Alex Mills

City University of New York (CUNY) - Narendra Paul Loomba Department of Management

Professor

55 Lexington Ave

New York, NY 10010

United States

  • City University of New York (CUNY) - Narendra Paul Loomba Department of Management

SCHOLARLY PAPERS

10

DOWNLOADS

1,414

TOTAL CITATIONS

3

Scholarly Papers (10)

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1.

Mixing It Up: Operational Impact of Hospitalist Caseload and Case-mix

Management Science
Number of pages: 63 Posted: 13 Oct 2019 Last Revised: 07 Jan 2022
Masoud Kamalahmadi, Kurt Bretthauer, Jonathan Helm, Alex Mills, Edwin Coe, Alisa Judy-Malcolm, Areeba Kara and Julian Pan
Miami Herbert Business School, University of Miami, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, City University of New York (CUNY) - Narendra Paul Loomba Department of Management, affiliation not provided to SSRN, affiliation not provided to SSRN, affiliation not provided to SSRN and Lean Care Solutions Corporation Pte. Ltd
Downloads 468 (130,360)

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healthcare operations management; hospitalist workload; case-mix; length of stay

2.

On the Role of Teletriage in Healthcare Demand Management

Manufacturing & Service Operations Management (accepted). Kelley School of Business Research Paper No. 16-71.
Number of pages: 32 Posted: 09 Oct 2016 Last Revised: 13 Jul 2020
Özden Engin Çakıcı and Alex Mills
American University - Kogod School of Business and City University of New York (CUNY) - Narendra Paul Loomba Department of Management
Downloads 277 (233,860)
Citation 2

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Telemedicine, Health Care Management, Demand Management, Service Operations

3.

Incentive-Compatible Prehospital Triage in Emergency Medical Services

Production and Operations Management 28(9), September 2019, pp. 2221-2241. doi:10.1111/poms.13036, Kelley School of Business Research Paper No. 16-65, Baruch College Zicklin School of Business Research Paper No. 2019-04-05
Number of pages: 38 Posted: 20 Sep 2016 Last Revised: 15 Sep 2020
Eric Webb and Alex Mills
University of Cincinnati, Lindner College of Business and City University of New York (CUNY) - Narendra Paul Loomba Department of Management
Downloads 202 (317,428)
Citation 1

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health care management, incentives and contracting, public policy, service operations

4.

Telehealth in Acute Care: Pay Parity and Patient Access

Forthcoming at Manufacturing and Service Operations Management
Number of pages: 47 Posted: 11 Apr 2022 Last Revised: 09 Oct 2024
Özden Engin Çakıcı and Alex Mills
American University - Kogod School of Business and City University of New York (CUNY) - Narendra Paul Loomba Department of Management
Downloads 177 (358,152)

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Telehealth, Healthcare operations management, Service operations

5.

Testing with Limited Capacity and Pooling

Number of pages: 30 Posted: 21 Sep 2020 Last Revised: 18 Mar 2021
Alex Mills and Serhan Ziya
City University of New York (CUNY) - Narendra Paul Loomba Department of Management and Department of Statistics and Operations Research
Downloads 140 (436,002)

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healthcare operations, pandemic operations, pooled testing, group testing

6.

Telehealth Pay Parity: The Current Debate and Insights from Business Research

Health Management, Policy and Innovation, Volume 7, Issue 3, 2022
Number of pages: 13 Posted: 29 Nov 2022
Özden Engin Çakıcı and Alex Mills
American University - Kogod School of Business and City University of New York (CUNY) - Narendra Paul Loomba Department of Management
Downloads 128 (468,322)

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telehealth, telemedicine, public policy

7.

Pooling Physical and Virtual Services

Number of pages: 47 Posted: 21 Mar 2025
Omer Berk Olmez and Alex Mills
Zicklin School of Business, Baruch College - The City University of New York and City University of New York (CUNY) - Narendra Paul Loomba Department of Management
Downloads 22 (1,096,347)

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Service operations, Multi-channel operations, Telehealth

8.

Medical Surge: Lessons for a Pandemic from Mass-Casualty Management

Health Management, Policy, and Innovation, volume 5, issue 1, special issue on COVID-19, March 2020. , Baruch College Zicklin School of Business Research Paper No. 2020-02-01
Posted: 17 Mar 2020 Last Revised: 15 Apr 2020
Alex Mills and Jonathan Helm
City University of New York (CUNY) - Narendra Paul Loomba Department of Management and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

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pandemic, mass-casualty incident, operations management

9.

Surge Capacity deployment in Hospitals: Effectiveness of Response and Mitigation Strategies

Manufacturing & Service Operations Management, Articles in Advance, Doi.org/10.1287/msom.2019.0838, Kelley School of Business Research Paper No. 17-35
Posted: 20 Apr 2017 Last Revised: 16 Apr 2020
Alex Mills, Jonathan Helm and Yu Wang
City University of New York (CUNY) - Narendra Paul Loomba Department of Management, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

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Health Care Management, Service Operations, Simulation

10.

Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents

Production and Operations Management 27(1):184–205. , Kelley School of Business Research Paper No. 16-79
Posted: 02 Nov 2016 Last Revised: 20 Jan 2018
Alex Mills, Jonathan Helm, Andres F. Jola-Sanchez, Mohan V. Tatikonda and Bobby Courtney
City University of New York (CUNY) - Narendra Paul Loomba Department of Management, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Texas A&M University - Mays Business School, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Fairbanks School of Public Health

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Healthcare, decision support, coordination, emergency response