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Qian (Ken) Zhang

California State Polytechnic University, Pomona - College of Business Administration

United States

University of Pittsburgh - Katz Graduate School of Business

Pittsburgh, PA 15260

United States

  • California State Polytechnic University, Pomona - College of Business Administration

  • University of Pittsburgh - Katz Graduate School of Business

SCHOLARLY PAPERS

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Scholarly Papers (2)

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1.

Is Your Price Personalized? Alleviating Customer Concerns with Inventory Availability Information

Number of pages: 56 Posted: 21 Nov 2022 Last Revised: 01 Nov 2024
Arian Aflaki and Qian (Ken) Zhang
University of Pittsburgh - Katz Graduate School of Business and California State Polytechnic University, Pomona - College of Business Administration
Downloads 305 (249,561)

Abstract:

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revenue management, personalized pricing, Bayesian persuasion, strategic customers, information provisioning

2.

Rating Systems under Customer Disconfirmation Bias: Asymptotic Behavior and Granularity

Number of pages: 49 Posted: 18 Jul 2024
Arian Aflaki and Qian (Ken) Zhang
University of Pittsburgh - Katz Graduate School of Business and California State Polytechnic University, Pomona - College of Business Administration
Downloads 174 (433,279)

Abstract:

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online ratings, disconfirmation bias, Bayesian learning, rating systems, learning speed