SooHyun Kim

Marshall School of Business - University of Southern California

701 Exposition Blvd

Los Angeles, CA 90089

United States

  • Marshall School of Business - University of Southern California

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The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

Number of pages: 42 Posted: 13 Jan 2024
Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim
Harvard Business School, Carnegie Mellon University - David A. Tepper School of Business, University of Wisconsin-Madison - Department of Marketing and Marshall School of Business - University of Southern California
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