Juliana

Universitas Pelita Harapan

Jl. M.H. Thamrin Boulevard

Tangerang, Banten, East Java 15811

Indonesia

SCHOLARLY PAPERS

21

DOWNLOADS
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Top 12,308

in Total Papers Downloads

8,359

TOTAL CITATIONS

6

Scholarly Papers (21)

1.

Brand Image, Perceived Quality, Ease Of Use, Trust, Price, Service Quality On Customer Satisfaction And Purchase Intention Of Blibli Website With Digital Technology As Dummy Variable In The Use Of Eviews

JOURNAL OF CRITICAL REVIEWS 2021
Number of pages: 14 Posted: 01 Jul 2021
Universitas Pelita Harapan, Universitas Tarumanagara, Pelita Harapan University and Pelita Harapan University
Downloads 3,602 (6,920)

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perceived quality, trust, price, brand image, ease of use, service quality, customer satisfaction, purchase intention

2.

The role of e-satisfaction, e-word of mouth and e-trust on repurchase intention of online shop

Anser, M. K., Tabash, M. I., Nassani, A. A., Aldakhil, A. M., & Yousaf, Z. (2021). Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy. Library Hi Tech. Affandi, A., Sarwani, A. S., Erlangga, H., Siagian, A. O., Purwanto, A., Ef
Number of pages: 8 Posted: 14 Dec 2021
affiliation not provided to SSRN, Universitas Pelita Harapan and Management Department, Faculty of Economics, Universitas Pelita Harapan, Karawaci, Banten 15811, Indonesia
Downloads 2,514 (12,256)
Citation 2

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E-Satisfaction, E-Word of Mouth, E-Trust, Repurchase Intention, Online Shop

3.

A Study on Employee Retention in Automobile Sector

JOURNAL OF CRITICAL REVIEWS, VOL 7, ISSUE 11, 2020
Number of pages: 7 Posted: 01 Jul 2021
Universitas Pelita Harapan, Karnavati University - Unitedworld School of Business and Parul University
Downloads 518 (118,198)

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Employee Retention, Automobile Sector, Human Resource Policy

4.

Impulsive Buying of Five Star Hotel Jakarta: Effect New Normal Era Mediated of Price and Promotion

Academy of Strategic Management Journal, Volume 20, Special Issue 2, 2021
Number of pages: 16 Posted: 28 Jan 2022
Pelita Harapan University, Universitas Pelita Harapan, Pelita Harapan University, Universitas Pelita Harapan, Pelita Harapan University and Pelita Harapan University
Downloads 454 (138,250)

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Impulse Buying, New Normal Era, Price, Promotion, Perceived Risk Theory

5.

The Coronavirus’s and Social Restrictions Effects on Consumer Behavior New Normal Era: A Perspective Alphabet Theory

Turkish Online Journal of Qualitative Inquiry (TOJQI) 2021
Number of pages: 17 Posted: 28 Jan 2022
Pelita Harapan University, Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University and Pelita Harapan University
Downloads 325 (201,075)

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Alphabet theory, consumer behavior, coronavirus, social interaction restrictions

6.

Exploring Key Indicators of Community Involvement in Ecotourism Management

UTAMA, I Gusti Bagus Rai et al. Exploring Key Indicators of Community Involvement in Ecotourism Management. Journal of Environmental Management and Tourism, [S.l.], v. 12, n. 3, p. 808-817, june 2021. ISSN 2068-7729
Number of pages: 15 Posted: 17 Jun 2021 Last Revised: 02 Aug 2021
Dhyana Pura University, Institute for Tourism and International Business, Dhyana Pura University, Dhyana Pura University, Dhyana Pura University and Universitas Pelita Harapan
Downloads 323 (203,856)
Citation 3

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Key Indicators, Community Involvement, Ecotourism Management, Environmental Management and Tourism

7.

Perception of Knowledge of the Risk of the COVID-19 Pandemic Regarding Touring Intentions and Tourism Travel Recommendations

Journal of Environmental Management and Tourism 2021, (Volume XII, Summer), 4(52): 929 - 947
Number of pages: 24 Posted: 30 Jul 2021
Rudyanto, Rudy Pramono and Juliana
Trisakti University, Pelita Harapan University and Universitas Pelita Harapan
Downloads 265 (249,236)

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perception of pandemic risk; attitude to avoid risk; knowledge of pandemic risk; tourism knowledge; intention to travel; intention to recommend

8.

Study of Community Based Tourism in the District West Java

nternational Journal of Sustainable Development and Planning 2021
Number of pages: 9 Posted: 01 Jul 2021
Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Pelita Harapan University and Pelita Harapan University
Downloads 207 (317,410)
Citation 1

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empowerment, community, tourism, tourism village

9.

Constraints Faced by School of Hospitality and Tourism Students in Distance Learning Using Online Platform in the Pandemic COVID-19

Turkish Online Journal of Qualitative Inquiry (TOJQI) 2021
Number of pages: 15 Posted: 08 Dec 2021
Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Universitas Pelita Harapan and Universitas Tarumanagara
Downloads 113 (528,394)

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Constraints, online learning, online platforms, COVID-19

10.

Reframing Consumer-Centric, Service Development, and Competitor Orientation Moving Beyond Marketing Performance

Number of pages: 20 Posted: 14 Nov 2024
Universitas Pelita Harapan, Universitas Pelita Harapan, Universitas Pelita Harapan, Universitas Pelita Harapan and Universitas Tarumanagara
Downloads 38 (954,843)

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Techno-resonance innovation capability, Competitor orientation, Consumer-Centric innovative strategy, New service development, and Restaurant marketing performance.

11.

Antecedents Innovation Capability and Consequences It Performance in the Keranggan Village Tourism

International Journal of Economics Business and Accounting Research (IJEBAR) 6(2):6724-6748, August 2022
Posted: 13 Apr 2023
Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Pelita Harapan University, Pelita Harapan University, Pelita Harapan University and Aguspati Research Instituta

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village tourism, innovation capability, work environment, knowledge management

12.

The Relationship Between Hotel Service Quality And Customer Satisfaction: An Empirical Study Of Spa Hotels In Indonesia

International Journal of Entrepreneurship Volume 26, Issue 1, 2022
Posted: 12 Dec 2022
Management Department, Faculty of Economics, Universitas Pelita Harapan, Karawaci, Banten 15811, Indonesia, Universitas Pelita Harapan, Universitas Pelita Harapan, Universitas Pelita Harapan, Pelita Harapan University and Universitas Tarumanagara

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Physical Evidence, Reliability, Responsiveness, Assurance, Empathy, Customer Satisfaction

13.

Green Perceived Risk, Green Viral Communication, Green Perceived Value Against Green Purchase Intention Through Green Satisfaction

Juliana, Juliana & Djakasaputra, Arifin & Pramono, Rudy. (2020). Green Perceived Risk, Green Viral Communication, Green Perceived Value Against Green Purchase Intention Through Green Satisfaction. 1. 124–139.
Posted: 30 Jul 2021
Juliana
Universitas Pelita Harapan

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green perceived risk, green viral communication, green perceived value, green purchase intention, green satisfaction

14.

Investigation Self Image Congruity and Restaurant Evaluation on Behavioural Intention Perspective Self Congruence Theory

Hospitour Journal of Hospitality and Tourism Innovation, Vol 5, No 1 (2021)
Posted: 30 Jul 2021
Juliana
Universitas Pelita Harapan

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self-image congruity, restaurant evaluation, behavioral intention

15.

Determinants of the Small and Medium Enterprises Progress: A Case Study of SME Entrepreneurs in Manado, Indonesia

Pramono, Rudy & Sondakh, L & Bernarto, Innocentius & Juliana, Juliana & Purwanto, Agus. (2021). Determinants of the Small and Medium Enterprises Progress: A Case Study of SME Entrepreneurs in Manado, Indonesia. 8. 881-889. 10.13106/jafeb.2021.vol8.no1.881.
Posted: 30 Jul 2021
Juliana
Universitas Pelita Harapan

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Small and Medium Enterprises, SMEs Manado, Entrepreneurs

16.

Perceptions, Attitudes, and Interests of Halal Tourism: An Empirical Study in Indonesia

Juliana JULIANA, Amelda PRAMEZWARY, Nonot YULIANTORO, John Tampil PURBA, Rudy PRAMONO, Agus PURWANTO / Journal of Asian Finance, Economics and Business Vol 8 No 7 (2021) 0265–0273
Posted: 30 Jul 2021 Last Revised: 30 Aug 2021
Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Management Department, Faculty of Economics, Universitas Pelita Harapan, Karawaci, Banten 15811, Indonesia, Pelita Harapan University and Universitas Pelita Harapan

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Perceptions, Attitudes, Interests, Halal Tourism

17.

Gen Z Explorative Study on Tourism Activities in the Pandemic COVID-19

Turkish Journal of Physiotherapy and Rehabilitation ; 32(3):2261-2266, 2021
Posted: 30 Jul 2021 Last Revised: 22 Apr 2022
Pelita Harapan University, Universitas Pelita Harapan, Pelita Harapan University, Pelita Harapan University, Universitas Tarumanagara and Universitas Safin Pati

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Activities, Generation Z, Tourism

18.

Determinants of Tourist Attraction of the Heritage Tourism

Vol 12 No 2 (2021): JEMT Volume XII Issue 2(50) Spring 2021
Posted: 30 Jul 2021
Juliana
Universitas Pelita Harapan

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tourist’s motivation; service quality; tourist satisfaction; tourist decision; attraction tourist; heritage tourism.

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Istana Nelayan Hotel, Engieering Menu, Sales Volume

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packaging, sales promotion, service quality, customer satisfaction

21.

Observational Learning and Word of Mouth Against Consumer Online Purchase Decision during the Pandemic COVID-19

Sys Rev Pharm 2020;11(9):751-758
Posted: 06 Jul 2021
Universitas Pelita Harapan, Pelita Harapan University, Universitas Tarumanagara and Pelita Harapan University

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Word of Mouth, Observational Learning, Consumer Online Purchase Decision