Digital Nudging: Using Technology to Nudge for Good
Sobolev, M. (2022). Digital Nudging: Using Technology to Nudge for Good. In D. Soman & N. Mazar (Ed.). Behavioral Science in the Wild (pp. 292-299). Toronto, Canada: University of Toronto Press.
7 Pages Posted: 22 Jul 2021 Last revised: 3 Aug 2023
Date Written: March 24, 2021
Abstract
Digital nudging leverages behavioral science and information technology to provide a new set of tools for designers to change behavior and create habits. Examples of digital nudges include smart feedback and reminders and technology defaults. In this chapter, I discuss the role of design and data in digital nudging and applications in the domains of consumer choices, health behavior, and daily work. To help expand research and practice, I propose three principles for the design of digital nudging solutions: choice of technology, use of data, and digital experimentation.
Keywords: behavioral design, nudge, human–computer interaction (HCI), choice architecture, behavior change
JEL Classification: C93, D23, D91, I12, L86, O33
Suggested Citation: Suggested Citation