default author photo

Juan Feng

Department of Management Science & Engineering

Beijing

China

Tsinghua University - Tsinghua Shenzhen International Graduate School

Shenzhen

China

SCHOLARLY PAPERS

24

DOWNLOADS

2,310

TOTAL CITATIONS
Rank 39,959

SSRN RANKINGS

Top 39,959

in Total Papers Citations

10

Scholarly Papers (24)

Actions:
Email selected abstracts
1.

Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence

Information Systems Research, 2019
Number of pages: 35 Posted: 17 Oct 2014 Last Revised: 06 Jan 2020
Juan Feng, Xin Li and Xiaoquan (Michael) Zhang
Department of Management Science & Engineering, Hong Kong Polytechnic University - Department of Management and Marketing and Chinese University of Hong Kong
Downloads 784 (79,125)
Citation 6

Abstract:

Loading...

Pricing, Online Product Reviews, Big Data, Analytical Model, Empirical Study

2.

Fly with the Wings of Live-stream Selling — Channel Strategies with/without Switching Demand

Lead article, Production and Operations Management, volume 31, issue 9, 2022 [10.1111/poms.13784]
Number of pages: 27 Posted: 05 Feb 2021 Last Revised: 12 Jul 2024
Ran Pan, Juan Feng and Zhenling Zhao
International Institute of Finance, School of Management, University of Science and Technology of China, Department of Management Science & Engineering and University of Science and Technology of China (USTC) - School of Management
Downloads 575 (122,214)
Citation 2

Abstract:

Loading...

channel-based price discrimination, live-stream selling, ability to sell, switching demand, channel strategy

3.

Does AI Make People More Open or Reinforce Bias?-AI Recommendation and Confirmation Bias

Number of pages: 49 Posted: 30 Apr 2025
Xueyan Yin, Juan Feng, Lin Hu and Zhenhua Wu
City University of Hong Kong (CityU) - Department of Information Systems, Department of Management Science & Engineering, Australian National University (ANU) and Tsinghua University
Downloads 514 (144,815)

Abstract:

Loading...

AI Algorithm, Confirmation Bias, Motivated belief, Information Filtration, Accuracy Enhancement, Platform Strategy

4.

Price of Identical Product with Gray Market Sales: An Analytical Model and Empirical Analysis

Forthcoming at Information Systems Research
Number of pages: 40 Posted: 19 Jan 2017
Zhongju Zhang and Juan Feng
Arizona State University, W. P. Carey School of Business and Department of Management Science & Engineering
Downloads 259 (295,303)
Citation 1

Abstract:

Loading...

gray markets, unauthorized channels, market leakage, price discrimination

5.

Better IS Better? Signaling Paradoxes in Performance-based Advertising

Information Systems Research
Number of pages: 32 Posted: 04 Aug 2021 Last Revised: 25 Jul 2024
Ran Pan and Juan Feng
International Institute of Finance, School of Management, University of Science and Technology of China and Department of Management Science & Engineering
Downloads 160 (508,926)
Citation 1

Abstract:

Loading...

signaling theory, signaling paradox, performance-based advertising, product reputation, ad-signal reach

6.

When Standardization Meets Distinctiveness: Balancing Managerial Responses in Digital Service Recovery

Number of pages: 42 Posted: 04 May 2026
Qingyi Li, Juan Feng and Wen Shi
Tsinghua University, School of Economics & Management, Students, Department of Management Science & Engineering and Central South University
Downloads 14 (1,541,665)

Abstract:

Loading...

Managerial response, informational uniqueness, response prototypicality, negative word-of-mouth (NWOM), consumer satisfaction, text mining

7.

Does Equal Access to ICT Beget Equal Benefits? Evidence from E-Commerce Live Streaming Selling for Agricultural Products

Number of pages: 49 Posted: 08 Jan 2025 Last Revised: 01 Jul 2026
Benjiang Lu, Xuebin Cui, Juan Feng and Yacheng Sun
Lanzhou University - Lanzhou University School of Management, School of Digital Economics and Management, Nanjing University, Department of Management Science & Engineering and School of Economics and Management, Tsinghua University
Downloads 4 (1,596,965)

Abstract:

Loading...

live streaming selling, agricultural products, technology affordance, economic inequality

8.

Knowing Me, Telling Me: Information Design in Gen-AI Enabled Communication in Digital Marketing

Posted: 21 May 2025
Lin Hu, Xueyan Yin and Juan Feng
Australian National University (ANU), City University of Hong Kong (CityU) - Department of Information Systems and Department of Management Science & Engineering

Abstract:

Loading...

Generative AI, Personalized Marketing, Information Design, Information Disclosure, Content Generation

9.

Live Promotion and Information Design

Posted: 18 Feb 2024
Lin Hu, Xueyan Yin and Juan Feng
Australian National University (ANU), City University of Hong Kong (CityU) - Department of Information Systems and Department of Management Science & Engineering

Abstract:

Loading...

Shoppertainment; Live-stream Promotion; Information Design; Information Disclosure

10.

Digital Transformation Learning: The Value of Learning from the Digitalization of Traditional Industries

Posted: 05 Dec 2023
Tianyu Hou, Yubo Chen, Juan Feng and Julie Juan Li
Tsinghua University, Tsinghua University - School of Economics & Management, Department of Management Science & Engineering and Independent

Abstract:

Loading...

Digital transformation, digital transformation centrality, digital proximity, innovation, firm value

11.

The Divorce of Word and Deed: A Data-Mining Approach to Identify and Evaluate Customer Requirements

Posted: 27 Jul 2022
Kexin Ai, Juan Feng and Xinyu Sun
Xi'an Jiaotong University (XJTU) - School of Management, Department of Management Science & Engineering and Xi'an Jiaotong University (XJTU) - School of Management

Abstract:

Loading...

customer requirements classification, dual-weights model, online reviews, purchase records, satisfaction, purchase intention

12.

Who Should Own the Data? — The Impact of Data Ownership Shift from the Service Provider to Consumers

Posted: 22 Jul 2021 Last Revised: 15 Nov 2022
Shilei Li, Yang Liu and Juan Feng
City University of Hong Kong, Harbin Institute of Technology, School of Management and Department of Management Science & Engineering

Abstract:

Loading...

Data ownership, service industry, theoretical model, welfare analysis

13.

Seller Reputation, Buyer Informativeness and Trust in the Market — How does the Healthiness of an Online Market influence Price Dispersion

Posted: 21 Jul 2020 Last Revised: 29 Jul 2020
Yuewen Liu, Nan Li and Juan Feng
Xi'an Jiaotong University, Shenzhen University - China Center for Special Economic Zone Research (CCSEZR) and Department of Management Science & Engineering

Abstract:

Loading...

Buyer Informativeness, Price Dispersion, Seller Reputation

14.

Skill Spanning in Online Labor Market—A Double-Edged Sword?

Posted: 07 Jul 2020
Yan Fu, Juan Feng and Qiang Ye
Harbin Institute of Technology - School of Management, Department of Management Science & Engineering and Harbin Institute of Technology, School of Management

Abstract:

Loading...

online labor markets, skill spanning, freelancer eligibility, job type

15.

Review for Professional Service: A Blessing or Curse?

Posted: 02 Mar 2020
Juan Feng and Yang Liu
Department of Management Science & Engineering and Harbin Institute of Technology, School of Management

Abstract:

Loading...

professional service reviews, collaborative work, customer selection

16.

SaaS or On-Premises? The Price Competition Between Two Software Vendors

Posted: 21 Nov 2019
Nan Li, Kunhao Jia and Juan Feng
Shenzhen University - China Center for Special Economic Zone Research (CCSEZR), affiliation not provided to SSRN and Department of Management Science & Engineering

Abstract:

Loading...

SaaS, on-premises software, software upgrade, price competition

17.

Incongruent Skills, Bidder Experiences, and Bidding Prices in Online Labor Markets

Posted: 21 May 2019 Last Revised: 07 Dec 2019
Yan Fu, Juan Feng and Nan Li
Harbin Institute of Technology - School of Management, Department of Management Science & Engineering and Shenzhen University - China Center for Special Economic Zone Research (CCSEZR)

Abstract:

Loading...

online labor markets, bidder skills, incongruent skills, experience, bidding prices

18.

The Emergence of a Sharing Market: Pricing, Supply, and Consumption

Posted: 11 Feb 2019
Ling Ding, Xiuwu Liao and Juan Feng
Xi'an Jiaotong University (XJTU) - School of Management, Xi'an Jiaotong University (XJTU) - School of Management and Department of Management Science & Engineering

Abstract:

Loading...

19.

Multiple-Winner Award Rules in Online Procurement Auctions

Posted: 12 Jan 2017
Qi Wang, Juan Feng, Xuping Jiang and Jinhong Xie
China Europe International Business School (CEIBS), Department of Management Science & Engineering, Tsinghua University - School of Economics & Management and University of Florida - Warrington College of Business Administration

Abstract:

Loading...

online auctions, buyer-determined auctions, industrial procurement, auction design, multiple winners, award allocation.

20.

Selling or Leasing? Dynamic Pricing of Software with Upgrades

Posted: 08 Nov 2016
Kunhao Jia, Juan Feng and Liao Xiuwu
Xi'an Jiaotong University (XJTU) - School of Management, Department of Management Science & Engineering and Independent

Abstract:

Loading...

software license, selling and leasing, software upgrades, behavior-based price discrimination

21.

Price Competition between On-Premises Vendor and 'Software as a Service' Vendor with Software Upgrades

Posted: 09 Oct 2016
Kunhao Jia, Juan Feng and Liao Xiuwu
Xi'an Jiaotong University (XJTU) - School of Management, Department of Management Science & Engineering and Independent

Abstract:

Loading...

SaaS, on-premises software, software upgrade, price competition

22.

Quality Signaling Under External Information

Posted: 15 May 2016
Hemant K. Bhargava and Juan Feng
University of California, Davis and Department of Management Science & Engineering

Abstract:

Loading...

Signaling, Price, Advertising, Informativeness, Information

23.

Does Money Talk? The Impact of Monetary Incentives on User-Generated Content Contributions

Posted: 12 May 2016 Last Revised: 03 Aug 2020
Yuewen Liu and Juan Feng
Xi'an Jiaotong University and Department of Management Science & Engineering

Abstract:

Loading...

User generated content, monetary incentive, motivation crowding out, competition crowding out

24.

When Online Reviews Meet Sales Volume Information: Does More/Accurate Information Always Is Always Beneficial?

Posted: 11 Nov 2014 Last Revised: 13 May 2016
Yang Liu, Juan Feng and Liao Xiuwu
Harbin Institute of Technology, School of Management, Department of Management Science & Engineering and Independent

Abstract:

Loading...

Online reviews; sales volumes; pricing strategy; informativeness

Other Papers (1)

Total Downloads: 0
Actions:
Email selected abstracts
1.

Can Buyer Protection Mechanisms Help Buyers?--The Impact on Seller Competition in the Presence of a Reputation System

Posted: 24 May 2018 Last Revised: 28 Dec 2021
Nan Li and Juan Feng
Shenzhen University - China Center for Special Economic Zone Research (CCSEZR) and Department of Management Science & Engineering

Abstract:

Loading...

online reputation system, buyer protection program, pricing, seller competition