Vas. Sofias 12, Building 1, Production & Managemen
Office 303, 3rd floor
Xanthi, Xanthi 68100
Greece
Democritus University of Thrace
In-shop Emotions, Customer experience, Perceived value, Customer satisfaction, customer loyalty, Repurchase intention
e-books, e-book adoption, (Enhanced) Technology Acceptance Model (TAM), Intention to use, Empirical study, Structural Equation Modeling (SEM)
Customer satisfaction, Utility companies, SERVQUAL, Empirical study, Structural Equation Modelling