How Open System Intermediaries Address Institutional Failures: The Case of Business Incubators in Emerging-Market Countries

ACAD Manage June 1, 2016 vol. 59 no. 3 818-840

Rotman School of Management Working Paper No. 2821225

Posted: 11 Aug 2016

See all articles by Nilanjana Dutt

Nilanjana Dutt

Bocconi University - Department of Management and Technology

Olga Hawn

UNC Kenan-Flagler Business School

Elena Vidal

City University of NY, Baruch College, Zicklin School of Business

Aaron Chatterji

Duke University - Fuqua School of Business

Anita McGahan

University of Toronto - Rotman School of Management

Will Mitchell

Duke University - Fuqua School of Business; University of Toronto - Rotman School of Management

Date Written: August 10, 2016

Abstract

In emerging-market countries, commercial institutions do not always develop quickly or effectively to support ambitious entrepreneurs. How do intermediaries remedy these problems? We address this question by drawing on institutional literatures to develop the concept of open system intermediaries (OSIs). Our research design involves examining business incubators in emerging markets as a form of OSI. Empirically, we examine the relative emphasis that business incubators in emerging-market countries place on developing markets versus developing specific businesses. The study further examines how private, government, academic, and NGO sponsorship of incubators influences the mix of services that incubators provide. In sum, this work contributes to our understanding of how, why, and when intermediaries emerge to address institutional failures.

Keywords: Emerging economies, Business Incubators, Business-level resources/capabilities, Entrepreneurship

Suggested Citation

Dutt, Nilanjana and Hawn, Olga and Vidal, Elena and Chatterji, Aaron and McGahan, Anita and Mitchell, Will, How Open System Intermediaries Address Institutional Failures: The Case of Business Incubators in Emerging-Market Countries (August 10, 2016). ACAD Manage June 1, 2016 vol. 59 no. 3 818-840; Rotman School of Management Working Paper No. 2821225. Available at SSRN: https://ssrn.com/abstract=2821225

Nilanjana Dutt (Contact Author)

Bocconi University - Department of Management and Technology ( email )

Via Roentgen 1
Milan, MI 20136
Italy

Olga Hawn

UNC Kenan-Flagler Business School ( email )

Chapel Hill, NC 27599
United States

Elena Vidal

City University of NY, Baruch College, Zicklin School of Business ( email )

One Bernard Baruch Way
New York, NY 10010
United States

Aaron Chatterji

Duke University - Fuqua School of Business ( email )

Box 90120
Durham, NC 27708-0120
United States

Anita McGahan

University of Toronto - Rotman School of Management ( email )

105 St. George Street
Toronto, Ontario M5S 3E6 M5S1S4
Canada

Will Mitchell

Duke University - Fuqua School of Business ( email )

Box 90120
Durham, NC 27708-0120
United States

University of Toronto - Rotman School of Management

105 St. George Street
Toronto, Ontario M5S 3E6 M5S1S4
Canada

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