AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills

Annual Meeting of the Academy of Management (AOM). - Virtual Conference, 2021

Posted: 26 Sep 2021

See all articles by Thiemo Wambsganss

Thiemo Wambsganss

University of St. Gallen

Andreas Janson

University of St.Gallen

Matthias Söllner

University of Kassel - Information Systems; University of St. Gallen - Institute of Information Management

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Date Written: July 29, 2021

Abstract

Argumentation is an omnipresent foundation of our daily communication and thinking. The ability to form convincing arguments is not only the fundament for persuading an audience of novel ideas but also plays a major role in strategic decision-making, negotiation, and productive civil discourse. However, students often struggle to develop argumentation skills due to a lack of individual and instant feedback in their learning journey, since providing feedback on the individual argumentation skills of learners is very time consuming and not scalable if conducted manually by educators. Following a design science research approach, we propose a new class of argumentation learning systems that provide students with individual and ongoing tutoring to support them in learning how to argue. We build our socio-technical design on a combination of user-centered design principles, a conceptualization of argumentation structures in student-written text, and Natural Language Processing and Machine Learning classifiers to provide individual feedback. To investigate if the new system class of AI-based argumentation tutoring systems helps students to improve their argumentation skills, we evaluated the novel artifact class in two empirical studies in comparison to traditional argumentation learning systems. In a laboratory experiment (study 1), as well as in a field experiment in a large-scale lecture over three months (study 2), we found that AI-based argumentation tutoring systems based on our design principles, argumentation schemes, and algorithms improve the short- and long-term argumentation skills of students significantly compared to the traditional argumentation learning approaches.

Keywords: Adaptive Argumentation Learning, Adaptive Skill Learning, Artificial Intelligence for Education, Design Science, Metacognition Skills

Suggested Citation

Wambsganss, Thiemo and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco, AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills (July 29, 2021). Annual Meeting of the Academy of Management (AOM). - Virtual Conference, 2021, Available at SSRN: https://ssrn.com/abstract=3910399

Thiemo Wambsganss

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

Andreas Janson

University of St.Gallen ( email )

St.Gallen, 9000
Switzerland

Matthias Söllner

University of Kassel - Information Systems ( email )

Pfannkuchstraße 1
Kassel, 34121
Germany

University of St. Gallen - Institute of Information Management ( email )

Müller-Friedberg-Str. 8
St. Gallen, 9000
Switzerland

Jan Marco Leimeister (Contact Author)

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Pfannkuchstraße 1
Kassel, 34121
Germany

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