Shujing Sun

University of Texas at Dallas

Assistant Professor

800 W Campbell Rd

Richardson, TX 75080

United States

  • University of Texas at Dallas

SCHOLARLY PAPERS

7

DOWNLOADS

1,633

TOTAL CITATIONS
Rank 40,119

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Top 40,119

in Total Papers Citations

7

Scholarly Papers (7)

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1.

Field Experiments in Operations Management

Journal of Operations Management
Number of pages: 43 Posted: 16 May 2022 Last Revised: 02 Feb 2023
Yang Gao, Meng Li and Shujing Sun
University of Illinois at Urbana-Champaign - Gies College of Business, University of Houston - Department of Decision & Information Sciences and University of Texas at Dallas
Downloads 532 (114,921)
Citation 6

Abstract:

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2.

Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State

Number of pages: 33 Posted: 01 Jan 2020
Shujing Sun, Susan F. Lu and Huaxia Rui
University of Texas at Dallas, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 405 (158,924)
Citation 1

Abstract:

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telemedicine, emergency room, overcrowding, health information technology

3.

When Peers Matter More: The Dominance of Social Influence Over Algorithm Accuracy in Patient Decision Making

Tuck School of Business Working Paper Forthcoming
Number of pages: 34 Posted: 24 Sep 2024
Shujing Sun, Lauren Xiaoyuan Lu, Susan F. Lu and Wei Gu
University of Texas at Dallas, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and University of Science and Technology Beijing
Downloads 275 (242,071)

Abstract:

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human-AI interaction, algorithm aversion, healthcare, gatekeeping, information disclosure, herding

4.

The Impact of Information-Granularity and Prioritization on Patients’ Care Modality Choice

Stanford University Graduate School of Business Research Paper No. 4733392
Number of pages: 61 Posted: 25 Feb 2024 Last Revised: 04 Apr 2024
Lin Zang, Yue Hu, Ricky Roet-Green and Shujing Sun
University of Rochester - Simon Business School, Stanford Graduate School of Business, University of Rochester - Simon Business School and University of Texas at Dallas
Downloads 204 (324,609)

Abstract:

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Telemedicine, Online Triage, Strategic Queueing, Information Granularity, Waiting Times, Priority Rules

5.

Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness

Number of pages: 32 Posted: 20 Sep 2021 Last Revised: 12 Nov 2021
Shujing Sun, Yang Gao and Huaxia Rui
University of Texas at Dallas, University of Illinois at Urbana-Champaign - Gies College of Business and University of Rochester - Simon Business School
Downloads 135 (464,440)

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social media, customer service, complaint management, awareness enhancement, chronic complainer, Twitter

6.

Beyond a Number Game: Flat Structures Foster Minority Inclusion in Diverse Scientific Teams

Number of pages: 26 Posted: 07 Mar 2024
Huimin Xu, Shujing Sun, Meijun Liu, Chenwei Zhang, Yi Bu, Yi Zhang, Daniel Acuna, Eric Meyer and Ying Ding
affiliation not provided to SSRN, University of Texas at Dallas, Fudan University, The University of Hong Kong, Peking University, University of Technology Sydney, University of Colorado at Boulder, University of Texas at Austin and University of Texas at Austin
Downloads 82 (660,946)

Abstract:

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Flat Structures, Hierarchical Structure, Team Diversity, Scientific Collaboration, Minority Inclusion

7.

Does Telehealth Bridge the Rural-Urban Care-Access Gap? Evidence from the Telehealth Expansion Policy

Posted: 30 Apr 2021 Last Revised: 11 Oct 2023
Shujing Sun and Guihua Wang
University of Texas at Dallas and University of Texas at Dallas - Naveen Jindal School of Management

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COVID-19 pandemic, health IT, telehealth expansion, rural-urban disparity, healthcare access