloads 974 (26,377)

Abstract:

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Purchase Intention (PI), Consumer Perceived Value (CPV), Social Value (SV), Economic Value (EV), Perceived Usefulness (PU), Perceived Ease of Use (PEU) and Brand Image (BI)

Customer Value Proposition for E-Commerce: A Case Study Approach

International Journal of Advanced Computer Science and Applications (IJACSA), 10 (2), 454-458 (2019)
Number of pages: 5 Posted: 07 Nov 2019
National University of Malaysia (UKM), Financial Training & Management Services (FTMS) College and Universiti Kebangsaan Malaysia
Downloads 690 (42,145)
Citation 2

Abstract:

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Online consumer, perceived value, e-commerce, value proposition

Customer Value Proposition for E-Commerce: A Case Study Approach

International Journal of Advanced Computer Science and Applications, Vol. 10, No. 2, 2019
Number of pages: 5 Posted: 23 Mar 2019
National University of Malaysia (UKM), Financial Training & Management Services (FTMS) College and National University of Malaysia (UKM)
Downloads 149 (225,144)
Citation 1

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Online consumer; perceived value; e-commerce; value proposition

3.

What WeChat can Learn from WhatsApp? Customer Value Proposition Development for Mobile Social Networking (MSN) Apps: A Case Study Approach

Journal of Theoretical and Applied Information Technology (2019) Vol.97. No 4
Number of pages: 25 Posted: 27 Mar 2019 Last Revised: 15 Dec 2019
affiliation not provided to SSRN, Financial Training & Management Services (FTMS) College, National University of Malaysia (UKM) and Universiti Kebangsaan Malaysia
Downloads 671 (44,296)
Citation 2

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Consumer, Perceived Value, Mobile Social Networking, Social, Value Proposition

4.

Factors Affecting Purchase Intention of South East Asian (SEA) Young Adults Towards Global Smartphone Brands

ASEAN Marketing Journal, Vol. VIII, No. 1, 66-84, 2016
Number of pages: 19 Posted: 14 Jul 2016 Last Revised: 03 Apr 2017
Abdul Zahid and Omkar Dastane
Anglia Ruskin University and Financial Training & Management Services (FTMS) College
Downloads 637 (47,420)
Citation 1

Abstract:

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purchase intension; smartphone; South East Asia; young adults; buying behaviour

5.

Perceived Risk Factors Affecting Consumers’ Online Shopping Behaviour

The Journal of Asian Finance, Economics and Business Vol.6 No.4 pp.246-260, 2019
Number of pages: 13 Posted: 04 Feb 2020
affiliation not provided to SSRN, Financial Training & Management Services (FTMS) College, FTMS College and Taylor's University
Downloads 615 (49,820)
Citation 3

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Perceived Risk, Online Shopping Behaviour, Malaysian Consumer, E-Commerce

6.

Effect of Diversity Elements at Workplace: An Empirical Study

International Journal of Accounting and Business Management (Online), Volume 3, Issue 1 (2015)
Number of pages: 15 Posted: 07 Aug 2015 Last Revised: 22 May 2017
Omkar Dastane and Josiah Eshegbe
Financial Training & Management Services (FTMS) College and Anglia Ruskin University
Downloads 603 (51,037)

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Diversity, Employee Satisfaction, Hotel industry, Malaysia

7.

Re-Investigating Key Factors of Customer Satisfaction Affecting Customer Retention for Fast Food Industry

International Journal of Management, Accounting and Economics, Volume 4, No. 4, pp. 379-400, April 2017
Number of pages: 22 Posted: 31 May 2017
Omkar Dastane and Intan Fazlin
Financial Training & Management Services (FTMS) College and Anglia Ruskin University - Lord Ashcroft International Business School
Downloads 553 (57,039)

Abstract:

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Customer Satisfaction, Product Quality, Service Quality, Prices, Facility, Emotional Factor and Customer Retention

8.

The Impact of Word of Mouth on Customer Perceived Value for the Malaysian Restaurant Industry

The East Asian Journal of Business Management, Vol. 6 No. 3 pp. 21-31
Number of pages: 11 Posted: 12 Aug 2016 Last Revised: 28 Apr 2017
Adebusoye Oluwafemi and Omkar Dastane
Anglia Ruskin University and Financial Training & Management Services (FTMS) College
Downloads 545 (57,859)
Citation 3

Abstract:

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Word of Mouth, Customer Perceived Value, Malaysian Restaurant Industry

9.

Effect of Sales Promotion Schemes on Purchase Quantity: A Study of Malaysian Consumers

Management & Marketing, volume XIV, issue 2/2016
Number of pages: 22 Posted: 01 Dec 2016 Last Revised: 26 Feb 2017
Hawa Jallow and Omkar Dastane
Anglia Ruskin University and Financial Training & Management Services (FTMS) College
Downloads 513 (62,372)
Citation 4

Abstract:

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Sales promotion, Purchase quantity, Malaysian Consumers, Retail

10.

Customer Perceived Value towards Convenience Stores in Malaysia: The Influence on Customer Satisfaction, Loyalty and Retention

Journal of Marketing and Consumer Behaviour in Emerging Markets, Vol. 2(4), p. 4-27, 2016
Number of pages: 24 Posted: 17 Oct 2016 Last Revised: 26 Feb 2017
Anglia Ruskin University, Anglia Ruskin University and Financial Training & Management Services (FTMS) College
Downloads 467 (70,086)
Citation 2

Abstract:

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Customer Perceived Value, Customer Satisfaction, Customer Loyalty and Retention, Convenience Stores, Malaysian Retail

11.

An Empirical Investigation on Taxi Hailing Mobile App Adoption: A Structural Equation Modelling

Business Management and Strategy, 2018, Vol. 9, No. 2
Number of pages: 25 Posted: 21 May 2018
Herman Fassou Haba and Omkar Dastane
Anglia Ruskin University - Lord Ashcroft International Business School and Financial Training & Management Services (FTMS) College
Downloads 314 (110,869)
Citation 3

Abstract:

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Technology Acceptance, M-Commerce, Mobile Apps, Online User Behaviour

12.

Consumer Perception Factors for Fashion M-Commerce and Its Impact on Loyalty Among Working Adults

Business and Economic Research, 2018, Vol. 8, No. 2, pp 168-192
Number of pages: 25 Posted: 25 Apr 2018
Anglia Ruskin University - Lord Ashcroft International Business School, Financial Training & Management Services (FTMS) College, Anglia Ruskin University - Lord Ashcroft International Business School and Anglia Ruskin University - Lord Ashcroft International Business School
Downloads 300 (116,501)
Citation 3

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Mobile Commerce, Online Shopping, Efficiency, System Availability, Fulfillment, Price, Perceived Value and Consumer Loyalty

13.

Predicting Consumer Perception and Its Impact on Purchase Intention for Residential Property Market

Journal of Technology Management and Business, Vol 5, No 2, 2018
Number of pages: 19 Posted: 19 May 2018
Jeremy Hoe, Omkar Dastane and Karthik Selvaraj
Anglia Ruskin University - Lord Ashcroft International Business School, Financial Training & Management Services (FTMS) College and Anglia Ruskin University - Lord Ashcroft International Business School
Downloads 286 (122,443)
Citation 2

Abstract:

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Perceived Value, Purchase Intention, Residential Property, Theory of Consumption Value

14.

Buying a Dream Home – Considerations of Residential Property Consumers in Malaysia

Singaporean Journal of Business, Economics and Management Studies (SJBEM), Vol. 5, No. 9, pp. 19-35, 2017
Number of pages: 17 Posted: 23 May 2017
Chong Hei and Omkar Dastane
Anglia Ruskin University - Lord Ashcroft International Business School and Financial Training & Management Services (FTMS) College
Downloads 209 (167,076)
Citation 1

Abstract:

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decision making, residential property market, Malaysia, consumer behavior

15.

Impact of Service Quality Dimensions on Internet Banking Adoption, Satisfaction and Patronage

International Journal of Management, Accounting and Economics, Vol. 6, No. 10, October, 2019
Number of pages: 22 Posted: 06 Jan 2020
Anglia Ruskin University - Lord Ashcroft International Business School, Financial Training & Management Services (FTMS) College, Universiti Kebangsaan Malaysia and National University of Malaysia (UKM)
Downloads 164 (207,358)

Abstract:

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Adoption, Internet Banking, Loyalty, Satisfaction, Service Quality

16.

Massive Open Online Courses (MOOCs) – Understanding Online Learners’ Preferences and Experiences

International Journal of Learning, Teaching and Educational Research Vol. 18, No. 8, pp. 227-242, August 2019, doi: 10.26803/ijlter.18.8.14
Number of pages: 16 Posted: 05 Dec 2019
Herman Fassou Haba and Omkar Dastane
Anglia Ruskin University - Lord Ashcroft International Business School and Financial Training & Management Services (FTMS) College
Downloads 124 (259,496)
Citation 1

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MOOCs; Learners’ Preference; Learners’ Experience; Qualitative Study; Online Learning

17.

Sustainability Practices As Determinants of Financial Performance: A Case of Malaysian Corporations

The Journal of Asian Finance, Economics and Business Vol. 4 No. 2 pp. 55-68, 2017
Number of pages: 14 Posted: 30 May 2017
Ezeoha Amacha and Omkar Dastane
Anglia Ruskin University - Lord Ashcroft International Business School and Financial Training & Management Services (FTMS) College
Downloads 123 (261,142)
Citation 1

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Sustainability, Financial Performance, Profitability, Oil & Gas Sector

18.

Korean Expatriates Adjustments and Job Satisfaction in Malaysia: Analysis of Corporate Cultural Asymmetry

International Journal of Industrial Distribution & Business 7-4 (2016) 33-45
Number of pages: 13 Posted: 05 Jan 2017 Last Revised: 26 Feb 2017
Omkar Dastane and Woo Yong Willis Lee
Financial Training & Management Services (FTMS) College and Anglia Ruskin University - Lord Ashcroft International Business School
Downloads 114 (275,914)
Citation 1

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Expatriates, Job Satisfaction, Culture, Korea, Malaysia

19.

Challenges to Break Corporate Glass Ceiling: What Malaysian IT Women Employees Perceive?

The International Journal of Management, Vol. 6, Issue 2, April 2017
Number of pages: 12 Posted: 01 May 2017 Last Revised: 06 May 2017
Jaya Perumal and Omkar Dastane
Dell Global Business Center Sdn. Bhd. and Financial Training & Management Services (FTMS) College
Downloads 78 (352,245)

Abstract:

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Cultural Stereotype, Gender Inequality, Glass Ceiling, Wage Women Leadership, Career Progress

20.

Employee Emotional Competence – Customer Satisfaction – Loyalty Link: An Empirical investigation of Spa and Beauty industry

International Journal of Accounting and Business Management, April 2014
Number of pages: 25 Posted: 07 Aug 2015 Last Revised: 12 Nov 2016
Ojo Olamilekan and Omkar Dastane
Anglia Ruskin University and Financial Training & Management Services (FTMS) College
Downloads 78 (352,245)

Abstract:

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Rapport, Employee emotional competence, customer Satisfaction and loyalty, Spa and beauty industry

21.

Success Factors for e-Learning Satisfaction during COVID-19 Pandemic Lockdown

International Journal of Advanced Trends in Computer Science and Engineering, ISSN 2278-3091, Volume 9, No.5, September - October 2020
Number of pages: 7 Posted: 27 Oct 2020
National University of Malaysia (UKM), Universiti Malaysia Sabah and Financial Training & Management Services (FTMS) College
Downloads 61 (401,929)

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Lockdown Learning, COVID 19, Crisis Education, E-learning, Learning Satisfaction, IT Characteristics, Perceived Value

22.

Assessment of Extended E-S-Qual Model in an M-Commerce Setting

International Journal of Management, Accounting and Economics, 5(12), 923-954, 2018
Number of pages: 32 Posted: 23 Mar 2019
Financial Training & Management Services (FTMS) College, Anglia Ruskin University - Lord Ashcroft International Business School and Anglia Ruskin University - Lord Ashcroft International Business School
Downloads 46 (456,121)

Abstract:

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M-Commerce, E-Service quality (e-SQ), Customer Satisfaction, Customer Loyalty, Mobile Consumers

23.

Impact of Digital Marketing on Online Purchase Intention: Mediation Effect of Customer Relationship Management

Journal of Asian Business Strategy, DOI: 10.18488/journal.1006.2020.101.142.158 Vol. 10, No. 1, 142-158, 2020
Number of pages: 17 Posted: 16 Sep 2020
Omkar Dastane
Financial Training & Management Services (FTMS) College
Downloads 25 (559,285)

Abstract:

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Digital Marketing, Purchase Intention, Customer Relationship Management, E-Commerce, Online Shopping, Social Media Marketing

24.

The Impact of Technology Adoption on Organizational Productivity

Journal of Industrial Distribution & Business, 11(4), 7-18 , 2020
Number of pages: 12 Posted: 16 Sep 2020
Omkar Dastane
Financial Training & Management Services (FTMS) College
Downloads 18 (604,768)

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Organisation Productivity, IT Adoption, Technological Change, IT Infrastructure and IT Knowledge Management

25.

The Effect of Bad Password Habits on Personal Data Breach

International Journal of Emerging Trends in Engineering Research, Volume 8. No. 10, October 2020
Number of pages: 11 Posted: 21 Dec 2020
Omkar Dastane
Financial Training & Management Services (FTMS) College
Downloads 12 (646,540)

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Password Habits, Bad Passwords, Data Breach

26.

Service Quality Gap for Private Higher Education Institutions (HEIs) in Malaysia: African Students’ Perspective

International Journal of Accounting & Business Management, Vol. 2 (No.2), Page: 10-17, Nov, 2014
Number of pages: 8 Posted: 03 Jan 2020
Nonso Martins and Omkar Dastane
FTMS College - School of Accounting and Business Management and Financial Training & Management Services (FTMS) College
Downloads 10 (660,826)
Citation 2

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Service Quality, Higher Educational Institutes, African Students, Malaysian Private HEIs

27.

IMPACT OF LEADERSHIP STYLES ON EMPLOYEE PERFORMANCE: A MODERATING ROLE OF GENDER

Australian Journal of Business and Management Research, Vol.05 No.12, 27-52
Number of pages: 26
Omkar Dastane
Financial Training & Management Services (FTMS) College
Downloads 2

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Leadership styles, transformational leadership, Laissez-Faire leadership, democratic leadership, autocratic leadership, gender, moderation analysis, employee performance

28.

Enhancing Online Repurchase Intention via Application of Big Data Analytics in E-Commerce

Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN (2 Volumes),DOI: 10.4018/978-1-7998-4984-1.ch021, Forthcoming
Posted: 16 Oct 2020
Omkar Dastane
Financial Training & Management Services (FTMS) College

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29.

Building a Sustainable Competitive Advantage for Multi-Level Marketing (MLM) Firms: An Empirical Investigation of Contributing Factors

Journal of Distribution Science,17(3), 5-19
Posted: 02 Aug 2019
Lee Siew Keong and Omkar Dastane
SKG Group of Companies and Financial Training & Management Services (FTMS) College

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Company Image, Distributors Rewards System, Distributors Training System, Product Innovation, Leadership, Multi-Level Marketing, Sustainable Competitive Advantage