A Comparative Analysis of Occupational Stress among the Employees Working in Public and Private Sector Banks in Karaikal District of Union Territory of Puducherry, India

Abstract

Stress Management is getting more and more attention now-adays, particularly in the financial sectors. No work is stress-free. Everyone in their work is exposed to tension and anxiety due to various factors. Banking industry which is the backbone of the country’s economy is not an exceptional. The job nature of banking employees is very tedious as it involves money transaction and the direct customer interaction. The aim of the study was to examine the factors causing stress among employees in public and private sector banks. Data were gathered from 316 employees of public and private sector banks in Karaikal District of Union Territory of Puducherry, India. The result of the study shows that there is no statistical significant difference in occupational stress between public sector bank and private sector bank employees. The findings of this research were indicating that the factor causing occupational stress to the employees working in both the banking sector. The job stressors affecting the private sector bank employees included overload of work, role conflict, role ambiguity, performance pressure, and job security and the other factors like working condition, lack of superior support and technological problem.

Keywords: Occupational Stress, Job Stress, Role Overload, Role Stress, Role Conflict, Role Ambiguity, Working Condition, Peer Relationship, Job Security, Social Support.

JEL Classification: J28, J81, I12, M10, Z22