Shujing Sun

University of Texas at Dallas, Naveen Jindal School of Management

Assistant Professor

800 W Campbell Rd

Richardson, TX 75080

United States

http://https://jindal.utdallas.edu/faculty/shujing-sun

SCHOLARLY PAPERS

3

DOWNLOADS

161

SSRN CITATIONS

6

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State

Number of pages: 33 Posted: 01 Jan 2020
Shujing Sun, Susan F. Lu and Huaxia Rui
University of Texas at Dallas, Naveen Jindal School of Management, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 148 (247,266)
Citation 1

Abstract:

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telemedicine, emergency room, overcrowding, health information technology

2.

Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness

Number of pages: 32 Posted: 20 Sep 2021
Shujing Sun, Yang Gao and Huaxia Rui
University of Texas at Dallas, Naveen Jindal School of Management, Singapore Management University and University of Rochester - Simon Business School
Downloads 13 (693,726)

Abstract:

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social media, customer service, complaint management, awareness enhancement, chronic complainer, Twitter

3.

Does Telehealth Reduce Rural-Urban Care Access Disparities? Evidence from COVID-19 Telehealth Expansion

Posted: 30 Apr 2021
Shujing Sun and Guihua Wang
University of Texas at Dallas, Naveen Jindal School of Management and University of Texas at Dallas - Naveen Jindal School of Management

Abstract:

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COVID-19 pandemic, empirical health care, rural-urban disparities, telehealth expansion