Emerging Practices in Consumer Education on Risk Management and Insurance

Protecting the Poor - A Microinsurance Compendium – Volume II, Churchill C., Matul., M. (eds), ISBN 978-92-2-125744-8 International Labour Office,Geneva

14 Pages Posted: 15 May 2012

See all articles by Iddo Dror

Iddo Dror

Micro Insurance Academy

Aparna Dalal

affiliation not provided to SSRN

Michal Matul

affiliation not provided to SSRN

Date Written: April 2, 2012

Abstract

Consumer education is often considered an integral part of microinsurance schemes; a win-win solution that benefits both microinsurance practitioners and their clients. It is supposed to help low-income households make sound choices and practitioners stimulate demand. The current lack of academic and business research, however, makes it difficult to prove whether consumer education can keep to its promise.

We highlight key design features for content and delivery of the education and provide examples of organizations that have successfully implemented them, as well as review the challenges of sustainability and monitoring and evaluation that are especially relevant for practitioners who want to integrate education into their business models.

Keywords: microinsurance, insurance education, risk management, consumer education

JEL Classification: D00, I10, I11, D10

Suggested Citation

Dror, Iddo and Dalal, Aparna and Matul, Michal, Emerging Practices in Consumer Education on Risk Management and Insurance (April 2, 2012). Protecting the Poor - A Microinsurance Compendium – Volume II, Churchill C., Matul., M. (eds), ISBN 978-92-2-125744-8 International Labour Office,Geneva, Available at SSRN: https://ssrn.com/abstract=2057939

Iddo Dror (Contact Author)

Micro Insurance Academy ( email )

52-B, 1st floor
Okhla Industrial Estate, Phase III
New Delhi, 110020
India

Aparna Dalal

affiliation not provided to SSRN ( email )

Michal Matul

affiliation not provided to SSRN ( email )

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