Second-Class Citizen? Contract Workers' Perceived Status, Dual Commitment and Intent to Quit
Journal of Vocational Behavior 80 (2011) 454-463
11 Pages Posted: 11 May 2012 Last revised: 14 Jul 2020
Date Written: October 26, 2011
Outsourcing of jobs to contract workers who work alongside a client's employees has changed the human resource landscape of many organizations. In this study we examine how a contract worker's perceived employment status similarity to the client's own standard employees influences his/her affective commitment to both the client and the employer and ultimately intent to quit the employer. Using a sample of 623 contract workers, we found strong support for our hypotheses. In particular, findings indicate an important role for perceived employment status at the client organization in driving contract worker's attitudes and that contract workers consider both the client and the employer when making decisions to leave the employer. Implications for managing contractor relationships are discussed.
Keywords: Contract workers, Organizational commitment, Status similarity, Intent to quit
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