Tami Kim

Harvard University - Business School (HBS)

Soldiers Field Road

Morgan 270C

Boston, MA 02163

United States

SCHOLARLY PAPERS

5

DOWNLOADS

793

SSRN CITATIONS
Rank 31,124

SSRN RANKINGS

Top 31,124

in Total Papers Citations

25

CROSSREF CITATIONS

2

Scholarly Papers (5)

1.

Creating Reciprocal Value Through Operational Transparency

Management Science (Forthcoming), Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-115
Number of pages: 41 Posted: 13 Jun 2014 Last Revised: 19 Jun 2019
Harvard Business School, Harvard University - Business School (HBS) and University College London
Downloads 508 (84,771)
Citation 35

Abstract:

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operational transparency, service quality, efficiency, customers, employees, perceived value

2.

When Identity-Based Appeals Alienate Consumers

Harvard Business School NOM Unit Working Paper No. 19-086
Number of pages: 37 Posted: 06 Feb 2019 Last Revised: 15 Feb 2022
Harvard University - Business School (HBS), Harvard Business School, Harvard Business School and Harvard Business School - Marketing Unit
Downloads 194 (235,323)

Abstract:

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Identity, Gender, Categorization threat, Stereotypes

3.
Downloads 84 (440,523)
Citation 1

Abstract:

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Disclosure, Ratings, Certification

4.

Facebook, Cambridge Analytica, and the (Uncertain) Future of Online Privacy

Darden Case No. UVA-M-0979
Number of pages: 1 Posted: 13 Sep 2020
Tami Kim and Gerry Yemen
Harvard University - Business School (HBS) and University of Virginia - Darden School of Business
Downloads 4 (921,824)
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Abstract:

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digital marketing, user management, customer management, social media, information-based supply chain, fake news, Cambridge Analytica, platform policy, CSR, coronavirus, COVID-19, trust, Target, personal information, politics

5.

Facebook: Managing User-Generated Content

Darden Case No. UVA-M-0976
Number of pages: 1 Posted: 13 Sep 2020
Tami Kim and Gerry Yemen
Harvard University - Business School (HBS) and University of Virginia - Darden School of Business
Downloads 3 (934,063)
Citation 1
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Abstract:

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Facebook, social media, safety and security, internet, Mark Zuckerberg, content moderation, free speech, censorship, media, media distribution, positioning, risk, value proposition, consumer-firm dynamics, digital, platform governance, community standards, trust, bad actors, marketing strategy