Chengfeng Mao

Massachusetts Institute of Technology (MIT)

77 Massachusetts Avenue

50 Memorial Drive

Cambridge, MA 02139-4307

United States

  • Massachusetts Institute of Technology (MIT)

SCHOLARLY PAPERS

2

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5,155

TOTAL CITATIONS

3

Scholarly Papers (2)

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1.

Guided Diverse Concept Miner (GDCM): Uncovering Relevant Constructs for Managerial Insights From Text

Information Systems Research
Number of pages: 57 Posted: 21 Dec 2018 Last Revised: 03 Apr 2024
Dokyun Lee, Zhaoqi Cheng, Chengfeng Mao and Emaad Manzoor
Boston University - Questrom School of Business, Worcester Polytechnic Institute (WPI), Massachusetts Institute of Technology (MIT) and Cornell University, Ithaca, New York
Downloads 5,115 (3,858)
Citation 3

Abstract:

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Text, Managerial Insight Extraction, Guided Exploration, Concept Extraction, Deep Learning, Interpretable Machine Learning

2.

Can Large Language Models Extract Customer Needs as well as Professional Analysts?

Number of pages: 31 Posted: 07 May 2025
Artem Timoshenko, Chengfeng Mao and John R. Hauser
Kellogg School of Management, Northwestern University, Massachusetts Institute of Technology (MIT) and MIT Sloan School of Management
Downloads 40 (942,875)

Abstract:

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Voice of the Customer, Customer Needs, Marketing Research, Product Development, Innovation, Machine Learning, Generative AI, Large Language Models