(Mis)Measuring the Drivers of Ad Performance

57 Pages Posted: 16 Sep 2025

See all articles by Gijs Overgoor

Gijs Overgoor

Southern Methodist University (SMU) - Marketing Department

Samsun Knight

University of Toronto

Yakov Bart

Northeastern University (USA) - Marketing Area

Date Written: September 15, 2025

Abstract

We study the potential risks and benefits of using large-language model (LLM) annotations in video ad creative research. Using a custom-built, large-scale dataset of over 10,000 human-labeled video ads, we demonstrate that off-the-shelf multimodal LLMs perform poorly when encoding certain types of features. We then show, using ad quality ratings from a large (500+) consumer panel provided by iSpot.tv, that such misaligned measurement may lead to downstream effect estimates that are significant in the opposite direction to those inferred with human-labeled data. However, we demonstrate that such bias can be largely mitigated by fine-tuning a model using our large-scale human annotations. This fine-tuned model exceeds average pairwise human agreement on many features, realigns downstream estimates with those based on human annotations, and substantially improves the explanatory power of labeled content features for ad performance, allowing for the recovery of significant effects that are otherwise missed when using human-labeled data due to inter-annotator noise.

Keywords: advertising, large-language models, multimodal AI, ad creative

Suggested Citation

Overgoor, Gijs and Knight, Samsun and Bart, Yakov, (Mis)Measuring the Drivers of Ad Performance (September 15, 2025). SMU Cox School of Business Research Paper No. 25-23, Available at SSRN: https://ssrn.com/abstract=5494548 or http://dx.doi.org/10.2139/ssrn.5494548

Gijs Overgoor (Contact Author)

Southern Methodist University (SMU) - Marketing Department ( email )

United States

Samsun Knight

University of Toronto ( email )

105 St George Street
Toronto, Ontario M5S 3G8
Canada

Yakov Bart

Northeastern University (USA) - Marketing Area ( email )

Boston, MA 02115
United States

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