Quantifying the Business Value of Information Technology: A Conceptual Framework and Application to Electronic Banking

28 Pages Posted: 31 Oct 2008

See all articles by Rajiv D. Banker

Rajiv D. Banker

Temple University - Department of Accounting

Robert J. Kauffman

Singapore Management University; Singapore Management University - School of Information Systems

Date Written: August 1989

Abstract

Information Systems Working Papers Series

Suggested Citation

Banker, Rajiv D. and Kauffman, Robert J., Quantifying the Business Value of Information Technology: A Conceptual Framework and Application to Electronic Banking (August 1989). NYU Working Paper No. IS-89-130. Available at SSRN: https://ssrn.com/abstract=1289704

Rajiv D. Banker (Contact Author)

Temple University - Department of Accounting ( email )

Philadelphia, PA 19122
United States

Robert J. Kauffman

Singapore Management University ( email )

Li Ka Shing Library
70 Stamford Road
Singapore 178901, 178899
Singapore
65-6828-929 (Phone)

Singapore Management University - School of Information Systems ( email )

80 Stamford Road
Singapore, 178902
Singapore

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