Lauren Xiaoyuan Lu

Dartmouth College - Tuck School of Business

Hanover, NH 03755

United States

  • Dartmouth College - Tuck School of Business

SCHOLARLY PAPERS

27

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76

Scholarly Papers (27)

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1.

Supply Chain Management

International Encyclopedia of Social and Behavioral Sciences, 2nd edition, edited by James Wright. Elsevier, March 2015
Number of pages: 16 Posted: 06 Apr 2016 Last Revised: 30 Nov 2020
Lauren Xiaoyuan Lu and Jayashankar M. Swaminathan
Dartmouth College - Tuck School of Business and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 883 (59,250)
Citation 2

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2.

Dynamic Bargaining in a Supply Chain with Asymmetric Demand Information (With Online Appendices)

Management Science, 61(2) 301-315, 2015
Number of pages: 55 Posted: 04 Mar 2014 Last Revised: 11 May 2016
Qi Feng, Guoming Lai and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University, University of Texas at Austin - McCombs School of Business and Dartmouth College - Tuck School of Business
Downloads 711 (79,088)
Citation 9

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Dynamic Bargaining, Asymmetric Information, Screening, Signaling, Forecasting accuracy.

3.

Supply Chain Contracting under Competition: Bilateral Bargaining vs. Stackelberg

Production & Operations Management, 22(3) 661-675, 2013, UNC Kenan-Flagler Research Paper No. 2013-26
Number of pages: 29 Posted: 16 Oct 2012 Last Revised: 05 Apr 2016
Qi Feng and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University and Dartmouth College - Tuck School of Business
Downloads 597 (98,844)
Citation 4

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bilateral bargaining, Stackelberg game, competition, contracting

4.

Generative AI in Action: Field Experimental Evidence on Worker Performance in E-Commerce Customer Service Operations

Number of pages: 40 Posted: 08 Jan 2025
Xiao Ni, Yiwei Wang, Tianjun Feng, Lauren Xiaoyuan Lu, Yitong Wang and Congyi Zhou
Fudan University - School of Management, Zhejiang University - International Business School, Fudan University - School of Management, Dartmouth College - Tuck School of Business, Independent and Alibaba Group
Downloads 567 (105,526)

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generative AI, human-AI interaction, customer service operations, automation, e-commerce

5.

The Strategic Perils of Low Cost Outsourcing

Management Science 58(6) 1196-1210, 2012
Number of pages: 15 Posted: 18 Oct 2011 Last Revised: 05 Feb 2013
Qi Feng and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University and Dartmouth College - Tuck School of Business
Downloads 547 (110,406)
Citation 9

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Outsourcing, Multiunit Bilateral Bargaining, Competition, Supplier Cost Advantage

6.

Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes

Management Science, Vol. 63, No. 11, November 2017, pp. 3566–3585
Number of pages: 41 Posted: 11 Apr 2016 Last Revised: 12 Nov 2019
Susan F. Lu and Lauren Xiaoyuan Lu
Purdue University - Krannert School of Management and Dartmouth College - Tuck School of Business
Downloads 514 (119,282)
Citation 12

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Nurse Staffing, Mandatory Overtime Law, Health Care Quality, Flexibility, Demand Uncertainty, Stochastic Program, Registered Nurses

7.

Does Nonprofit Ownership Matter for Firm Performance? Financial Distress and Ownership Conversion of Nursing Homes

Number of pages: 39 Posted: 20 Mar 2019 Last Revised: 18 Nov 2021
Lauren Xiaoyuan Lu and Susan F. Lu
Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 480 (129,475)

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nonprofit, for-profit, ownership conversion, financial performance, quality of care, patient selection, nurse staffing, wage cost, machine learning

8.

The Role of Contract Negotiation and Industry Structure in Production Outsourcing

Production and Operations Management, 22(5) 1299-1399.
Number of pages: 21 Posted: 17 Oct 2012 Last Revised: 11 Jan 2017
Qi Feng and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University and Dartmouth College - Tuck School of Business
Downloads 446 (141,577)
Citation 5

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outsourcing, wholesale-price contract, two-part tariff, multiunit bilateral bargaining

9.

Gender Bias in Job Assignment: Evidence from Retail Frontline Managers

Tuck School of Business Working Paper No. 3758149
Number of pages: 39 Posted: 17 Feb 2021 Last Revised: 02 Feb 2024
Ruoran Chen, Susan F. Lu, Lauren Xiaoyuan Lu and Simin Huang
Tsinghua University, Purdue University - Krannert School of Management, Dartmouth College - Tuck School of Business and Tsinghua University
Downloads 391 (164,483)
Citation 1

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gender bias, job assignment, performance, leadership, gender pay gap, retail operations, people-centric operations, Jackknife instrumental variables

10.

Nonprofit vs. For-Profit: Allocation of Beds and Access to Care in U.S. Nursing Homes

Number of pages: 43 Posted: 30 Nov 2020 Last Revised: 17 Apr 2024
Yangzi Jiang, Lauren Xiaoyuan Lu and Jan A. Van Mieghem
Chinese University of Hong Kong (Shenzhen), Dartmouth College - Tuck School of Business and Northwestern University - Kellogg School of Management
Downloads 354 (183,747)
Citation 1

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Healthcare, Queueing Network, Nursing Homes, Nonprofit, Access to Care

11.

Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand?

Number of pages: 49 Posted: 06 Mar 2020 Last Revised: 26 Jun 2023
Yuanchen Li, Lauren Xiaoyuan Lu and Susan F. Lu
Tongji University - Advanced Institute of Business, Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 336 (194,402)

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online consumer reviews, government report cards, nursing homes, healthcare, quality of care

12.

Outsourcing Design to Asia: ODM Practices

Managing Supply Chains on the Silk Road: Strategy, Performance and Risk, edited by Çağrı Haksöz, Ananth Iyer, and Sridhar Seshadri. CRC Press, pp. 169-184
Number of pages: 23 Posted: 06 Apr 2016 Last Revised: 30 Nov 2020
Qi Feng and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University and Dartmouth College - Tuck School of Business
Downloads 329 (198,945)

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13.

The Value of Health IT Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients

Number of pages: 37 Posted: 14 Apr 2020 Last Revised: 28 Jan 2021
Yao Li, Lauren Xiaoyuan Lu, Susan F. Lu and Jian Chen
Southern University of Science and Technology, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and Tsinghua University - School of Economics and Management
Downloads 325 (201,590)
Citation 4

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interoperability, health information exchange, heart attack, interhospital patient transfer, throughput time, duplicate tests

14.

Buyback Pricing of Durable Goods in Dual Distribution Channels

Manufacturing and Service Operations Management, Published online in Articles in Advance 22 Oct 2019
Number of pages: 30 Posted: 08 Sep 2016 Last Revised: 17 Aug 2023
Gökçe Esenduran, Lauren Xiaoyuan Lu and Jayashankar M. Swaminathan
Purdue University - Department of Management, Dartmouth College - Tuck School of Business and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 307 (214,388)

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dual channel supply chains, durable goods, buyback pricing, manufacturer competition

15.

Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting

Tuck School of Business Working Paper No. 3696682
Number of pages: 43 Posted: 06 Nov 2020 Last Revised: 15 Aug 2022
Songtao Li, Songtao Li, Lauren Xiaoyuan Lu, Susan F. Lu and Simin Huang
Tsinghua UniversityAlibaba Group, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and Tsinghua University
Downloads 300 (219,761)

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retail operations; inventory stockouts; demand spillover; lost sales; difference-in-differences; proactive transshipment

16.

When Peers Matter More: The Dominance of Social Influence Over Algorithm Accuracy in Patient Decision Making

Tuck School of Business Working Paper Forthcoming
Number of pages: 34 Posted: 24 Sep 2024
Shujing Sun, Lauren Xiaoyuan Lu, Susan F. Lu and Wei Gu
University of Texas at Dallas, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and University of Science and Technology Beijing
Downloads 267 (247,990)

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human-AI interaction, algorithm aversion, healthcare, gatekeeping, information disclosure, herding

17.

Lumpy Capacity Investment and Disinvestment Dynamics

Downloads 68 (250,810)

Lumpy Capacity Investment and Disinvestment Dynamics

Operations Research 58(4) 1178-1193, 2010, UNC Kenan-Flagler Research Paper
Number of pages: 16 Posted: 03 Feb 2013
David Besanko, Ulrich Doraszelski, Lauren Xiaoyuan Lu and Mark Satterthwaite
Northwestern University - Kellogg School of Management, Harvard University - Department of Economics, Dartmouth College - Tuck School of Business and Northwestern University - Kellogg School of Management
Downloads 68 (741,245)

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capacity, investment and disinvestment, industry evolution, preemption races, capacity coordination, dynamic stochastic game, Markov perfect equilibrium

18.

Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing

Number of pages: 32 Posted: 20 Jul 2020 Last Revised: 26 Feb 2022
Yiwei Wang, Lauren Xiaoyuan Lu and Pengcheng Shi
Zhejiang University - International Business School, Dartmouth College - Tuck School of Business and AI List Capital
Downloads 263 (251,769)

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subscription service retail operations, email engagement, field experiment, data-driven operations.

19.

Optimizing Local Content Requirements Under Technology Gaps

Manufacturing & Service Operations Management, Vol. 21, No. 1, Winter 2019, pp. 213–230
Number of pages: 40 Posted: 20 Mar 2016 Last Revised: 12 Nov 2019
Shiliang Cui and Lauren Xiaoyuan Lu
Georgetown University - McDonough School of Business and Dartmouth College - Tuck School of Business
Downloads 248 (267,228)
Citation 5

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Local Content Requirements; Technology Gaps; Developing Countries; Global Supply Chain Management

20.

Distance, Quality, or Relationship? Interhospital Transfer of Heart Attack Patients

Production and Operations Management, Vol. 27, No. 12, December 2018, pp. 2251–2269
Number of pages: 36 Posted: 12 Jan 2017 Last Revised: 12 Nov 2019
Lauren Xiaoyuan Lu and Susan F. Lu
Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 234 (282,942)
Citation 1

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hospital operations, patient routing, quality of care, multihospital system, nonprofit

21.

Navigating Tariff Risks: Stockpiling, Sourcing Diversification, or Responsive Pricing?

Tuck School of Business Working Paper Forthcoming, Georgetown McDonough School of Business Research Paper No. 5110124
Number of pages: 45 Posted: 27 Jan 2025
Shiliang Cui, Zhuo Feng, Lauren Xiaoyuan Lu and Brian Tomlin
Georgetown University - McDonough School of Business, Dalian University of Technology, Dartmouth College - Tuck School of Business and Tuck School of Business at Dartmouth
Downloads 171 (378,893)

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Tariff risks, stockpiling, sourcing diversification, responsive pricing, global supply chain management

22.

The Value of Curated Boxes: Evidence from an Online Omnichannel Fashion Retailer

Number of pages: 35 Posted: 15 Apr 2024
Yiwei Wang, Lauren Xiaoyuan Lu and Tuck School of Business Submitter
Zhejiang University - International Business School, Dartmouth College - Tuck School of Business and Independent
Downloads 153 (416,840)

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Retail Operations, Marketing-Operations Interface, Omnichannel Retailing, Curated Boxes, Subscription Services, Rent vs. Buy

23.

Design Outsourcing in a Differentiated Product Market: The Role of Bargaining and Scope Economies

Number of pages: 40 Posted: 15 Jun 2017 Last Revised: 30 Nov 2020
Qi Feng and Lauren Xiaoyuan Lu
Mitchell E. Daniels, Jr School of Business, Purdue University and Dartmouth College - Tuck School of Business
Downloads 150 (423,684)
Citation 6

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Design Outsourcing, Nash Bargaining, Scope Economies, Original Design Manufacturing, Product Differentiation

24.

Multimarket Facility Network Design with OffShoring Applications

Manufacturing & Service Operations Management 11(1) 90-108, 2009, UNC Kenan-Flagler Research Paper
Number of pages: 19 Posted: 26 Feb 2013 Last Revised: 30 Nov 2020
Lauren Xiaoyuan Lu and Jan A. Van Mieghem
Dartmouth College - Tuck School of Business and Northwestern University - Kellogg School of Management
Downloads 89 (624,538)
Citation 10

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capacity investment, newsvendor network, location, transshipment, commonality

25.

Capacity Allocation Over a Long Horizon: The Return on Turn-and-Earn

Manufacturing & Service Operations Management 14(1) 24-41, Winter 2012, UNC Kenan-Flagler Research Paper
Number of pages: 18 Posted: 01 Feb 2013 Last Revised: 21 Oct 2018
Lauren Xiaoyuan Lu and Martin Lariviere
Dartmouth College - Tuck School of Business and Northwestern University - Kellogg School of Management
Downloads 71 (712,204)
Citation 6

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Capacity Allocation, Turn-and-Earn, Dynamic Stochastic Game, Markov Perfect Equilibrium

26.

On the Role of Demand and Strategic Uncertainty in Capacity Investment and Disinvestment Dynamics

International Journal of Industrial Organization 28(4) 383-389, 2010
Number of pages: 7 Posted: 03 Feb 2013 Last Revised: 30 Nov 2020
David Besanko, Ulrich Doraszelski, Lauren Xiaoyuan Lu and Mark Satterthwaite
Northwestern University - Kellogg School of Management, Harvard University - Department of Economics, Dartmouth College - Tuck School of Business and Northwestern University - Kellogg School of Management
Downloads 70 (717,795)
Citation 1

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Capacity investment and disinvestment, Demand uncertainty, Strategic uncertainty, Dynamic stochastic games, Markov-perfect equilibrium

27.

Incentives for Quality through Endogenous Routing

Manufacturing & Service Operations Management 11(2) 254-273, 2009, UNC Kenan-Flagler Research Paper
Number of pages: 20 Posted: 01 Feb 2013 Last Revised: 05 Feb 2013
Lauren Xiaoyuan Lu, Jan A. Van Mieghem and R. Canan Savaskan
Dartmouth College - Tuck School of Business, Northwestern University - Kellogg School of Management and Northwestern University - Kellogg School of Management
Downloads 59 (785,192)

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