92 West Dazhi Street
Nan Gang District
Harbin, 150001
China
Harbin Institute of Technology
AI-Generated Review Summary, Expectation Disconfirmation, Tourist Decision Making, Difference-in-Differences
Photo Aesthetics, Perceived Review Helpfulness, Pleasure, Perceived Effort, Perceived Authenticity
Hotel booking platforms, User-generated photos, Expectation confirmation theory, Fit informativeness, Deep learning
Investor Relations, Language Style, Causal Explanation, Investor Engagement, Q&A, Investor E-Communication Platform
incentive hierarchy, hierarchy display, online reviews, image motivation, natural experiment
Private label brand, Dual-channel, Channel selection, Pricing strategy
Deep Learning, Point Cloud, Image Compression, Edge Computing
Rumor, E-Interaction Platform, Management Response, Investor Reaction, Financial Market
Public Health Emergency, COVID-19, Review Effort, Emotional Expression, Cognitive Expression
Customer Engagement Behavior, Expert Reviewer, Online Review, Rating Inconsistency, Herding Behavior, Differentiation Behavior
Public Health Emergencies, Emotional Misattribution, Quasi-Experiment, Purchase Order, Reviewer Expert Status
Rainy weather, Customer evaluation, Bodily feeling-as-information theory, Embodied cognition theory, Psychological warmth
Online Friend, Review Contribution, Competitive Altruism, Comparative Advantage, Reputation Acquisition, Social Comparison
Multidimensional self-disclosure, Review helpfulness, Elaboration likelihood model, Review sentiment, Negativity bias
spatial distance, construal level theory, review concreteness, review subjectivity, review helpfulness
Overall rating, Attribute ratings, Temporal distance, Review photos, Text mining
Talking in Generalities or Talking in Detail? The Role of Unconfirmed Customer Expectations in Reviewers' Online Expression
Expectation Disconfirmation, Reviewer Expressions, Review Breadth, Review Depth, Anonymity, Temporal Distance
Information foraging theory, Enterprise AI, Information externalization, Difference-in-differences, Online knowledge communities, Selective disclosure