Amy McLaughlin

Lahey Health System

25 Mall Road

Burlington, MA 01803

United States

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The Impact of Internal Service Quality on Nurse Inefficiency and Medical Errors

Number of pages: 36 Posted: 28 May 2016

Sarah Zheng, Anita Tucker, Z. Justin Ren, Janelle Heineke, Amy McLaughlin and Aubrey Podell

Boston University, Brandeis University, Boston University Questrom School of Business, Boston University, Lahey Health System and Lahey Health System

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