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Chadalavada Lakshmi Nath
Independent
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SCHOLARLY PAPERS
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Scholarly Papers (1)
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A Study on Service Quality Dimensions and Service Gap in Information Technology with Respect to Customer Loyalty in Banking
KOREA REVIEW OF INTERNATIONAL STUDIES, Volume 15 | Issue 41 | Dec 2022
Number of pages: 12
Posted: 13 Jun 2023
Last Revised: 17 May 2024
Malmarugan Devanathan
,
Karuna Joshi Gole
,
Bhuvaneswari M
,
Vipanchi V.
,
Yamuna D
and Chadalavada Lakshmi Nath
Independent, Independent, Independent, Independent, Independent and Independent
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Abstract:
Service Quality Dimensions, Service Gap, Information Technology, Customer Loyalty, Banking Sector
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