Teams or Communities? Organizational Structures for Knowledge Management
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR Conference on Computer Personnel Research
7 Pages Posted: 23 Feb 2013 Last revised: 10 May 2021
Date Written: August 21, 1999
Abstract
Organizations are looking for new organizational structures in order to improve their knowledge management. Knowledge management is a general umbrella concept that covers many different processes, but here we limit ourselves to three specific knowledge management processes: knowledge creation, knowledge legitimization, and knowledge sharing. With this purpose in mind, we examine and define two types of group structures: teams and communities; and we elaborate propositions on their advantages and disadvantages for creating, legitimizing, and sharing knowledge in organizations.
Keywords: Teams, communities, organizational structure, knowledge management, knowledge creation, knowledge legitimization, knowledge sharing
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