Aligarh, Uttar Pradesh
India
Aligarh Muslim University
SSRN RANKINGS
in Total Papers Downloads
in Total Papers Citations
Total Quality Management, Information Technology, Information System, Literature review – Classification, Tools and Techniques of research
total quality management, TQM, service quality, barriers, TQM practices, service industries
total quality management; TQM; information technology; IT; Pareto analysis; top management commitment and support; TMCS; electronic data interchange; EDI
Information Technology (IT); Information Communication and Technology; Indian; Total Quality Management (TQM)
TQM (Total Quality Management), IT (Information Technology), ICT Information and Communication Technology), TMCS (Total Management and Commitment and Support), EDI (Electronic Data Interchange)
Total Quality Management (TQM), Information Technology (IT), Enablers, Resources, Information and Communication Technology (ICT) Industry, Customer Satisfaction (CS)
total quality management; TQM; information technology; IT; information communication and technology; ICT; enabler; resource; interpretive structural modelling; ISM; matrix of cross-impact multiplication applied to classification; MICMAC
Analytic Hierarchy Process; Information Technology; Information and Communication Technology; Prioritization; Total Quality Management
DEMATEL (Decision Making Trail and Evaluation Laboratory), Enablers, ICT (Information Communication and Technology), IT (Information Technology), Resources, TQM (Total Quality Management)
Total Quality Management; Information Technology; Information Communication and Technology; Information System; Industry
