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Arifin Djakasaputra

Universitas Tarumanagara

Jl. S. Parman No. 1

Jakarta, Jakarta 11440

Indonesia

  • Universitas Tarumanagara

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    • Tel: 081234567538
SCHOLARLY PAPERS

5

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Scholarly Papers (5)

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1.

Brand Image, Perceived Quality, Ease Of Use, Trust, Price, Service Quality On Customer Satisfaction And Purchase Intention Of Blibli Website With Digital Technology As Dummy Variable In The Use Of Eviews

JOURNAL OF CRITICAL REVIEWS 2021
Number of pages: 14 Posted: 01 Jul 2021
Juliana, Arifin Djakasaputra, Rudy Pramono and Edison Hulu
Universitas Pelita Harapan, Universitas Tarumanagara, Pelita Harapan University and Pelita Harapan University
Downloads 4,030 (6,580)

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perceived quality, trust, price, brand image, ease of use, service quality, customer satisfaction, purchase intention

2.

Constraints Faced by School of Hospitality and Tourism Students in Distance Learning Using Online Platform in the Pandemic COVID-19

Turkish Online Journal of Qualitative Inquiry (TOJQI) 2021
Number of pages: 15 Posted: 08 Dec 2021
Juliana, Amelda Pramezwary, Rudy Pramono, Jimmy Muller Hasoloan Situmorang and Arifin Djakasaputra
Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Universitas Pelita Harapan and Universitas Tarumanagara
Downloads 124 (580,653)

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Constraints, online learning, online platforms, COVID-19

3.

The Relationship Between Hotel Service Quality And Customer Satisfaction: An Empirical Study Of Spa Hotels In Indonesia

International Journal of Entrepreneurship Volume 26, Issue 1, 2022
Posted: 12 Dec 2022
John Tampil Purba, Juliana, Sidik Budiono, Agus Purwanto, Rudy Pramono and Arifin Djakasaputra
Management Department, Faculty of Economics, Universitas Pelita Harapan, Karawaci, Banten 15811, Indonesia, Universitas Pelita Harapan, Universitas Pelita Harapan, Universitas Pelita Harapan, Pelita Harapan University and Universitas Tarumanagara

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Physical Evidence, Reliability, Responsiveness, Assurance, Empathy, Customer Satisfaction

4.

Gen Z Explorative Study on Tourism Activities in the Pandemic COVID-19

Turkish Journal of Physiotherapy and Rehabilitation ; 32(3):2261-2266, 2021
Posted: 30 Jul 2021 Last Revised: 22 Apr 2022
Rudy Pramono, Juliana, Sandra Maleachi, Amelda Pramezwary, Arifin Djakasaputra and Agus Purwanto
Pelita Harapan University, Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Universitas Tarumanagara and Universitas Safin Pati

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Activities, Generation Z, Tourism

5.

Observational Learning and Word of Mouth Against Consumer Online Purchase Decision during the Pandemic COVID-19

Sys Rev Pharm 2020;11(9):751-758
Posted: 06 Jul 2021
Juliana, Rudy Pramono, Arifin Djakasaputra and Innocentius Bernarto
Universitas Pelita Harapan, Pelita Harapan University, Universitas Tarumanagara and Pelita Harapan University

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Word of Mouth, Observational Learning, Consumer Online Purchase Decision