Tampa, FL 33620
United States
University of South Florida
ESG, firm value, material, nonmaterial, deep learning, ESG-BERT, earnings call
patient satisfaction, quality of care, correspondence, health care marketing, patient choice
marketing strategy effectiveness, customer value drivers, customer satisfaction, natural language processing, financial performance
Customer Satisfaction: A Multi-Level Framework
Customer Satisfaction, Marketing Strategy, Multi-level framework, Financial performance, Strategy
Hidden Markov Models, business-to-business strategy scope, risk, return, dynamics of strategy scope
Greenhushing, ESG Disclosure, Strategic Communication, Earnings Calls, External Environmental Conduct, Abnormal Returns, Panel Data, Control Function
