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Raffaele Ciriello

University of Sydney

Dr. sc. / Lecturer

University of Sydney

Sydney, New South Wales 2006

Australia

http://https://www.sydney.edu.au/business/about/our-people/academic-staff/raffaele-ciriello.html

  • University of Sydney

SCHOLARLY PAPERS

41

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11,907

TOTAL CITATIONS

43

Scholarly Papers (41)

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1.

Safeguarding Academic Legitimacy: Editorial Conflicts of Interest as a Principal-Agent Problem in Elite Business Journals Preprint

Number of pages: 39 Posted: 24 Jun 2025
Vitali Mindel and Raffaele Ciriello
Virginia Tech and University of Sydney
Downloads 2,918 (11,040)
Citation 2

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Editorial conflicts of interest, academic misconduct, scholarly publishing, relational opportunism, elite journals, principal-agent theory

2.

Feels Like Empathy: How “Emotional” AI Challenges Human Essence

Australasian Conference on Information Systems, 2023
Number of pages: 14 Posted: 19 Apr 2024
Angelina Chen, Sarah Koegel, Oliver Hannon and Raffaele Ciriello
The University of Sydney, The University of Sydney, The University of Sydney and University of Sydney
Downloads 2,227 (17,847)

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Artificial Emotional Intelligence, Personification, Dehumanisation, Empathy, Socio-Technical System

3.

Digital Innovation

Business & Information Systems Engineering
Number of pages: 12 Posted: 10 Sep 2021
Raffaele Ciriello, Alexander Richter and Gerhard Schwabe
University of Sydney, Victoria University of Wellington - Te Herenga Waka and University of Zurich
Downloads 1,102 (50,311)
Citation 10

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Digital innovation, Innovation practices, Digital platforms

4.

Tuning into Blockchain: Challenges and Opportunities of Blockchain-Based Music Platforms

Twenty-Seventh European Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden.
Number of pages: 15 Posted: 13 Oct 2021
Alexandra Torbensen and Raffaele Ciriello
IT University of Copenhagen and University of Sydney
Downloads 838 (72,366)

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Blockchain, Use case, Business Model, Value, Music, Innovation, Case Study.

5.

A.I., All Too Human A.I.: Navigating the Companionship/Alienation Dialectic

European Conference on Information Systems (ECIS 2025), Amman, Jordan
Number of pages: 16 Posted: 13 Jun 2025
Raffaele Ciriello, Angelina Chen, Zara Rubinsztein, Emmanuelle Vaast and Oliver Hannon
University of Sydney, The University of Sydney, University of Sydney, Long Island University, Brooklyn Campus, School of Business, Public Administration and Information Sciences and The University of Sydney
Downloads 559 (133,403)
Citation 2

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artificial intelligence, companionship, alienation, affordances, paradox, irony, dialectic Trigger warning: This paper discusses sex, violence, and self-harm, which may confront some readers

6.

Ethical Tensions in Human-AI Companionship: A Dialectical Inquiry into Replika

Hawaii International Conference on System Sciences (HICSS 2024)
Number of pages: 10 Posted: 24 Jun 2025
Raffaele Ciriello, Oliver Hannon, Angelina Chen and Emmanuelle Vaast
University of Sydney, The University of Sydney, The University of Sydney and Long Island University, Brooklyn Campus, School of Business, Public Administration and Information Sciences
Downloads 508 (156,627)
Citation 1

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companionship, Replika, ethical tensions, dialectical inquiry

7.

The Paradoxical Effects of Blockchain Technology on Social Networking Practices

Number of pages: 17 Posted: 07 Oct 2021
Raffaele Ciriello, Roman Beck and Jason Thatcher
University of Sydney, IT University of Copenhagen and University of Alabama
Downloads 445 (167,463)
Citation 15

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Blockchain, Social networks, Steem, Paradox, Practices, Social media

8.

Artificial Emotional Intelligence

Number of pages: 31 Posted: 24 Jul 2025
Angelina Chen and Raffaele Ciriello
The University of Sydney and University of Sydney
Downloads 299 (269,245)
Citation 2

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Artificial Intelligence, Emotions, Empathy, Governance, Use, Design

9.

Regulating Artificial Intimacy: From Locks and Blocks to Relational Accountability

Accepted at the ACM Conference on Fairness, Accountability, and Transparency (FACCT2026), Montréal, Canada.
Number of pages: 17 Posted: 28 Jan 2026 Last Revised: 04 Mar 2026
Henry L Fraser, Raffaele Ciriello and Jessica Szczuka
Queensland University of Technology - Digital Media Research Centre, University of Sydney and University of Duisburg-Essen
Downloads 283 (298,892)
Citation 1

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Companion, Chatbot, AI, AI Safety, AI Assistant, Regulation, eSafety, ChatGPT, Nomi, Replika, Chai, Character AI, Social Media Ban, Social Media Delay, Regulation, Self-Regulation, Co-Regulation, Artificial Intimacy, Political Economy, Asymmetry of Power

10.

Dialectical Inquiry in Information Systems Research: A Synthesis of Principles

Proceedings of the 43rd International Conference on Information Systems (ICIS2022), Copenhagen, Denmark. https://aisel.aisnet.org/icis2022/adv_methods/adv_methods/1/
Number of pages: 17 Posted: 18 May 2023
Raffaele Ciriello and Lars Mathiassen
University of Sydney and Georgia State University - Center for Process Innovation (CEPRIN)
Downloads 257 (304,988)

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Dialectical inquiry, research method, principles, information systems research, sociotechnical phenomena, change, literature synthesis

11.

Tokenized index funds: A blockchain-based concept and a multidisciplinary research framework.

International Journal of Information Management
Number of pages: 25 Posted: 07 Sep 2021
Raffaele Ciriello
University of Sydney
Downloads 226 (342,220)
Citation 3

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Blockchain, Index Funds, Tokenized Securities, Stablecoins, Finance, Investing

12.

Digital Luddism as Collective Action to Democratise Tech

Americas Conference on Information Systems (AMCIS 2025), Montreal, Canada
Number of pages: 10 Posted: 13 Jun 2025
Raffaele Ciriello, Rick Sullivan and Vitali Mindel
University of Sydney, University of Sydney and Virginia Tech
Downloads 161 (524,371)
Citation 1

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Digital Luddism, Hegemony, Resistance, Removal, Replacement, Activism, Social Justice

13.

Idea Hubs as Nexus of Collective Creativity in Digital Innovation

Thirty Sixth International Conference on Information Systems, Fort Worth 2015
Number of pages: 19 Posted: 13 Oct 2021
Raffaele Ciriello and Alexander Richter
University of Sydney and Victoria University of Wellington - Te Herenga Waka
Downloads 146 (505,974)

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Idea Hub, Collective Creativity, Digital Innovation, IS Development, Social Networking

14.

The Paradoxical Effects of Digital Artifacts on Innovation Practices

European Journal of Information Systems, 2018
Number of pages: 40 Posted: 06 Oct 2021
Raffaele Ciriello, Alexander Richter and Gerhard Schwabe
University of Sydney, Victoria University of Wellington - Te Herenga Waka and University of Zurich
Downloads 145 (521,245)

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Paradox, Innovation practices, Digital, Artifact, Affordances, Qualitative field study, PowerPoint, Modeling Tools

15.

The Yea-Paradox: Cognitive Bias in Technology Acceptance Surveys

Ciriello, R. F., & Loss, S. (2023). The Yea-Paradox: Cognitive Bias in Technology Acceptance Surveys. Information and Software Technology, 107253. https://doi.org/10.1016/j.infsof.2023.107253
Number of pages: 24 Posted: 05 Jun 2023
Raffaele Ciriello and Sebastian Loss
University of Sydney and IT University of Copenhagen
Downloads 143 (524,371)
Citation 1

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technology acceptance; yea-paradox; cognitive bias; cloud computing; exploratory case study

16.

Compassionate Digital Innovation: A Pluralistic Perspective and Research Agenda

Number of pages: 48 Posted: 30 Jul 2025
Raffaele Ciriello, Lars Mathiassen, Marten Risius, Marc Cheong, Helana Scheepers and Emmanuelle Vaast
University of Sydney, Georgia State University - Center for Process Innovation (CEPRIN), affiliation not provided to SSRN, FEIT, University of Melbourne, Swinburne University of Technology, Swinburne Law School, Students and McGill University - Desautels Faculty of Management
Downloads 139 (527,599)

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compassion, ethics, systemic inequity, common good, digital innovation

17.

From Process to Practice: Towards a Practice-based Model of Digital Innovation

Thirty Eighth International Conference on Information Systems, South Korea 2017
Number of pages: 19 Posted: 13 Oct 2021
Raffaele Ciriello, Alexander Richter and Gerhard Schwabe
University of Sydney, Victoria University of Wellington - Te Herenga Waka and University of Zurich
Downloads 115 (621,896)

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Digital Innovation, Practice Theory, Boundary Object, Epistemic Object, Activity Object, Material Infrastructure, IS development, Interpretive field study, Sensemaking, Artifacts

18.

Blockchain‐based Digital Rights Management Systems: Design Principles for the Music Industry

Electronic Markets | (2023) 33:5
Number of pages: 21 Posted: 18 Apr 2024
Raffaele Ciriello, Alexandra Torbensen, Magnus Hansen and Christoph Mueller-Bloch
University of Sydney, IT University of Copenhagen, Roskilde University and ESSEC Business School - Information & Decision Sciences Department
Downloads 95 (790,029)

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Digital rights management, Music industry, Decentralization, Blockchain, Design principles, Scenario-based design, Design science research

19.

Compassionate AI Design, Governance, and Use

Number of pages: 6 Posted: 13 Jun 2025
Raffaele Ciriello and Angelina Chen
University of Sydney and The University of Sydney
Downloads 94 (730,864)

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Artificial intelligence, companion, responsibility, chatbot, compassion, sexbot, design, governance, adoption

20.

Becoming agile together: Customer influence on agile adoption of commissioned software team

Information & Management
Number of pages: 35 Posted: 20 Apr 2022
Raffaele Ciriello, Jeppe Aagaard Glud and Kevin Helge Hansen-Schwartz
University of Sydney, IT University of Copenhagen and IT University of Copenhagen
Downloads 87 (790,029)

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agile adoption, agile practices, customer influence, software teams, case study, problematization

21.

How Education Quality and Inclusivity Foster Sustainable Development in the Global South: A Structured Narrative Review 

Number of pages: 27 Posted: 24 Jun 2025 Last Revised: 27 Oct 2025
Raffaele Ciriello
University of Sydney
Downloads 85 (771,553)

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Sustainable development, Education, Economic Growth, Health and Well-Being, Social Justice, Developing Countries JEL Classifications: I25 -Education and Economic Development, O15 -Economic Human Resources, Human Development, Income Distribution, Migration, I15 -Health and Economic Development, J24 -Human Capital, Skills, Occupational Choice, Labor Productivity, O20 -Development Planning and Policy

22.

Designing an Idea Screening Framework for Employee-driven Innovation

Hawaii International Conference on System Sciences, 2016
Number of pages: 11 Posted: 20 Oct 2021
Raffaele Ciriello, Alexander Richter and Gerhard Schwabe
University of Sydney, Victoria University of Wellington - Te Herenga Waka and University of Zurich
Downloads 85 (777,583)

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Idea screening, employee-driven innovation, digital innovation, idea tracking, idea evaluation, idea elicitation

23.

Formative Archetypes in Enterprise Blockchain Governance: Exploring the Dynamics of Participant Dominance and Platform Openness

Number of pages: 10 Posted: 12 Apr 2024
Christophe Viguerie, Raffaele Ciriello and Liudmila Zavolokina
City University of Hong Kong (CityU), University of Sydney and University of Lausanne - Faculty of Business and Economics (HEC Lausanne)
Downloads 84 (777,583)
Citation 3

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enterprise blockchain, governance, inter-organizational systems, archetypes, formation

24.

Techno-Collectivism: Scaling Libertarian Socialist Governance of Digital Infrastructure

Number of pages: 10 Posted: 26 Sep 2025
Raffaele Ciriello and Vitali Mindel
University of Sydney and Virginia Tech
Downloads 81 (823,616)

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Socialism, Capitalism, Neoliberalism, Technology, Open-Source, Artificial Intelligence, Web3, Universities

25.

Revealing the Vicious Circle of Disengaged User Acceptance: A SaaS Provider’s Perspective

Fortieth International Conference on Information Systems, Munich 2019
Number of pages: 17 Posted: 13 Oct 2021
Sebastian Loss, Raffaele Ciriello and Jurgen Cito
IT University of Copenhagen, University of Sydney and Massachusetts Institute of Technology (MIT)
Downloads 74 (844,901)

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user acceptance, testing, software-as-a-service, cloud computing, constructive criticism, continuous delivery, technology acceptance, disengagement

26.

Scenario-Based Design Theorizing: The Case of a Digital Idea Screening Cockpit

Business & Information Systems Engineering, 2019
Number of pages: 30 Posted: 06 Oct 2021
Raffaele Ciriello and Alexander Richter
University of Sydney and Victoria University of Wellington - Te Herenga Waka
Downloads 74 (852,604)

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Scenario-based design theorizing, scenario-based design, employee-driven innovation, Digital innovation, Idea screening, Idea evaluation, Idea selection, Idea tracking

27.

Safeguarding Australia’s Sovereignty with Public Digital Infrastructure

Number of pages: 4 Posted: 01 Jul 2025
Raffaele Ciriello
University of Sydney
Downloads 68 (907,769)

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Digital Sovereignty, Digital Infrastructure, Public Policy, Australia

28.

Dear Schopenhauer: How can IS Artefacts Help Us Flourish? Wille, Vorstellung, Compassion, and Beauty in Social Media

Scandinavian Journal of Information Systems
Number of pages: 31 Posted: 13 Jun 2025
Raffaele Ciriello
University of Sydney
Downloads 67 (907,769)

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Schopenhauer, IS design, IS use, ethics, compassion, aesthetics, social media

29.

Sexbots and Rock&Roll: A Dialectical Inquiry into Digisexuality Between Progress and Regress

Australasian Conference on Information Systems (ACIS 2024), Canberra, Australia
Number of pages: 12 Posted: 13 Jun 2025
Zara Rubinsztein and Raffaele Ciriello
University of Sydney and University of Sydney
Downloads 65 (924,743)

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AI, sexbots, digisexuality, sociotechnical systems, digital ethics, compassion Trigger warning: This paper discusses deviant sexual behaviours, which might be confronting for some audiences

30.

When Prototyping Meets Storytelling: Practices and Malpractices in Innovating Software Firms

International Conference on Software Engineering (ICSE2017)
Number of pages: 10 Posted: 10 Sep 2021
Raffaele Ciriello, Alexander Richter and Gerhard Schwabe
University of Sydney, Victoria University of Wellington - Te Herenga Waka and University of Zurich
Downloads 63 (951,658)
Citation 1

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Prototyping, Storytelling, Innovation, Practices, Malpractices, Case Study, Software Engineering

31.

Sustaining the Crypto Commons: A Configurational Systems Perspective on Blockchain and Cryptocurrency Governance

Hawaii International Conference on System Sciences (HICSS 2024)
Number of pages: 10 Posted: 13 Jun 2025
Raffaele Ciriello, Vitali Mindel and Lars Mathiassen
University of Sydney, Virginia Tech and Georgia State University - Center for Process Innovation (CEPRIN)
Downloads 58 (989,921)

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Blockchain, Cryptocurrency, Commons, Sustainability, Governance

32.

From Dialectics to Multilectics: Navigating Networks of Tensions in AI Governance

International Conference on Information Systems (ICIS2025), Nashville, Tennessee
Number of pages: 17 Posted: 08 Oct 2025
Heidi Hietala, Raffaele Ciriello, Karin Väyrynen and Arto Lanamaki
University of Oulu, University of Sydney, University of Oulu and University of Oulu - Oulu Business School
Downloads 55 (1,010,164)

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Artificial Intelligence, Dialectical Inquiry, Multilectics, Tensions, Regulation

33.

Pluralistic Digital Harm Analysis: Combining Ethical, Legal, and Historical Views on Corporate Evil Full research paper

Australasian Conference on Information Systems (ACIS 2024)
Number of pages: 15 Posted: 13 Jun 2025
Raffaele Ciriello
University of Sydney
Downloads 53 (1,041,696)
Citation 1

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digital harm, ethics, law, history, artificial intelligence, blockchain, deepfakes

34.

EduCare: Designing an Integrated Mobile Learning and Mental Healthcare App for Ukrainian Refugee Children

Australasian Conference on Information Systems 2023, Wellington
Number of pages: 14 Posted: 21 Mar 2024
Maya Gautier, Priya Sanghvi, Zachary Dever, Connor Russell, Nathan Guo, Oliver Hannon and Raffaele Ciriello
The University of Sydney, The University of Sydney, The University of Sydney, The University of Sydney, The University of Sydney, The University of Sydney and University of Sydney
Downloads 53 (1,041,696)

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Mobile learning, mental health, education, Ukrainian refugees, scenario-based design

35.

Emergence of creativity in IS development teams: A socio-technical systems perspective

Number of pages: 14 Posted: 12 Apr 2024
Raffaele Ciriello, Alexander Richter and Lars Mathiassen
University of Sydney, Victoria University of Wellington - Te Herenga Waka and Georgia State University - Center for Process Innovation (CEPRIN)
Downloads 45 (1,133,231)

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Creativity, Information systems, Development, Teams, Practices, Emergence, Socio-technical system, Interactions, Case study

36.

The Multiplexity of Diagrams and Prototypes in Requirements Development

Information and Organization 33 (2023) 100476
Number of pages: 19 Posted: 18 Apr 2024
Raffaele Ciriello, Alexander Richter, Gerhard Schwabe and Lars Mathiassen
University of Sydney, Victoria University of Wellington - Te Herenga Waka, University of Zurich and Georgia State University - Center for Process Innovation (CEPRIN)
Downloads 37 (1,222,651)

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Requirements development, Diagrams, Prototypes, Multiplexity, Practices, Qualitative case study

37.

Aesthetic Perspectives in Information Systems Research: A Hermeneutic Analysis

European Conference on Information Systems (ECIS 2026), Milan, Italy
Number of pages: 17 Posted: 12 May 2026
Angelina Chen, Rick Sullivan and Raffaele Ciriello
The University of Sydney, University of Sydney and University of Sydney
Downloads 27 (1,411,822)

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Aesthetics, Affect, Hermeneutics, Sociotechnical, Information Systems Research

38.

Just Because We Can, Doesn't Mean We Should: Algorithm Aversion as a Principled Resistance

Hawaii International Conference on System Sciences
Number of pages: 10 Posted: 13 Jun 2025
Oliver Hannon, Raffaele Ciriello and uri gal
The University of Sydney, University of Sydney and affiliation not provided to SSRN
Downloads 27 (1,399,036)

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algorithm aversion, non-use, values, ethical analysis, critical literature review

39.

Dialectics of Reconception: Framing Compliant AI Innovation in the Public Sector

International Conference on Information Systems (ICIS 2024), Bangkok, Thailand
Number of pages: 17 Posted: 13 Jun 2025
Heidi Hietala, Raffaele Ciriello, Karin Väyrynen and Arto Lanamaki
University of Oulu, University of Sydney, University of Oulu and University of Oulu - Oulu Business School
Downloads 19 (1,470,786)

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artificial intelligence, reconception, innovation, regulatory compliance, tension, dialectical inquiry

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artificial intelligence, futures, jobs, economics, ethics

41.

Think Miss Piggy, not Pinocchio: Debunking the myth of 'autonomous' AI

AI & SOCIETY, 0[10.1007/s00146-025-02252-7]
Posted: 19 Jun 2025
Raffaele Ciriello, Angelina Chen and Zara Rubinsztein
University of Sydney, The University of Sydney and University of Sydney

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Artificial Intelligence, Autonomy, Ethics

Other Papers (1)

Total Downloads: 2
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1.

Artificial Companionship: A "Waxy" Solution to the Hedgehog's Dilemma?

Number of pages: 2 Posted: 30 Jun 2025
Raffaele Ciriello
University of Sydney
Downloads 2

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artificial intelligence, companionship, human relationships, intimacy, ethics, hedgehog dilemma