Feifei Song

The Hong Kong Polytechnic University

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Scholarly Papers (1)

1.

When Workloads Are Emotional Labor: An Empirical Study of Livestreaming Productivity

Number of pages: 42 Posted: 29 Apr 2025
The Hong Kong Polytechnic University, Indiana University, Kelley School of Business, The Hong Kong Polytechnic University and University of Pennsylvania - The Wharton School
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Abstract:

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livestreaming commerce, emotional worker, workload, natural experiment, causal inference Workloads in Livestreaming Commerce