Warut Khern-am-nuai

McGill University - Desautels Faculty of Management

Assistant Professor

1001 Sherbrooke St. West

Montreal, Quebec H3A1G5 H3A 2M1

Canada

  • McGill University - Desautels Faculty of Management

SCHOLARLY PAPERS

25

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5,757

SSRN CITATIONS
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SSRN RANKINGS

Top 22,275

in Total Papers Citations

44

CROSSREF CITATIONS

4

Scholarly Papers (25)

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1.

Extrinsic Versus Intrinsic Rewards for Contributing Reviews in an Online Platform

Information Systems Research 29(4), pp 871-892.
Number of pages: 55 Posted: 24 Sep 2014 Last Revised: 26 Sep 2021
Warut Khern-am-nuai, Karthik Natarajan Kannan and Hossein Ghasemkhani
McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Krannert School of Management
Downloads 850 (46,139)
Citation 17

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Online review, Economic incentive, Monetary incentive

2.

The Impact of an Augmented Reality Game on Local Businesses: A Study of Pokemon Go on Restaurants

Information Systems Research 32(3), pp 950-966.
Number of pages: 46 Posted: 15 May 2017 Last Revised: 12 Oct 2021
Vandith Pamuru, Warut Khern-am-nuai and Karthik Natarajan Kannan
Indian School of Business, McGill University - Desautels Faculty of Management and Purdue University
Downloads 802 (50,002)
Citation 5

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Pokemon Go, Augmented Reality, Hedonic Utility, Natural Experiment, Economics of IS,

3.

More than the Quantity: The Value of Editorial Reviews for a UGC Platform

Management Science 68(9), pp 6355-7064.
Number of pages: 48 Posted: 16 Oct 2019 Last Revised: 04 Nov 2022
Yipu Deng, Jinyang Zheng, Warut Khern-am-nuai and Karthik Natarajan Kannan
Purdue University - Department of Management, Purdue University - Krannert School of Management, McGill University - Desautels Faculty of Management and Purdue University
Downloads 574 (77,264)
Citation 1

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natural language processing, editorial review, user-generated content, difference-in-differences, herding effect

4.

The Impact of Online Q&As on Product Sales: The Case of Amazon Answer

Information Systems Research (Forthcoming)
Number of pages: 65 Posted: 14 Jun 2016 Last Revised: 20 Mar 2023
Warut Khern-am-nuai, Hossein Ghasemkhani, Dandan Qiao and Karthik Natarajan Kannan
McGill University - Desautels Faculty of Management, Purdue University - Krannert School of Management, National University of Singapore and Purdue University
Downloads 457 (102,039)

Abstract:

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online platform, user-generated content, questions, answers

5.

Retail Analytics in the New Normal

Number of pages: 13 Posted: 10 Mar 2022
Yossiri Adulyasak, Maxime C. Cohen, Warut Khern-am-nuai and Michael Krause
HEC Montréal, Desautels Faculty of Management, McGill University, McGill University - Desautels Faculty of Management and affiliation not provided to SSRN
Downloads 404 (117,933)
Citation 1

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Retail analytics, COVID-19, AI in management

6.

Augmenting Password Strength Meter Design using the Elaboration Likelihood Model: Evidence from Randomized Experiments

Information Systems Research 34(1), pp 157-177.
Number of pages: 40 Posted: 27 Jun 2016 Last Revised: 17 Apr 2023
Warut Khern-am-nuai, Matthew J. Hashim, Alain Pinsonneault, Weining Yang and Ninghui Li
McGill University - Desautels Faculty of Management, University of Arizona, McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Department of Computer Sciences
Downloads 339 (143,370)
Citation 1

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password strength meter, design science, elaboration likelihood model, randomized experiment

7.

Addressing Fairness in Machine Learning Predictions: Strategic Best-Response Fair Discriminant Removed Algorithm

Number of pages: 48 Posted: 13 Jun 2019 Last Revised: 17 Feb 2023
Hajime Shimao, Warut Khern-am-nuai, Karthik Natarajan Kannan and Maxime C. Cohen
Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Desautels Faculty of Management, McGill University
Downloads 334 (145,699)
Citation 1

Abstract:

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machine learning, discrimination, fairness, prediction

8.

Identifying Arbitrage Opportunities in Retail Markets using Predictive Analytics

Number of pages: 34 Posted: 08 Feb 2021 Last Revised: 27 Dec 2022
Jitsama Tanlamai, Warut Khern-am-nuai and Yossiri Adulyasak
HEC Montreal - Department of Logistics and Operations Management, McGill University - Desautels Faculty of Management and HEC Montréal
Downloads 317 (154,006)

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arbitrage, field experiment, predictive analytics, random forest, user-generated content

9.

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Number of pages: 49 Posted: 02 Apr 2021 Last Revised: 02 May 2023
Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak
McGill University - Desautels Faculty of Management, McGill University, Desautels Faculty of Management, McGill University and HEC Montréal
Downloads 272 (180,589)
Citation 2

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Online review platforms, user-generated photos, deep learning, wisdom of the crowds

10.

So You Think You Are Safe: Implications of Quality Uncertainty in Security Software

Number of pages: 50 Posted: 24 Jun 2015 Last Revised: 12 Jul 2021
Hajime Shimao, Warut Khern-am-nuai, Sung Joo Kim and Karthik Natarajan Kannan
Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Purdue University
Downloads 239 (205,262)

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Economics of Information Security, Information Uncertainty, Misinformation, Risk Compensation Behavior

11.

Haters Gonna Hate? How Removing Downvote Option Impacts Discussions on Online Forum

Number of pages: 40 Posted: 05 May 2021 Last Revised: 18 Apr 2022
Changseung (Chang) Yoo, Warut Khern-am-nuai, Jitsama Tanlamai and Yossiri Adulyasak
McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management, HEC Montreal - Department of Logistics and Operations Management and HEC Montréal
Downloads 227 (215,813)
Citation 1

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Online platform, peer evaluation, negative evaluation, user-generated content

12.

Identifying Perverse Incentives in Buyer Profiling on Online Trading Platforms

Information Systems Research 33(2), pp 464-475.
Number of pages: 37 Posted: 04 Oct 2017 Last Revised: 04 Nov 2022
Karthik Natarajan Kannan, Rajib L. Saha and Warut Khern-am-nuai
Purdue University, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 202 (240,482)
Citation 1

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Trading Platforms, Advertising-Based Model, Commission-Based Model, Generalized Second Price Auctions, Consumer Profiling

13.

Manufacturer’s "1-Up" from Used Games: Insights from the Secondhand Market for Video Games

Information Systems Research 32(4), pp 1173-1191.
Number of pages: 47 Posted: 18 Nov 2019 Last Revised: 17 Dec 2021
Antino Kim, Rajib L. Saha and Warut Khern-am-nuai
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 201 (241,547)
Citation 1

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secondhand market, video game, content, console, platform, durable goods, information goods, used goods

14.

Negative Peer Feedback and User Content Generation: Evidence from a Restaurant Review Platform

Production and Operations Management (Forthcoming)
Number of pages: 46 Posted: 04 Mar 2022 Last Revised: 04 May 2023
Kai Zhu, Warut Khern-am-nuai and Yinan Yu
Bocconi University, McGill University - Desautels Faculty of Management and University of Memphis
Downloads 123 (362,840)

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feedback mechanism, negative feedback, user-generated content, platform operation

15.

Status Downgrade: The Impact of Losing Status on a User-generated Content Platform

Number of pages: 48 Posted: 16 Nov 2021 Last Revised: 17 Apr 2023
Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai
Indian School of Business, Purdue University and McGill University - Desautels Faculty of Management
Downloads 122 (365,015)
Citation 1

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User-generated content, Non-financial incentive, Platform policy, Gamification, NLP, Online reviews

16.

Helpful or Unhelpful: An Empirical Investigation of How Review Voters Cast Votes

Number of pages: 55 Posted: 09 Feb 2022 Last Revised: 17 Feb 2023
Yinan Yu, Dezhi Yin, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, University of South Florida, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business
Downloads 99 (423,429)

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online reviews, review helpfulness, voter heuristics, confirmation bias, bandwagon effect

17.

Review Helpfulness Score vs. Review Unhelpfulness Score: Two Sides of the Same Coin or Different Coins?

Number of pages: 30 Posted: 10 Apr 2021
Warut Khern-am-nuai, Yinan Yu and Dominik Gutt
McGill University - Desautels Faculty of Management, University of Memphis and Erasmus University Rotterdam, Rotterdam School of Management
Downloads 75 (501,640)
Citation 1

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review helpfulness score, review unhelpfulness score, review evaluation, online review, unhelpfulness voting behavior

18.

Social Interactions and Peer Evaluation on Online Review Platforms: An Empirical Analysis

Number of pages: 58 Posted: 09 May 2019 Last Revised: 03 May 2023
Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business
Downloads 49 (618,252)

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social interactions, social relationship, online reviews, peer evaluation, user-generated content

19.

Review Writing: The Social Influence of "Exemplar" Reviews

Number of pages: 44 Posted: 06 Dec 2022 Last Revised: 08 Dec 2022
Rajan Mishra, Wreetabrata Kar, Warut Khern-am-nuai and Karthik Natarajan Kannan
Purdue University, Purdue University, McGill University - Desautels Faculty of Management and Purdue University
Downloads 36 (695,205)

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Online review, NLP, social influence, review-generating behavior, platform policy

20.

Framework for Affinity-Based Personalized Review Recommendation

Number of pages: 38 Posted: 20 Jul 2022 Last Revised: 19 Sep 2022
Duy-Tan Nguyen, Yossiri Adulyasak, Jean-François Cordeau and Warut Khern-am-nuai
HEC Montreal - HEC Montreal, HEC Montréal, HEC Montreal and McGill University - Desautels Faculty of Management
Downloads 35 (701,811)

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review recommendation, user affinity, machine learning, partial least square structural equation

21.

An Empirical Study about the Impact of Incentivized Reviews on Product Sales: The Case of Amazon Vine Program

Posted: 12 Apr 2023
Jingyuan Deng, Warut Khern-am-nuai and Dandan Qiao
National University of Singapore, McGill University - Desautels Faculty of Management and National University of Singapore

Abstract:

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Incentivized reviews, product sales, word-of-mouth, sponsorship disclosure

22.

The Use of AI in Legal Systems: Determining Independent Contractor vs. Employee Status

Queen's University Legal Research Paper Forthcoming; Artificial Intelligence and Law (Forthcoming).
Posted: 28 Jan 2022 Last Revised: 30 Mar 2023
Maxime C. Cohen, Samuel Dahan, Warut Khern-am-nuai, Hajime Shimao and Jonathan Touboul
Desautels Faculty of Management, McGill University, Queen's University - Faculty of Law, McGill University - Desautels Faculty of Management, Santa Fe Institute and Brandeis University

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Employment Law, Artificial Intelligence, Predictive Models, Decision-Support Legal Systems

23.

Data Analytics to Detect Panic Buying and Improve Products Distribution Amid Pandemic

Posted: 07 Dec 2020 Last Revised: 17 Apr 2023
Yossiri Adulyasak, Omar Benomar, Ahmed Chaouachi, Maxime C. Cohen and Warut Khern-am-nuai
HEC Montréal, IVADO Labs, IVADO Labs, Desautels Faculty of Management, McGill University and McGill University - Desautels Faculty of Management

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Anomaly Detection, Retail Operations, Machine Learning, COVID-19

24.

The Cost of Fairness: Evaluating Economic Implications of Fairness-Aware Machine Learning

Posted: 14 Jan 2019 Last Revised: 17 Feb 2023
Hajime Shimao, Junpei Komiyama and Warut Khern-am-nuai
Santa Fe Institute, University of Tokyo and McGill University - Desautels Faculty of Management

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fairness-aware machine learning, fair machine learning, machine learning discrimination

25.

When Paying for Reviews Pays Off: The Case of Performance-Contingent Monetary Rewards

MIS Quarterly 46(1), pp 609-626.
Posted: 01 May 2018 Last Revised: 01 Mar 2022
Yinan Yu, Warut Khern-am-nuai and Alain Pinsonneault
University of Memphis, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

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performance-contingent monetary incentives, online reviews, review quality, review quantity, review valence, quasi experiment