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Amna Khan

University of the Punjab (PU)

Lahore

Pakistan

  • University of the Punjab (PU)

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Scholarly Papers (1)

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Service Quality Dimensions and Customer Satisfaction in Online Shopping: A Customer’s Perspective

Journal of Applied Economics and Business Studies.2020, 4(1), 53-76.
Number of pages: 24 Posted: 17 Jul 2020
Amna Khan, Dr Syed Sohaib Zubair, Sobia Khurram and Mukaram Ali Khan
University of the Punjab (PU), Institute of Administrative Sciences, University of the Punjab, University of the Punjab and Riphah International University
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Abstract:

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E-service Quality, E-Commerce, Customer Satisfaction, B2C, Cash on Delivery