The Leader as Effective Communicator

American Journal of Management, 20(2), 22-32.

12 Pages Posted: 7 May 2020 Last revised: 25 Nov 2020

See all articles by Joshua Chatman

Joshua Chatman

affiliation not provided to SSRN

Ashia Johnson

affiliation not provided to SSRN

Earney White

Prairie View A&M University

Reginald Bell

Prairie View A&M University - College of Business

Date Written: April 13, 2020

Abstract

All organizations operate with a finite amount of resources (material, financial, informational, and human) which, in turn, creates challenges to prepare employees for future leadership roles. Leaders must be effective communicators, regardless of their hierarchy of authority within the complexity of organizational structure. The authors of this study conducted secondary research via library databases, popular press books, government sources, and periodicals found online with Google Scholar, to determine if any best practices exist for leaders who are also effective communicators. We found that when a leader has developed reasoning and emotional intelligence as a skillset, employees are encouraged to work harder for that leader: employees are more willing to share responsibility for goal achievement, irrespective of the management tier. In this study, we identified four best practices any manager can implement to become a leader as an effective communicator.

Keywords: leadership, effective, communicator, managerial, emotional intelligence, employee, authority

JEL Classification: M00

Suggested Citation

Chatman, Joshua and Johnson, Ashia and White, Earney and Bell, Reginald, The Leader as Effective Communicator (April 13, 2020). American Journal of Management, 20(2), 22-32., Available at SSRN: https://ssrn.com/abstract=3574367 or http://dx.doi.org/10.2139/ssrn.3574367

Joshua Chatman

affiliation not provided to SSRN

Ashia Johnson

affiliation not provided to SSRN

Earney White

Prairie View A&M University ( email )

PO Box 188
Prairie View, TX 77446-0188
United States

Reginald Bell (Contact Author)

Prairie View A&M University - College of Business ( email )

Prairie View, TX
United States
9362619247 (Phone)
77433-6048 (Fax)

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