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Zuo-Jun Max Shen

The University of Hong Kong - University of Hong Kong

SCHOLARLY PAPERS

11

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Top 37,200

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3,391

TOTAL CITATIONS

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Scholarly Papers (11)

1.

Supply Chain Management in the AI Era: A Vision Statement from the Operations Management Community

Stanford University Graduate School of Business Research Paper Forthcoming, The Wharton School Research Paper
Number of pages: 35 Posted: 05 Dec 2025 Last Revised: 18 Mar 2026
Desautels Faculty of Management, McGill University, Johns Hopkins University - Carey Business School, Massachusetts Institute of Technology (MIT) - Sloan School of Management, Santa Clara University - Leavey School of Business, University of Pennsylvania - The Wharton School, KU Leuven - Faculty of Business and Economics (FEB), The Wharton School - Operations, Information and Decisions Department, JD.com Smart Supply Chain Y, University of Pennsylvania - The Wharton School, Massachusetts Institute of Technology (MIT), Operations Research Center, Students, University of North Carolina (UNC) at Chapel Hill - Operations Area, ESMT European School of Management and Technology, Tilburg University - Tilburg University School of Economics and Management, ESADE Business School, IBM Research, University of Toronto - Rotman School of Management, Georgia Institute of Technology - H. Milton Stewart School of Industrial and Systems Engineering, University of Texas at Austin - Department of Information, Risk and Operations Management, Stanford Graduate School of Business, Rotman School of Management, Microsoft Research, Microsoft Research, Michigan State University, The Eli Broad College of Business and The Eli Broad Graduate School of Management, Students, University of Pennsylvania - The Wharton School, University of Melbourne - Melbourne Business School, Microsoft Corporation, affiliation not provided to SSRN, JD.com Smart Supply Chain Y, Harvard University - Technology & Operations Management Unit, affiliation not provided to SSRN, The University of Hong Kong - University of Hong Kong, University of Washington, Michael G. Foster School of Business, Students, Massachusetts Institute of Technology (MIT) - School of Engineering, Georgia Institute of Technology, Duke University - Fuqua School of Business, University of North Carolina (UNC) at Chapel Hill - Operations Area, University of California, Los Angeles (UCLA) - Anderson School of Management, Carnegie Mellon University - David A. Tepper School of Business, KU Leuven - Faculty of Business and Economics (FEB), Northwestern University - Kellogg School of Management, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and Washington University in St. Louis - John M. Olin Business School
Downloads 2,490 (14,198)

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Supply Chain Management, Operations Management, Artificial Intelligence, Machine Learning, Optimization, Resilience, Human–AI Collaboration

2.

Integrating LLMs and End-to-End Optimization for Urban Operations: A Case Study on Dialogical Management in Shared E-Bike Systems

Number of pages: 45 Posted: 28 Jan 2025 Last Revised: 29 Jan 2025
Beijing Technology and Business University, Tsinghua University, Beijing Technology and Business University, Tsinghua University, Tsinghua University and The University of Hong Kong - University of Hong Kong
Downloads 431 (167,954)

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smart-city operations, LLM agent, end-to-end optimization, electric bike-sharing

3.

Running on Empty? Reference Dependence and V-Shaped Decisions in Shared E-Bike User Choice

Number of pages: 63 Posted: 12 Dec 2025
Genshen Fu, Dazhou Lei, Xinyu Jiang, Wei Qi and Zuo-Jun Max Shen
Department of Data and Systems Engineering, The University of Hong Kong, Beijing Jiaotong University - School of Economics and Management, Tsinghua University, Tsinghua University - Department of Industrial Engineering and The University of Hong Kong - University of Hong Kong
Downloads 100 (694,528)

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Shared E-bikes, Reference Dependence, Prospect Theory, V-Shaped Probabilities, Belief Revision

4.

The Double-Edged Sword of AI Player Matchmaking: Nonlinear Effects on User Login and Retention in Gaming

Number of pages: 18 Posted: 13 Jun 2025 Last Revised: 04 Jul 2025
Xinyao Chen, Ziling Feng, Gang GUO, Shunan Jiang and Zuo-Jun Max Shen
University of California Berkeley, University of California, Berkeley, National University of Singapore (NUS), Department of Economics, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and The University of Hong Kong - University of Hong Kong
Downloads 100 (689,572)

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Human-AI Interaction, AI players, User Engagement, User Churn, Player Matching, Platform Economics, Two-way Fixed Effects Regression

5.

Online Retailing Inventory Management

Number of pages: 26 Posted: 06 May 2025
Mengxin Wang and Zuo-Jun Max Shen
University of Texas at Dallas - Naveen Jindal School of Management and The University of Hong Kong - University of Hong Kong
Downloads 83 (783,685)

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inventory management, inventory placement, fulfillment network, warehouse operations, order picking, robotic mobile fulfillment systems

6.

A Deep & Cross Network-Based Framework for Online Food Delivery Time Prediction with Driver-Specific Information

Number of pages: 33 Posted: 06 Jan 2025
Genshen Fu, Yujie Chi, Li Zheng and Zuo-Jun Max Shen
Department of Data and Systems Engineering, The University of Hong Kong, Tsinghua University - Department of Industrial Engineering, Tsinghua University - Department of Industrial Engineering and The University of Hong Kong - University of Hong Kong
Downloads 61 (951,658)

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online food delivery, delivery time prediction, Deep & Cross Network, driver-specific information, feature engineering

7.

Reshuffle-Aware Storage Assignment in Bin Stacking Robotic Warehouses

Number of pages: 36 Posted: 03 Feb 2026
Rong Wang, Xinglu Liu, Peng Yang and Zuo-Jun Max Shen
Tsinghua University - Tsinghua Shenzhen International Graduate School, Tsinghua University, Tsinghua University - Tsinghua Shenzhen International Graduate School and The University of Hong Kong - University of Hong Kong
Downloads 43 (1,157,785)

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storage assignment, bin stacking robotic warehouse, reshuffle, logic-based Bendersdecomposition, branch-and-price

8.

From Unconfoundedness to Completeness: A PRIME Framework for Contextual Decision-Making under Endogeneity

Number of pages: 79 Posted: 10 Mar 2026
Yulong Huang, Shaochong Lin, Zuo-Jun Max Shen and Man-Chung Yue
Department of Data and Systems Engineering, The University of Hong Kong, The University of Hong Kong - Department of Data and Systems Engineering, The University of Hong Kong - University of Hong Kong and The University of Hong Kong
Downloads 32 (1,290,922)

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contextual stochastic optimization, confounding effects, proxy features, unconfoundedness, completeness, matrix recovery

9.

Machine Learning for Scheduling: A Paradigm Shift from Solver-Centric to Data-Centric Approaches

Number of pages: 27 Posted: 21 Jan 2026 Last Revised: 30 Jan 2026
Department of Data and Systems Engineering, The University of Hong Kong, The University of Hong Kong - Department of Data and Systems Engineering, The University of Hong Kong, Sichuan University - Business School and The University of Hong Kong - University of Hong Kong
Downloads 30 (1,318,317)

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Operational Optimization, Scheduling, Machine Learning, Hybrid Approaches, End-to-End Learning

10.

ORPR: An OR-Guided Pretrain-then-Reinforce Learning Model for Inventory Management

Number of pages: 37 Posted: 15 Jan 2026 Last Revised: 26 Jan 2026
Tsinghua University - Department of Industrial Engineering, JD.com Smart Supply Chain Y, JD.com Smart Supply Chain Y, JD.com Smart Supply Chain Y, JD.com Smart Supply Chain Y, JD.com Smart Supply Chain Y, JD.com Smart Supply Chain Y, Tsinghua University and The University of Hong Kong - University of Hong Kong
Downloads 21 (1,436,435)

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Inventory Management, AI + OR, Deep Learning, Reinforcement Learning, E-Commerce

11.

Learning via Routing: Regret-Estimation Trade-offs in Route-Constrained Combinatorial Bandits

Number of pages: 76
Taipeng Shang, Genshen Fu, Dazhou Lei and Zuo-Jun Max Shen
The University of Hong Kong (HKU), Department of Data and Systems Engineering, The University of Hong Kong, Beijing Jiaotong University - School of Economics and Management and The University of Hong Kong - University of Hong Kong
Downloads 0

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