Claire D. Matthews

Massey University - School of Economics and Finance

Private Bag 11-222

Palmerston North, 30974

New Zealand

SCHOLARLY PAPERS

14

DOWNLOADS
Rank 44,651

SSRN RANKINGS

Top 44,651

in Total Papers Downloads

911

CITATIONS

1

Scholarly Papers (14)

1.

Price Bundling in the Student Banking Market

Number of pages: 17 Posted: 20 Feb 2007
Lisa and Claire D. Matthews
Massey University and Massey University - School of Economics and Finance
Downloads 184 (161,918)

Abstract:

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Student banking, Customer retention, Price bundling, New Zealand, Survey

2.

Loathing All the Way to the Bank? How Complaints, Disloyalty and Dissatisfaction are Related in the New Zealand Banking Industry

20th Australasian Finance & Banking Conference 2007 Paper
Number of pages: 24 Posted: 23 Aug 2007 Last Revised: 27 Dec 2007
Eugene Lok and Claire D. Matthews
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance
Downloads 145 (198,619)
Citation 1

Abstract:

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3.

Branches Around the World

Number of pages: 22 Posted: 25 Jan 2007
Claire D. Matthews and Yiping (Anna) Ding
Massey University - School of Economics and Finance and Independent
Downloads 145 (198,619)

Abstract:

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Bank branches

4.

The Extent of Underinsurance: New Zealand Evidence

Number of pages: 32 Posted: 08 Jun 2013
Michael Naylor, Claire D. Matthews and K. Stuart Birks
Massey University - School of Economics and Finance, Massey University - School of Economics and Finance and affiliation not provided to SSRN
Downloads 106 (251,706)

Abstract:

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personal household behavior, insurance, behavioral finance, ethnicity

5.

Is Switching Banks Easy? Perception vs. Experience

21st Australasian Finance and Banking Conference 2008 Paper
Number of pages: 25 Posted: 25 Aug 2008
Claire D. Matthews, Chris and Malcolm Wright
Massey University - School of Economics and Finance, Massey University - College of Business and University of South Australia - School of Marketing
Downloads 90 (280,390)

Abstract:

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Switching costs, Ease of switching, Banking, New Zealand

6.

Enablers and Barriers to Women’s Advancement in New Zealand Banks

22nd Australasian Finance and Banking Conference 2009
Number of pages: 22 Posted: 24 Aug 2009
Sheryl and Claire D. Matthews
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance
Downloads 81 (299,279)

Abstract:

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Women, banking, New Zealand

7.

Self-Assessment of Retirement Preparedness

29th Australasian Finance and Banking Conference 2016
Number of pages: 20 Posted: 22 Aug 2016 Last Revised: 01 Sep 2016
Bob Lissington, Claire D. Matthews and Michael Naylor
Massey University, Massey University - School of Economics and Finance and Massey University - School of Economics and Finance
Downloads 62 (346,674)

Abstract:

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Retirement, Adequacy, Self-assessment, Re-assessment, Gender Difference, Confidence, Retirement Preparedness, Financial Preparedness, Pre-Survey, Post-Survey

8.

Intergenerational Transfer of Financial Literacy

Number of pages: 32 Posted: 26 Apr 2013
Bob Lissington and Claire D. Matthews
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance
Downloads 52 (377,061)

Abstract:

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Financial literacy, Inter-generational, New Zealand

9.

The Fees People Pay

Number of pages: 15 Posted: 25 Jan 2007
Claire D. Matthews and Mei Hu
Massey University - School of Economics and Finance and Independent
Downloads 46 (397,350)

Abstract:

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Bank fees, New Zealand

10.

New Zealand's Bank Switching Costs: The Regulatory Response

Banks & Banking Systems, Vol 8, Iss 3, 2013
Posted: 16 Mar 2014
Claire D. Matthews
Massey University - School of Economics and Finance

Abstract:

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Switching costs, Bank regulation, Competition, New Zealand

11.

Kiwisaver Member Behaviour: A Quantitative Analysis

25th Australasian Finance and Banking Conference 2012
Posted: 10 Aug 2012
Callum David Thomas and Claire D. Matthews
affiliation not provided to SSRN and Massey University - School of Economics and Finance

Abstract:

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Investor behaviour, Funds flows, KiwiSaver, New Zealand

12.

Helping Bank Customers Switch: A Case Study

Journal of Financial Services Marketing, 2007
Posted: 22 Jun 2007
Claire D. Matthews and David Murray
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance

Abstract:

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Switching, case study, New Zealand, banking

13.

Bank Computing in a Changing Economic Environment: The IBIS Project in New Zealand

Accounting Business & Financial History, Vol. 14, No. 3, pp. 301-315
Posted: 23 Feb 2007
Claire D. Matthews and David W.L. Tripe
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance

Abstract:

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Banking technology, Computers, New Zealand, IBIS project, Project budgeting

14.

Competition in the New Zealand Credit Card Market from the Consumer Perspective

Journal of Asia-Pacific Business, Vol. 6, No. 1, pp. 59-74, 2005
Posted: 23 Feb 2007
Christine Chandran, Claire D. Matthews and David W.L. Tripe
Massey University - School of Economics and Finance, Massey University - School of Economics and Finance and Massey University - School of Economics and Finance

Abstract:

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Credit cards, Competition, New Zealand, Banking

Other Papers (1)

Total Downloads: 77
1.

Mobile Banking in New Zealand

24th Australasian Finance and Banking Conference 2011 Paper
Number of pages: 13 Posted: 22 Aug 2011 Last Revised: 03 Jan 2012
Claire D. Matthews and Warrick Ralston
Massey University - School of Economics and Finance and Massey University - School of Economics and Finance
Downloads 77

Abstract:

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Mobile banking, Banking technology, New Zealand