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Xiaofei Zhang

Harbin Institute of Technology - School of Management

Heilongjiang

China

  • Harbin Institute of Technology - School of Management

SCHOLARLY PAPERS

6

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1,374

TOTAL CITATIONS

6

Scholarly Papers (6)

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1.

How Do AI-Generated Summaries Affect Consumer Decision-Making? Field and Experimental Evidence from Digital Deal Platforms

Number of pages: 38 Posted: 06 Aug 2025 Last Revised: 15 Aug 2025
Ziru Li, Jialin Nie, Xiaofei Zhang, Zhan (Michael) Shi and Kai Li
Arizona State University (ASU) - Thunderbird School of Global Management, Hong Kong Polytechnic University, Harbin Institute of Technology - School of Management, Arizona State University (ASU) - W.P. Carey School of Business and Nankai Business School, Nankai University
Downloads 733 (94,189)

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Generative AI, AI-Generated Summaries, E-Commerce, Consumer Decision-Making, Consumer Evaluation, Difference-In-Difference-In-Differences, Randomized Experiment, Mixed-Methods Approach

2.

Team Makes You Better: Evidence from Online Medical Consultation Platforms

Information Systems Research, Forthcoming 2025
Number of pages: 63 Posted: 22 Jan 2025 Last Revised: 23 Jan 2025
Xiaofei Zhang, Jingchuan Pu, Yixin Lu and Feng Guo
Harbin Institute of Technology - School of Management, University of Florida - Warrington College of Business Administration, George Washington University - School of Business and Tianjin University - College of Management and Economics
Downloads 466 (157,846)
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3.

When Physicians Go Live: The Effects of Medical Live Streaming on Online Medical Consultation

Number of pages: 2 Posted: 16 Jun 2025
Yixuan Liu, Yixin Lu, Xiaofei Zhang, Liangfei Qiu and Kee-hung Lai
Hong Kong Polytechnic University - Department of Logistics and Maritime Studies, George Washington University - School of Business, Harbin Institute of Technology - School of Management, University of Florida - Warrington College of Business Administration and The Hong Kong Polytechnic University
Downloads 115 (630,858)

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Medical Live Streaming, Online Medical Consultation, Patient Literacy, Matching, Healthcare Platform Operations

4.

Cultivating Compassion: How GenAI Chatbots Enhance Human Counselors' Empathy

Number of pages: 43 Posted: 03 Mar 2026
Jialin Nie, Xiaofei Zhang, Xun Tong, Yixin Lu and Kee-hung Lai
Hong Kong Polytechnic University, Harbin Institute of Technology - School of Management, The University of Manchester, George Washington University - School of Business and The Hong Kong Polytechnic University
Downloads 60 (1,031,043)

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Compassionate Care, Mental Health, Human-AI Collaboration, Freemium Model, Cross Module

5.

AI-Assisted Telemedicine: A Friend or Foe for Medical Platform?

Posted: 25 Aug 2025
Yefei Yang, Di Fan, Xiaofei Zhang and Hugo K.S. Lam
Beijing Jiaotong University, Hong Kong Polytechnic University, Harbin Institute of Technology - School of Management and University of Liverpool Management School

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AI Assistants, Platform Operations, Online Medical Platforms, Match-Up Effect, Physician Consultations

6.

AI Reviewbot and Externality of Online Customer Reviews

Posted: 27 Feb 2025
Feng Guo, Jingchuan Pu and Xiaofei Zhang
Tianjin University - College of Management and Economics, University of Florida - Warrington College of Business Administration and Harbin Institute of Technology - School of Management

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Other Papers (1)

Total Downloads: 11
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1.

Robot Identity and Consumer Engagement: Evidence from Two E-commerce Platforms

Number of pages: 3 Posted: 26 Feb 2025
Xiaofei Zhang and Jingchuan Pu
Harbin Institute of Technology - School of Management and University of Florida - Warrington College of Business Administration
Downloads 11

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