Laurens Debo

Dartmouth College - Tuck School of Business

Professor of Operations Management

Hanover, NH 03755

United States

SCHOLARLY PAPERS

35

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7,726

SSRN CITATIONS
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Top 7,008

in Total Papers Citations

194

CROSSREF CITATIONS

37

Scholarly Papers (35)

1.

Strategic Waiting for Consumer-Generated Quality Information: Dynamic Pricing of New Experience Goods

Chicago Booth Research Paper No. 13-78
Number of pages: 43 Posted: 11 Dec 2013
Man Yu, Laurens Debo and Roman Kapuscinski
Hong Kong University of Science & Technology (HKUST), Dartmouth College - Tuck School of Business and University of Michigan, Stephen M. Ross School of Business
Downloads 708 (63,677)
Citation 29

Abstract:

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Strategic consumer behavior, price skimming, two-sided learning

Transfer Pricing and Sourcing Strategies for Multinational Firms

Chicago Booth Research Paper No. 13-60
Number of pages: 32 Posted: 08 Jun 2013
Masha Shunko, Laurens Debo and Srinagesh Gavirneni
Foster School of Business, University of Washington, Dartmouth College - Tuck School of Business and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 308 (169,618)
Citation 1

Abstract:

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transfer pricing, tax, global operations, offshoring

Transfer Pricing and Sourcing Strategies for Multinational Firms

Number of pages: 31 Posted: 26 May 2013 Last Revised: 04 Jun 2013
Masha Shunko, Laurens Debo and Srinagesh Gavirneni
Foster School of Business, University of Washington, Dartmouth College - Tuck School of Business and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 264 (198,337)

Abstract:

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transfer-pricing, tax, global operations, offshoring

3.

Channel Stuffing with Short-Term Interest in Market Value

Number of pages: 55 Posted: 30 Apr 2008 Last Revised: 02 Oct 2010
Guoming Lai, Laurens Debo and Lin Nan
University of Texas at Austin - Red McCombs School of Business, Dartmouth College - Tuck School of Business and Purdue University
Downloads 501 (98,110)
Citation 9

Abstract:

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Channel Stuffing, Inventory Management, Market-based Compensation

4.

Buy Now and Match Later: The Impact of Posterior Price Matching on Profit with Strategic Consumers

Number of pages: 50 Posted: 19 Feb 2008 Last Revised: 22 Sep 2011
Guoming Lai, Laurens Debo and Katia Sycara
University of Texas at Austin - Red McCombs School of Business, Dartmouth College - Tuck School of Business and Carnegie Mellon University - School of Computer Science
Downloads 470 (105,986)
Citation 11

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Posterior Price Matching, Strategic Consumer Behavior, Newsvendor, Rational Expectations Equilibrium

5.

Trading Time in a Congested Environment

Management Science, Volume 63, Issue 7, July 2017, pp. 2377-2395, Chicago Booth Research Paper No. 15-07
Number of pages: 63 Posted: 22 Feb 2015 Last Revised: 30 Dec 2017
Luyi Yang, Laurens Debo and Varun Gupta
University of California, Berkeley - Haas School of Business, Dartmouth College - Tuck School of Business and University of Chicago - Booth School of Business
Downloads 468 (106,526)
Citation 16

Abstract:

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Queue, Trading, Auction, Mechanism Design, Intermediary, Priority, FIFO, Pooling

6.

Inferring Quality from Wait Time

Management Science, Forthcoming, Chicago Booth Research Paper No. 12-28
Number of pages: 52 Posted: 13 Aug 2012 Last Revised: 30 Apr 2015
Mirko Kremer and Laurens Debo
Frankfurt School of Finance & Management and Dartmouth College - Tuck School of Business
Downloads 461 (108,481)
Citation 33

Abstract:

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Queues, Quality signals, Observational learning, Experiments

7.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 415 (122,690)
Citation 16

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Customer Herding, Market Dynamics, Private signals, Promotion and Service Capacity

8.

Search Among Queues Under Quality Differentiation

Management Science 65(8):3605-3623
Number of pages: 58 Posted: 22 Oct 2015 Last Revised: 07 Feb 2021
Luyi Yang, Laurens Debo and Varun Gupta
University of California, Berkeley - Haas School of Business, Dartmouth College - Tuck School of Business and University of Chicago - Booth School of Business
Downloads 398 (129,128)
Citation 6

Abstract:

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queuing games, search, waiting time, quality substitution, customer welfare

9.

Observational Learning in Broad Choice Sets

Chicago Booth Research Paper No. 15-08
Number of pages: 29 Posted: 22 Feb 2015 Last Revised: 18 Oct 2017
Chen Jin, Laurens Debo, Seyed Iravani and Mirko Kremer
National University of Singapore (NUS) - Department of Information Systems and Analytics, Dartmouth College - Tuck School of Business, Northwestern University - Department of Industrial Engineering and Management Sciences and Frankfurt School of Finance & Management
Downloads 300 (174,828)

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Queueing Game, Observational Learning, Wisdom of Crowds and Minorities, Contrarianism, Experiments, Probability, Markov processes, Game decisions

10.

Signaling Quality via Long Lines and Uninformative Prices

Chicago Booth Research Paper No. 12-13
Number of pages: 49 Posted: 03 Apr 2012 Last Revised: 18 Jun 2018
Dartmouth College - Tuck School of Business, Stephen M. Ross School of Business, University of Michigan and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 266 (197,855)
Citation 11

Abstract:

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11.

Referral Priority Program: Leveraging Social Ties via Operational Incentives

Management Science, Forthcoming
Number of pages: 60 Posted: 26 Oct 2016 Last Revised: 30 Dec 2017
Luyi Yang and Laurens Debo
University of California, Berkeley - Haas School of Business and Dartmouth College - Tuck School of Business
Downloads 264 (199,325)

Abstract:

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referrals; priority queues; system throughput; customer welfare; conversion rate; batch arrivals

12.

Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information

Tuck School of Business Working Paper No. 4135705
Number of pages: 33 Posted: 24 Jun 2022
DePaul University - Kellstadt Graduate School of Business, Dartmouth College - Tuck School of Business, Northwestern University - Kellogg School of Management, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Feinberg School of Medicine
Downloads 223 (234,906)

Abstract:

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Wait, Patient Satisfaction, Emergency Department, ED, Prospect Theory, Healthcare

13.

Queuing for Expert Services

Carnegie Mellon University Tepper School of Business Working Paper No. 2004-E-10
Number of pages: 48 Posted: 10 Dec 2004
Dartmouth College - Tuck School of Business, Georgia Institute of Technology - Sustainability and INSEAD
Downloads 215 (243,126)
Citation 8

Abstract:

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Queueing, credence goods

14.

Creating Sales with Stock-Outs

Chicago Booth Research Paper No. 09-25
Number of pages: 54 Posted: 07 Jul 2009 Last Revised: 30 Aug 2011
Laurens Debo and Garrett van Ryzin
Dartmouth College - Tuck School of Business and Amazon
Downloads 206 (252,838)
Citation 12

Abstract:

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News vendor problem, herding, strategic consumer behavior

15.

Manufacturers' Competition and Cooperation in Sustainability: Stable Recycling Alliances

Number of pages: 48 Posted: 28 Jun 2014 Last Revised: 28 Apr 2018
Fang Tian, Greys Sosic and Laurens Debo
University of Southern California - Marshall school of Business, University of Southern California - Marshall School of Business and Dartmouth College - Tuck School of Business
Downloads 194 (266,952)
Citation 5

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16.

Tipping in Service Systems: The Role of a Social Norm

Tuck School of Business Working Paper No. 3287862
Number of pages: 49 Posted: 07 Dec 2018
Laurens Debo and Ran I Snitkovsky
Dartmouth College - Tuck School of Business and Columbia Business School
Downloads 175 (292,391)

Abstract:

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queuing games, social norm, tipping

17.

Green Recycling Networks

Chicago Booth Research Paper No. 13-59
Number of pages: 65 Posted: 09 Aug 2013
Fang Tian, Greys Sosic and Laurens Debo
University of Southern California - Marshall school of Business, University of Southern California - Marshall School of Business and Dartmouth College - Tuck School of Business
Downloads 165 (307,507)

Abstract:

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government regulations, extended producer responsibility, recycling, coalition stability, group

18.

Design and Pricing of Discretionary Service Lines

Tuck School of Business Working Paper No. 3054741, University of Connecticut School of Business Research Paper No. 17-11
Number of pages: 75 Posted: 18 Oct 2017
Laurens Debo and Cuihong Li
Dartmouth College - Tuck School of Business and University of Connecticut - Department of Operations & Information Management
Downloads 146 (340,497)

Abstract:

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discretionary services, pricing, mechanism design

19.

Wait Time Information Design

Number of pages: 74 Posted: 30 Dec 2022
Dartmouth College - Tuck School of Business, Dartmouth College - Tuck School of Business, DePaul University - Kellstadt Graduate School of Business, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 142 (348,096)

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delay information, loss aversion, customer satisfaction, forecasting

20.

Is it Worth the Wait? Service Choice and Externalities When Waiting is Expensive

Number of pages: 42 Posted: 28 Jan 2008
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 142 (348,096)
Citation 2

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Customer Herding Behavior, Waiting Costs, Service Capacity, Spill-over demand, Uncertain Service Value

21.

Signaling Quality Via Queues

Chicago Booth Research Paper No. 10-18
Number of pages: 40 Posted: 07 Apr 2010
Laurens Debo, Christine A. Parlour and Uday Rajan
Dartmouth College - Tuck School of Business, University of California, Berkeley - Finance Group and Stephen M. Ross School of Business, University of Michigan
Downloads 138 (355,906)
Citation 10

Abstract:

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Queuing Game, Quality Signaling, Service Rate Selection

22.

Observational Learning in Large-Scale Congested Service Systems

Tuck School of Business Working Paper No. 3054728
Number of pages: 34 Posted: 18 Oct 2017
Chen Jin, Laurens Debo and Seyed Iravani
National University of Singapore (NUS) - Department of Information Systems and Analytics, Dartmouth College - Tuck School of Business and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 130 (372,580)

Abstract:

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Observation Learning, Bayesian Inference, Load-balancing

23.

Is Kindness the Magical Spell? The Role of Information and Reciprocity in Revenue-sharing Crowdfunding

Number of pages: 45 Posted: 25 Jun 2020
University of Oregon - Charles H. Lundquist School of Business, Temple University-Fox School of Business and Dartmouth College - Tuck School of Business
Downloads 127 (381,484)

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Crowdfunding, Entrepreneurship, Information Asymmetry, Signaling, Social Tie, Reciprocity

24.

Creating Sales with Stock-Outs

Number of pages: 54 Posted: 08 Sep 2011
Laurens Debo and Garrett van Ryzin
Dartmouth College - Tuck School of Business and Amazon
Downloads 126 (381,484)
Citation 13

Abstract:

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Strategic consumer behavior, inventory management

25.

Retail Store Customer Flow and COVID-19 Transmission

Retail store customer flow and COVID-19 transmission Robert A. Shumsky, Laurens Debo, Rebecca M. Lebeaux, Quang P. Nguyen, Anne G. Hoen Proceedings of the National Academy of Sciences Mar 2021, 118 (11) e2019225118; DOI: 10.1073/pnas.2019225118, Tuck School of Business Working Paper No. 3689364
Number of pages: 24 Posted: 06 Jan 2021 Last Revised: 27 May 2021
Dartmouth College - Tuck School of Business, Dartmouth College - Tuck School of Business, Department of Epidemiology, Geisel School of Medicine, Department of Epidemiology, Geisel School of Medicine and Department of Epidemiology, Geisel School of Medicine
Downloads 125 (383,827)
Citation 5

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COVID-19, health care operations, industries: retail, service operations management

26.

Inferring Quality from a Queue

Chicago Booth Research Paper No. 09-26
Number of pages: 34 Posted: 13 Dec 2005 Last Revised: 02 Sep 2009
Laurens Debo, Christine A. Parlour and Uday Rajan
Dartmouth College - Tuck School of Business, University of California, Berkeley - Finance Group and Stephen M. Ross School of Business, University of Michigan
Downloads 109 (424,290)
Citation 2

Abstract:

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Herding, queuing

27.

A Modeling Framework for Tipping in the Presence of a Social Norm

Number of pages: 52 Posted: 28 Sep 2021 Last Revised: 03 Nov 2021
Ran I Snitkovsky and Laurens Debo
Columbia Business School and Dartmouth College - Tuck School of Business
Downloads 106 (432,819)

Abstract:

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28.

Leveraging Quality Information in Stock-Outs

Chicago Booth Research Paper No. 13-58
Number of pages: 52 Posted: 09 Aug 2013
Laurens Debo and Garrett van Ryzin
Dartmouth College - Tuck School of Business and Amazon
Downloads 104 (438,782)
Citation 4

Abstract:

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Strategic consumer behavior, inventory management

29.

Component-Based Technology Transfer in the Presence of Potential Imitators

Management Science 56(3): 536 - 552
Number of pages: 35 Posted: 13 Jan 2010 Last Revised: 24 May 2018
Jiong Sun, Laurens Debo, Sunder Kekre and Jinhong Xie
Purdue University - Department of Consumer Sciences and Retailing, Dartmouth College - Tuck School of Business, Carnegie Mellon University and University of Florida - Warrington College of Business Administration
Downloads 100 (451,041)
Citation 3

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30.

Equilibrium in Queues Under Unknown Service Rates and Service Value

Chicago Booth Research Paper No. 11-45
Number of pages: 16 Posted: 17 Nov 2011
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 85 (500,150)
Citation 9

Abstract:

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Queueing games, Markov Perfect Bayesian Equilibrium, Threshold policies

31.

In the Shadow of the Past: The Impact of Historical Price Information on Dynamic Selling Strategies for a Single Asset Whose Value is Not Perfectly Known

Chicago Booth Research Paper No. 10-11
Number of pages: 52 Posted: 31 Jan 2010 Last Revised: 06 Feb 2010
Laurens Debo and Wu Xiao
Dartmouth College - Tuck School of Business and University of Chicago - Booth School of Business
Downloads 77 (530,327)

Abstract:

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Operations Management, Revenue Management, Herding Models

32.

Firm Service Rate Selection When Service Rates are Not Observable and Service Value is Unknown to the Market

Chicago Booth Research Paper No. 09-32
Number of pages: 49 Posted: 31 Aug 2009
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 68 (568,045)

Abstract:

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Strategic consumer behavior, queueing theory

33.

Sustaining Long-Term Supply Chain Partnerships Using Price-Only Contracts

European Journal of Operational Research 233(3): 557-565, March 2014
Posted: 10 Oct 2018 Last Revised: 07 Jan 2020
Jiong Sun and Laurens Debo
Purdue University - Department of Consumer Sciences and Retailing and Dartmouth College - Tuck School of Business

Abstract:

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supply chain management, game theory, repeated interaction, turbulent market

34.

Second Sourcing vs. Sole Sourcing with Capacity Investment and Asymmetric Information

Manufacturing and Service Operations Management, Forthcoming
Posted: 01 Feb 2009 Last Revised: 25 Sep 2009
Cuihong Li and Laurens Debo
University of Connecticut - Department of Operations & Information Management and Dartmouth College - Tuck School of Business

Abstract:

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sourcing, supplier relationship, auction

35.

Customer Herding in Services with Waiting Costs

Posted: 18 Nov 2007
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business

Abstract:

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Customer Herding Behavior, Waiting Costs, Service Capacity, Uncertain Service Value