Developing High Performance: Performance Management in the Australian Public Service

59 Pages Posted: 17 Aug 2012 Last revised: 22 Aug 2012

See all articles by Deborah Ann Blackman

Deborah Ann Blackman

University of New South Wales (UNSW); University of Canberra

Fiona Buick

University of Canberra - School of Business and Government

Michael O'Donnell

University of New South Wales (UNSW)

Janine L. O'Flynn

University of Melbourne - School of Social and Political Sciences; Australia and New Zealand School of Government

Damian West

University of New South Wales (UNSW)

Date Written: June 25, 2012

Abstract

This paper provides a new conceptualisation of high performance government for the public sector. Despite the concerted focus on performance management in both the public and private sectors, the performance puzzle remains. In part, we argue, this is because of a failure to recognise the complex interactions across the micro, meso, and macro levels of performance management that characterise such systems in the public sector. We consider the current attention on system-wide 'high performance government', review the existing literature on high performance organisations, and high performance individuals and groups, and then posit a further, and to date missing, level of analysis - high performance governance. The report is part of a multi-year collaborative research project between the Australian National University, the University of Canberra, the University of New South Wales and the Australian Public Service Commission as part of the Ahead of the Game blueprint for reform in the Australian public service.

Keywords: Public Sector, performance management, high performance organization, high performance government, reform

Suggested Citation

Blackman, Deborah Ann and Buick, Fiona and O'Donnell, Michael and O'Flynn, Janine L. and West, Damian, Developing High Performance: Performance Management in the Australian Public Service (June 25, 2012). Crawford School Research Paper No. 12-09. Available at SSRN: https://ssrn.com/abstract=2130232 or http://dx.doi.org/10.2139/ssrn.2130232

Deborah Ann Blackman (Contact Author)

University of New South Wales (UNSW) ( email )

Kensington
High St
Sydney, NSW 2052
Australia

University of Canberra ( email )

Canberra, ACT 2601
Australia

Fiona Buick

University of Canberra - School of Business and Government ( email )

Canberra, ACT 2601
Australia

Michael O'Donnell

University of New South Wales (UNSW)

Kensington
High St
Sydney, NSW 2052
Australia

Janine L. O'Flynn

University of Melbourne - School of Social and Political Sciences ( email )

185 Pelham Street
Carlton, Victoria 3053
Australia

Australia and New Zealand School of Government ( email )

Level 4, 161 Barry Street
Carlton, Vic 3053
Australia

Damian West

University of New South Wales (UNSW)

Kensington
High St
Sydney, NSW 2052
Australia

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