default author photo

Tami Kim

Harvard University - Business School (HBS)

Soldiers Field Road

Morgan 270C

Boston, MA 02163

United States

SCHOLARLY PAPERS

3

DOWNLOADS

1,503

TOTAL CITATIONS
Rank 22,439

SSRN RANKINGS

Top 22,439

in Total Papers Citations

38

Scholarly Papers (3)

1.

Creating Reciprocal Value Through Operational Transparency

Management Science (Forthcoming), Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-115
Number of pages: 41 Posted: 13 Jun 2014 Last Revised: 19 Jun 2019
Harvard Business School, Harvard University - Business School (HBS) and University College London
Downloads 945 (65,250)
Citation 35

Abstract:

Loading...

operational transparency, service quality, efficiency, customers, employees, perceived value

2.

When Identity-Based Appeals Alienate Consumers

Harvard Business School NOM Unit Working Paper No. 19-086
Number of pages: 37 Posted: 06 Feb 2019 Last Revised: 15 Feb 2022
Harvard University - Business School (HBS), Harvard Business School, Harvard Business School and Harvard Business School - Marketing Unit
Downloads 352 (213,020)
Citation 1

Abstract:

Loading...

Identity, Gender, Categorization threat, Stereotypes

3.
Downloads 206 (373,348)
Citation 2

Abstract:

Loading...

Disclosure, Ratings, Certification