A Two-Decade Literature Review on Challenges Faced by SMEs in Technology Adoption

Academy of Marketing Studies Journal, Volume 25, Issue 3, 2021

13 Pages Posted: 12 Apr 2021

See all articles by Dr. Asmat Ara Shaikh

Dr. Asmat Ara Shaikh

Bharati Vidyapeeth's Institute of Management Studies and Research, Navi Mumbai

Mr. Anuj Kumar

Apeejay School of Management

Dr. Asif Ali Syed

Aligarh Muslim University (AMU) - Department of Business Administration

Mohammed Zafar Shaikh

Shri Bhagubhai Mafatlala Polytechnique

Date Written: April 10, 2021

Abstract

The purpose of this study is to discuss the importance of technology for SMEs. The world is moving towards technology 5.0, SMEs have not able to adopt technology 2.0 effectively. COVID-19 pandemic has taught the world about the importance of technology in effective working from remote places. In the first section of this study, the authors will discuss the importance of technology adoption; later, the second section will focus on the various challenges in the adoption of technology. The research methodology is based on a systematic literature review. The authors have reviewed the literature of the last twenty years to judge the challenges pertaining to technology adoption. The literature has been reviewed in a longitudinal manner. The findings of this study suggest that the significant challenges in technology adoption are the cost of technology and infrastructure, technical skills and efficiency, adoption challenges, lack of organizational support, and governmental support.

Keywords: SMEs, Technology, Challenges, Management, Literature Review

JEL Classification: M12, M10

Suggested Citation

Shaikh, Dr. Asmat Ara and Kumar, Mr. Anuj and Syed, Dr. Asif Ali and Shaikh, Mohammed Zafar, A Two-Decade Literature Review on Challenges Faced by SMEs in Technology Adoption (April 10, 2021). Academy of Marketing Studies Journal, Volume 25, Issue 3, 2021 , Available at SSRN: https://ssrn.com/abstract=3823849

Dr. Asmat Ara Shaikh

Bharati Vidyapeeth's Institute of Management Studies and Research, Navi Mumbai

Katraj-Dhankawadi
Pune, MA 411043
India

Mr. Anuj Kumar (Contact Author)

Apeejay School of Management ( email )

Sector-8, Institutional area
Dwarka
New Delhi, 110075
India

Dr. Asif Ali Syed

Aligarh Muslim University (AMU) - Department of Business Administration

Chelamala
Perinthalmanna
Aligarh, Uttar Pradesh 202002
India

Mohammed Zafar Shaikh

Shri Bhagubhai Mafatlala Polytechnique

India

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