Warut Khern-am-nuai

McGill University - Desautels Faculty of Management

Assistant Professor

1001 Sherbrooke St. West

Montreal, Quebec H3A1G5 H3A 2M1

Canada

SCHOLARLY PAPERS

22

DOWNLOADS
Rank 16,832

SSRN RANKINGS

Top 16,832

in Total Papers Downloads

4,172

SSRN CITATIONS
Rank 31,887

SSRN RANKINGS

Top 31,887

in Total Papers Citations

23

CROSSREF CITATIONS

3

Scholarly Papers (22)

1.

The Impact of an Augmented Reality Game on Local Businesses: A Study of Pokemon Go on Restaurants

Information Systems Research 32(3), pp 950-966.
Number of pages: 46 Posted: 15 May 2017 Last Revised: 12 Oct 2021
Vandith Pamuru, Warut Khern-am-nuai and Karthik Natarajan Kannan
Indian School of Business, McGill University - Desautels Faculty of Management and Purdue University
Downloads 696 (51,430)
Citation 5

Abstract:

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Pokemon Go, Augmented Reality, Hedonic Utility, Natural Experiment, Economics of IS,

2.

Extrinsic Versus Intrinsic Rewards for Contributing Reviews in an Online Platform

Information Systems Research 29(4), pp 871-892.
Number of pages: 55 Posted: 24 Sep 2014 Last Revised: 26 Sep 2021
McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Krannert School of Management
Downloads 685 (52,576)
Citation 17

Abstract:

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Online review, Economic incentive, Monetary incentive

3.

More than the Quantity: The Value of Editorial Reviews for a UGC Platform

Management Science (Forthcoming)
Number of pages: 48 Posted: 16 Oct 2019 Last Revised: 01 Apr 2022
Purdue University - Department of Management, Purdue University - Krannert School of Management, McGill University - Desautels Faculty of Management and Purdue University
Downloads 360 (114,450)
Citation 1

Abstract:

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natural language processing, editorial review, user-generated content, difference-in-differences, herding effect

4.

The Impact of Online Q&As on Product Sales: The Case of Amazon Answer

Number of pages: 53 Posted: 14 Jun 2016 Last Revised: 25 Jan 2022
McGill University - Desautels Faculty of Management, Purdue University - Krannert School of Management, National University of Singapore and Purdue University
Downloads 295 (141,555)

Abstract:

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online platform, user-generated content, questions, answers

5.

Augmenting Password Strength Meter Design using the Elaboration Likelihood Model: Evidence from Randomized Experiments

Information Systems Research (Forthcoming)
Number of pages: 40 Posted: 27 Jun 2016 Last Revised: 24 Feb 2022
McGill University - Desautels Faculty of Management, University of Arizona, McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Department of Computer Sciences
Downloads 282 (148,358)
Citation 1

Abstract:

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password strength meter, design science, elaboration likelihood model, randomized experiment

6.

Retail Analytics in the New Normal

Number of pages: 13 Posted: 10 Mar 2022
HEC Montréal, Desautels Faculty of Management, McGill University, McGill University - Desautels Faculty of Management and affiliation not provided to SSRN
Downloads 260 (161,651)

Abstract:

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Retail analytics, COVID-19, AI in management

7.

Addressing Fairness in Machine Learning Predictions: Strategic Best-Response Fair Discriminant Removed Algorithm

Number of pages: 43 Posted: 13 Jun 2019 Last Revised: 15 Jun 2021
Hajime Shimao, Warut Khern-am-nuai and Karthik Natarajan Kannan
Santa Fe Institute, McGill University - Desautels Faculty of Management and Purdue University
Downloads 231 (180,595)
Citation 1

Abstract:

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machine learning, discrimination, fairness, prediction

8.

So You Think You Are Safe: Implications of Quality Uncertainty in Security Software

Number of pages: 50 Posted: 24 Jun 2015 Last Revised: 12 Jul 2021
Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Purdue University
Downloads 186 (220,359)

Abstract:

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Economics of Information Security, Information Uncertainty, Misinformation, Risk Compensation Behavior

9.

Identifying Arbitrage Opportunities in Retail Markets using Predictive Analytics

Number of pages: 38 Posted: 08 Feb 2021 Last Revised: 25 Jan 2022
Jitsama Tanlamai, Warut Khern-am-nuai and Yossiri Adulyasak
HEC Montreal - Department of Logistics and Operations Management, McGill University - Desautels Faculty of Management and HEC Montréal
Downloads 170 (237,935)

Abstract:

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arbitrage, user-generated content, predictive analytics, field experiment, random forest

10.

Identifying Perverse Incentives in Buyer Profiling on Online Trading Platforms

Information Systems Research (Forthcoming)
Number of pages: 37 Posted: 04 Oct 2017 Last Revised: 27 Sep 2021
Karthik Natarajan Kannan, Rajib L. Saha and Warut Khern-am-nuai
Purdue University, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 162 (247,725)

Abstract:

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Trading Platforms, Advertising-Based Model, Commission-Based Model, Generalized Second Price Auctions, Consumer Profiling

11.

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Number of pages: 39 Posted: 02 Apr 2021 Last Revised: 04 Nov 2021
Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak
McGill University - Desautels Faculty of Management, McGill University, Desautels Faculty of Management, McGill University and HEC Montréal
Downloads 153 (259,719)
Citation 1

Abstract:

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Online review platforms, user-generated photos, deep learning, wisdom of the crowds, field experiment

12.

Manufacturer’s "1-Up" from Used Games: Insights from the Secondhand Market for Video Games

Information Systems Research 32(4), pp 1173-1191.
Number of pages: 47 Posted: 18 Nov 2019 Last Revised: 17 Dec 2021
Antino Kim, Rajib L. Saha and Warut Khern-am-nuai
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 145 (274,251)

Abstract:

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secondhand market, video game, content, console, platform, durable goods, information goods, used goods

13.

The Use of AI in Legal Systems: Determining Independent Contractor vs. Employee Status

Number of pages: 30 Posted: 28 Jan 2022
Desautels Faculty of Management, McGill University, Queen's University - Faculty of Law, McGill University - Desautels Faculty of Management, Santa Fe Institute and Brandeis University
Downloads 135 (286,683)

Abstract:

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Employment Law, Artificial Intelligence, Predictive Models, Decision-Support Legal Systems

14.

Haters Gonna Hate? How Removing Downvote Option Impacts Discussions on Online Forum

Number of pages: 40 Posted: 05 May 2021 Last Revised: 18 Apr 2022
McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management, HEC Montreal - Department of Logistics and Operations Management and HEC Montréal
Downloads 131 (293,154)

Abstract:

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Online platform, peer evaluation, negative evaluation, user-generated content

15.

Data Analytics to Detect Panic Buying and Improve Products Distribution Amid Pandemic

Number of pages: 43 Posted: 07 Dec 2020 Last Revised: 25 Feb 2022
HEC Montréal, IVADO Labs, IVADO Labs, Desautels Faculty of Management, McGill University and McGill University - Desautels Faculty of Management
Downloads 94 (373,682)
Citation 1

Abstract:

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Anomaly Detection, Retail Operations, Machine Learning, COVID-19

16.

Any Feedback is Welcome: Peer Feedback and User Behavior on Digital Platforms

Number of pages: 42 Posted: 04 Mar 2022
Kai Zhu, Warut Khern-am-nuai and Yinan Yu
McGill University, McGill University - Desautels Faculty of Management and University of Memphis
Downloads 48 (522,085)

Abstract:

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digital platforms, user-generated content, negative feedback, feedback mechanism

17.

Status Downgrade: The Impact of Losing Status on a User-generated Content Platform

Number of pages: 40 Posted: 16 Nov 2021 Last Revised: 18 Apr 2022
Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai
Indian School of Business, Purdue University and McGill University - Desautels Faculty of Management
Downloads 47 (526,541)

Abstract:

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User-generated content, Non-financial incentive, Platform policy, Gamification, NLP, Online reviews

18.

Review Helpfulness Score vs. Review Unhelpfulness Score: Two Sides of the Same Coin or Different Coins?

Number of pages: 30 Posted: 10 Apr 2021
Warut Khern-am-nuai, Yinan Yu and Dominik Gutt
McGill University - Desautels Faculty of Management, University of Memphis and Erasmus University Rotterdam, Rotterdam School of Management
Downloads 45 (535,679)
Citation 1

Abstract:

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review helpfulness score, review unhelpfulness score, review evaluation, online review, unhelpfulness voting behavior

19.

Helpful or Unhelpful: The Role of Voter Heuristics in Review Helpfulness

Number of pages: 43 Posted: 09 Feb 2022
Yinan Yu, Dezhi Yin, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, University of South Florida, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Krannert School of Management
Downloads 44 (545,275)

Abstract:

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online reviews, review helpfulness, voter heuristics, confirmation bias, bandwagon effect

20.

Social Interactions and Peer Evaluation on Online Review Platforms: An Empirical Analysis

Number of pages: 47 Posted: 09 May 2019 Last Revised: 13 May 2022
Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Krannert School of Management
Downloads 3 (832,436)

Abstract:

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social interactions, social relationship, online reviews, peer evaluation, user-generated content

21.

The Cost of Fairness: Evaluating Economic Implications of Fairness-Aware Machine Learning

Posted: 14 Jan 2019
Hajime Shimao, Junpei Komiyama and Warut Khern-am-nuai
Santa Fe Institute, University of Tokyo and McGill University - Desautels Faculty of Management

Abstract:

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fairness-aware machine learning, fair machine learning, machine learning discrimination

22.

When Paying for Reviews Pays Off: The Case of Performance-Contingent Monetary Rewards

MIS Quarterly 46(1), pp 609-626.
Posted: 01 May 2018 Last Revised: 01 Mar 2022
Yinan Yu, Warut Khern-am-nuai and Alain Pinsonneault
University of Memphis, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

Abstract:

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performance-contingent monetary incentives, online reviews, review quality, review quantity, review valence, quasi experiment