Unpacking the Impact of Ride-Hailing Platforms on Urban Congestion: The Mediating Role of City Bus Services and Moderated Mediation by Urban Factors

44 Pages Posted: 24 Apr 2025

See all articles by Ecem Basak

Ecem Basak

City University of NY, Baruch College, Zicklin School of Business

Ali R. Tafti

University of Illinois at Chicago

Mary Beth Watson-Manheim

University of Illinois at Chicago

Çağatay Iris

University of Liverpool - Management School (ULMS)

Date Written: January 01, 2020

Abstract

Ride-hailing platforms such as Uber and Lyft have significantly impacted traffic congestion in urban transportation systems. This study investigates how the decline in city bus ridership due to ride-hailing services contributes to urban congestion, and how this mediated relationship is influenced by various urban factors. Using a causal mediation framework, we analyze the effects of UberX on congestion across 48 cities in the United States from 2012 to 2017. Our findings indicate that UberX's entry increases congestion, with approximately 4.0% of this effect mediated by reduced bus utilization, highlighting a statistically significant role of public transit in exacerbating congestion. Furthermore, the magnitude of both indirect and direct effects varies based on city-specific factors, including population density, gas prices, city innovativeness, the availability of rail systems, and the volume of international visitors. This study highlights the need to address bus ridership declines to mitigate the negative externalities of ride-hailing services and illustrates the complex dynamics shaping urban congestion.

Keywords: Ride-hailing platforms, Public transit, Urban congestion

Suggested Citation

Basak, Ecem and Tafti, Ali R. and Watson-Manheim, Mary Beth and Iris, Çağatay, Unpacking the Impact of Ride-Hailing Platforms on Urban Congestion: The Mediating Role of City Bus Services and Moderated Mediation by Urban Factors (January 01, 2020). Available at SSRN: https://ssrn.com/abstract=5174929 or http://dx.doi.org/10.2139/ssrn.5174929

Ecem Basak (Contact Author)

City University of NY, Baruch College, Zicklin School of Business

One Bernard Baruch Way
New York, NY 10010
United States

Ali R. Tafti

University of Illinois at Chicago ( email )

601 S Morgan St, 2403 University Hall, MC 294
Chicago, IL 60607
United States

Mary Beth Watson-Manheim

University of Illinois at Chicago ( email )

1200 W Harrison St
Chicago, IL 60607
United States

Çağatay Iris

University of Liverpool - Management School (ULMS) ( email )

Chatham Street
Liverpool, L69 7ZH
United Kingdom

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