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Hady Efendy
affiliation not provided to SSRN
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Scholarly Papers (1)
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The Transformation of Customer Satisfaction Become Customer Delight
Case Studies in Business and Management, 2017, Vol. 4, No. 2
Number of pages: 21
Posted: 15 Feb 2020
Christian Wiradendi Wolor
and Hady Efendy
Fakultas Ekonomi, Universitas Negeri Jakarta and
affiliation not provided to SSRN
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Abstract:
Brand Trust, Customer Satisfaction, Customer Delight, Customer Commitment, Customer Loyalty
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