Shenyang Jiang

The Hong Kong Polytechnic University

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Scholarly Papers (1)

1.

When Workloads Are Emotional Labor: An Empirical Study of Livestreaming Productivity

Number of pages: 42 Posted: 29 Apr 2025
Feifei Song, Wenchang Zhang, Shenyang Jiang and Ken Moon
The Hong Kong Polytechnic University, Indiana University, Kelley School of Business, The Hong Kong Polytechnic University and University of Pennsylvania - The Wharton School
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Abstract:

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livestreaming commerce, emotional worker, workload, natural experiment, causal inference Workloads in Livestreaming Commerce