Information Systems Project Abandonment: A Stakeholder Analysis

International Journal of Information Management 25(2), 2005, pp. 173-184

Posted: 21 Apr 2013

See all articles by Gary Pan

Gary Pan

Singapore Management University - School of Accountancy

Date Written: April 21, 2005

Abstract

This paper reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, this paper examines stakeholders’ roles in the organization’s decision to abandon the software project. This study uses Freeman’s (1984) stakeholder analytical framework to interpret data and develop four major findings. By providing a better understanding of project stakeholders’ perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned can also offer practitioners useful insights on how to manage stakeholders in information systems development projects.

Keywords: Information systems project abandonment, information systems failure, stakeholder analysis, case study approach

JEL Classification: M40

Suggested Citation

Pan, Gary, Information Systems Project Abandonment: A Stakeholder Analysis (April 21, 2005). International Journal of Information Management 25(2), 2005, pp. 173-184. Available at SSRN: https://ssrn.com/abstract=2254485

Gary Pan (Contact Author)

Singapore Management University - School of Accountancy ( email )

60 Stamford Road
Singapore 178900
Singapore

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