Employee Reactions to Electronic Control Systems: The Role of Procedural Fairness

Abstract

This field study considered proposed relationships between perceived procedural fairness and employee reactions to a relatively novel organizational phenomenon, electronic control systems (ECSs). In a sample (N = 151) of employees, perceptions of ECSs' procedural fairness explained variance in ECSs' satisfaction beyond that accounted for in previous studies. In turn, ECSs' satisfaction was associated with job satisfaction. Results generally show that procedural fairness, which has a history of strong relationships with important organization outcomes, enhances existing models of employee reactions to ECSs.