Impact of New Technologies on Financial Inclusion

Abstract

Advances in new technologies give millions of people who experience financial exclusion globally the opportunity to access and use financial services. This article describes the main benefits of financial innovation, particularly in emerging economies. It also identifies the main challenges associated with financial innovation, including the potential effects of digitalisation on financial exclusion, and possible ways to address these.

Keywords: digitalisation, mobile money, bigtech, big data, artificial intelligence, digital identification, financial education.

JEL Classification: O17, O33