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Georgios Theriou

Eastern Macedonia and Thrace Institute of Technology

Ag. Luke

Kavala , 654 04

Greece

  • Eastern Macedonia and Thrace Institute of Technology

SCHOLARLY PAPERS

3

DOWNLOADS

247

TOTAL CITATIONS

0

Scholarly Papers (3)

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1.

Management Control Systems and Strategy: A Resource Based Perspective. Evidence from Greece

International Journal of Business and Economic Sciences Applied Research, Vol. 10(2), p. 35-47, June 2017
Number of pages: 14 Posted: 26 Jul 2017
Nikolaos Theriou, Dimitrios I. Maditinos, Dimitrios I. Maditinos and Georgios Theriou
Eastern Macedonia and Thrace Institute of Technology, Glasgow Caledonian UniversityTechnological Educational Institute and Eastern Macedonia and Thrace Institute of Technology
Downloads 176 (431,126)

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Management Control Systems (MCS), Strategy, Capabilities, Business Performance, Confirmatory Factor Analysis, Structural Equation Modelling

2.

Customer Satisfaction from Private Utility Companies: An Explanatory Study

International Journal of Business and Economic Sciences Applied Research, 9(3): 13-23
Number of pages: 11 Posted: 18 Jul 2017
Eleni-Plousia Kosteroglou, Georgios Theriou and Dimitrios Chatzoudes
Eastern Macedonia and Thrace Institute of Technology, Eastern Macedonia and Thrace Institute of Technology and Democritus University of Thrace
Downloads 71 (867,774)

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Customer satisfaction, Utility companies, SERVQUAL, Empirical study, Structural Equation Modelling

3.

Service Quality in Local Government and Its Effect on Citizen Satisfaction: The Case of the Division of Transportation and Communications of the Regional Unit of Kavala in the Region of Eastern Macedonia and Thrace, Greece

International Journal of Business and Economic Sciences Applied Research, Vol. 11, No.2, 7-16
Posted: 15 Feb 2019
Thomai Karagianni and Georgios Theriou
Eastern Macedonia and Thrace Institute of Technology - Department of Business Administration and Eastern Macedonia and Thrace Institute of Technology
Downloads 0 (1,596,965)

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Local Government, Public Services, Service Quality, Customer Satisfaction, Citizen Satisfaction, SERVQUAL Method