Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment

49 Pages Posted: 28 Mar 2022 Last revised: 11 Dec 2023

See all articles by Prithwiraj Choudhury

Prithwiraj Choudhury

Harvard University - Business School (HBS)

Tarun Khanna

Harvard University - Business School (HBS)

Christos Makridis

Arizona State University (ASU) - W.P. Carey School of Business; The Gallup Organization; Stanford University - Stanford Institute for Human-Centered Artificial Intelligence; Institute for the Future (IFF), Department of Digital Innovation, School of Business, University of Nicosia

Kyle Schirmann

Harvard University - Business School (HBS); SUNY at Albany - School of Business

Date Written: March 24, 2022

Abstract

This paper reports causal evidence on how the extent of hybrid work---the number of days worked from home relative to days worked from office---affects employee attitudes and performance. Workers who spent around two days in the office each week on average self-reported greater work-life balance, more job satisfaction, and lower isolation from colleagues compared to workers who spent more or fewer days in the office. Employees in the intermediate hybrid condition received no different performance ratings compared to peers who spent more or fewer days in the office.

Keywords: Hybrid Work, Remote Work, Work-from-Home, Field Experiment

JEL Classification: J23, J24, O10, O33

Suggested Citation

Choudhury, Prithwiraj and Khanna, Tarun and Makridis, Christos and Schirmann, Kyle, Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment (March 24, 2022). Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 22-063, Harvard Business School Strategy Unit Working Paper No. 22-063, Available at SSRN: https://ssrn.com/abstract=4068741 or http://dx.doi.org/10.2139/ssrn.4068741

Prithwiraj Choudhury (Contact Author)

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Tarun Khanna

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Christos Makridis

Arizona State University (ASU) - W.P. Carey School of Business ( email )

Tempe, AZ 85287-3706
United States

The Gallup Organization ( email )

Washington, DC 20004
United States

Stanford University - Stanford Institute for Human-Centered Artificial Intelligence ( email )

210 Panama St.
Cordura Hall
Stanford, CA 94305
United States

Institute for the Future (IFF), Department of Digital Innovation, School of Business, University of Nicosia ( email )

Nicosia, 2417
Cyprus

Kyle Schirmann

Harvard University - Business School (HBS) ( email )

Boston, MA 02163
United States

HOME PAGE: http://www.hbs.edu/kschirmann

SUNY at Albany - School of Business ( email )

1400 Washington Ave.
Albany, NY 12222
United States

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