Tami Kim

Harvard Business School

Soldiers Field Road

Morgan 270C

Boston, MA 02163

United States

SCHOLARLY PAPERS

3

DOWNLOADS

470

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

Creating Reciprocal Value Through Operational Transparency

Management Science (Forthcoming), Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-115
Number of pages: 41 Posted: 13 Jun 2014 Last Revised: 19 Jun 2019
Harvard Business School, Harvard Business School and University College London
Downloads 404 (72,012)
Citation 5

Abstract:

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operational transparency, service quality, efficiency, customers, employees, perceived value

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Disclosure, Ratings, Certification

3.

Calculators for Women: When Identity Appeals Provoke Backlash

Harvard Business School NOM Unit Working Paper No. 19-086
Number of pages: 28 Posted: 06 Feb 2019 Last Revised: 15 Feb 2019
Harvard Business School, Harvard Business School, Harvard Business School and Harvard Business School - Marketing Unit
Downloads 23 (505,075)

Abstract:

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Identity, Gender, Categorization threat, Stereotypes