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Jessadaporn Kanyama

Unitar International University

SCHOLARLY PAPERS

1

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Scholarly Papers (1)

1.

Hotel Service Quality and Its Effect on Customer Loyalty: The Case of Ubon Ratchathani, Thailand during COVID-19 Pandemic

Journal of Management in Business, Healthcare, and Education, Vol.1(2), No. 9: 1-20, January 2022
Number of pages: 20 Posted: 11 Jan 2022
Unitar International University, Rajamangala University of Technology and Bangkok Thonburi University, Thailand
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Citation 4

Abstract:

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service quality, SERVQUAL, customer loyalty, COVID-19 pandemic, hotel business