Warut Khern-am-nuai

McGill University - Desautels Faculty of Management

Assistant Professor

1001 Sherbrooke St. West

Montreal, Quebec H3A1G5 H3A 2M1

Canada

SCHOLARLY PAPERS

25

DOWNLOADS
Rank 14,036

SSRN RANKINGS

Top 14,036

in Total Papers Downloads

5,757

SSRN CITATIONS
Rank 22,275

SSRN RANKINGS

Top 22,275

in Total Papers Citations

44

CROSSREF CITATIONS

4

Scholarly Papers (25)

1.

Extrinsic Versus Intrinsic Rewards for Contributing Reviews in an Online Platform

Information Systems Research 29(4), pp 871-892.
Number of pages: 55 Posted: 24 Sep 2014 Last Revised: 26 Sep 2021
McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Krannert School of Management
Downloads 850 (46,139)
Citation 17

Abstract:

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Online review, Economic incentive, Monetary incentive

2.

The Impact of an Augmented Reality Game on Local Businesses: A Study of Pokemon Go on Restaurants

Information Systems Research 32(3), pp 950-966.
Number of pages: 46 Posted: 15 May 2017 Last Revised: 12 Oct 2021
Vandith Pamuru, Warut Khern-am-nuai and Karthik Natarajan Kannan
Indian School of Business, McGill University - Desautels Faculty of Management and Purdue University
Downloads 802 (50,002)
Citation 5

Abstract:

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Pokemon Go, Augmented Reality, Hedonic Utility, Natural Experiment, Economics of IS,

3.

More than the Quantity: The Value of Editorial Reviews for a UGC Platform

Management Science 68(9), pp 6355-7064.
Number of pages: 48 Posted: 16 Oct 2019 Last Revised: 04 Nov 2022
Purdue University - Department of Management, Purdue University - Krannert School of Management, McGill University - Desautels Faculty of Management and Purdue University
Downloads 574 (77,264)
Citation 1

Abstract:

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natural language processing, editorial review, user-generated content, difference-in-differences, herding effect

4.

The Impact of Online Q&As on Product Sales: The Case of Amazon Answer

Information Systems Research (Forthcoming)
Number of pages: 65 Posted: 14 Jun 2016 Last Revised: 20 Mar 2023
McGill University - Desautels Faculty of Management, Purdue University - Krannert School of Management, National University of Singapore and Purdue University
Downloads 457 (102,039)

Abstract:

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online platform, user-generated content, questions, answers

5.

Retail Analytics in the New Normal

Number of pages: 13 Posted: 10 Mar 2022
HEC Montréal, Desautels Faculty of Management, McGill University, McGill University - Desautels Faculty of Management and affiliation not provided to SSRN
Downloads 404 (117,933)
Citation 1

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Retail analytics, COVID-19, AI in management

6.

Augmenting Password Strength Meter Design using the Elaboration Likelihood Model: Evidence from Randomized Experiments

Information Systems Research 34(1), pp 157-177.
Number of pages: 40 Posted: 27 Jun 2016 Last Revised: 17 Apr 2023
McGill University - Desautels Faculty of Management, University of Arizona, McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Department of Computer Sciences
Downloads 339 (143,370)
Citation 1

Abstract:

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password strength meter, design science, elaboration likelihood model, randomized experiment

7.

Addressing Fairness in Machine Learning Predictions: Strategic Best-Response Fair Discriminant Removed Algorithm

Number of pages: 48 Posted: 13 Jun 2019 Last Revised: 17 Feb 2023
Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Desautels Faculty of Management, McGill University
Downloads 334 (145,699)
Citation 1

Abstract:

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machine learning, discrimination, fairness, prediction

8.

Identifying Arbitrage Opportunities in Retail Markets using Predictive Analytics

Number of pages: 34 Posted: 08 Feb 2021 Last Revised: 27 Dec 2022
Jitsama Tanlamai, Warut Khern-am-nuai and Yossiri Adulyasak
HEC Montreal - Department of Logistics and Operations Management, McGill University - Desautels Faculty of Management and HEC Montréal
Downloads 317 (154,006)

Abstract:

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arbitrage, field experiment, predictive analytics, random forest, user-generated content

9.

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Number of pages: 49 Posted: 02 Apr 2021 Last Revised: 02 May 2023
Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak
McGill University - Desautels Faculty of Management, McGill University, Desautels Faculty of Management, McGill University and HEC Montréal
Downloads 272 (180,589)
Citation 2

Abstract:

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Online review platforms, user-generated photos, deep learning, wisdom of the crowds

10.

So You Think You Are Safe: Implications of Quality Uncertainty in Security Software

Number of pages: 50 Posted: 24 Jun 2015 Last Revised: 12 Jul 2021
Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Purdue University
Downloads 239 (205,262)

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Economics of Information Security, Information Uncertainty, Misinformation, Risk Compensation Behavior

11.

Haters Gonna Hate? How Removing Downvote Option Impacts Discussions on Online Forum

Number of pages: 40 Posted: 05 May 2021 Last Revised: 18 Apr 2022
McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management, HEC Montreal - Department of Logistics and Operations Management and HEC Montréal
Downloads 227 (215,813)
Citation 1

Abstract:

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Online platform, peer evaluation, negative evaluation, user-generated content

12.

Identifying Perverse Incentives in Buyer Profiling on Online Trading Platforms

Information Systems Research 33(2), pp 464-475.
Number of pages: 37 Posted: 04 Oct 2017 Last Revised: 04 Nov 2022
Karthik Natarajan Kannan, Rajib L. Saha and Warut Khern-am-nuai
Purdue University, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 202 (240,482)
Citation 1

Abstract:

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Trading Platforms, Advertising-Based Model, Commission-Based Model, Generalized Second Price Auctions, Consumer Profiling

13.

Manufacturer’s "1-Up" from Used Games: Insights from the Secondhand Market for Video Games

Information Systems Research 32(4), pp 1173-1191.
Number of pages: 47 Posted: 18 Nov 2019 Last Revised: 17 Dec 2021
Antino Kim, Rajib L. Saha and Warut Khern-am-nuai
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indian School of Business (ISB), Hyderabad and McGill University - Desautels Faculty of Management
Downloads 201 (241,547)
Citation 1

Abstract:

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secondhand market, video game, content, console, platform, durable goods, information goods, used goods

14.

Negative Peer Feedback and User Content Generation: Evidence from a Restaurant Review Platform

Production and Operations Management (Forthcoming)
Number of pages: 46 Posted: 04 Mar 2022 Last Revised: 04 May 2023
Kai Zhu, Warut Khern-am-nuai and Yinan Yu
Bocconi University, McGill University - Desautels Faculty of Management and University of Memphis
Downloads 123 (362,840)

Abstract:

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feedback mechanism, negative feedback, user-generated content, platform operation

15.

Status Downgrade: The Impact of Losing Status on a User-generated Content Platform

Number of pages: 48 Posted: 16 Nov 2021 Last Revised: 17 Apr 2023
Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai
Indian School of Business, Purdue University and McGill University - Desautels Faculty of Management
Downloads 122 (365,015)
Citation 1

Abstract:

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User-generated content, Non-financial incentive, Platform policy, Gamification, NLP, Online reviews

16.

Helpful or Unhelpful: An Empirical Investigation of How Review Voters Cast Votes

Number of pages: 55 Posted: 09 Feb 2022 Last Revised: 17 Feb 2023
Yinan Yu, Dezhi Yin, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, University of South Florida, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business
Downloads 99 (423,429)

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online reviews, review helpfulness, voter heuristics, confirmation bias, bandwagon effect

17.

Review Helpfulness Score vs. Review Unhelpfulness Score: Two Sides of the Same Coin or Different Coins?

Number of pages: 30 Posted: 10 Apr 2021
Warut Khern-am-nuai, Yinan Yu and Dominik Gutt
McGill University - Desautels Faculty of Management, University of Memphis and Erasmus University Rotterdam, Rotterdam School of Management
Downloads 75 (501,640)
Citation 1

Abstract:

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review helpfulness score, review unhelpfulness score, review evaluation, online review, unhelpfulness voting behavior

18.

Social Interactions and Peer Evaluation on Online Review Platforms: An Empirical Analysis

Number of pages: 58 Posted: 09 May 2019 Last Revised: 03 May 2023
Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
University of Memphis, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business
Downloads 49 (618,252)

Abstract:

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social interactions, social relationship, online reviews, peer evaluation, user-generated content

19.

Review Writing: The Social Influence of "Exemplar" Reviews

Number of pages: 44 Posted: 06 Dec 2022 Last Revised: 08 Dec 2022
Purdue University, Purdue University, McGill University - Desautels Faculty of Management and Purdue University
Downloads 36 (695,205)

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Online review, NLP, social influence, review-generating behavior, platform policy

20.

Framework for Affinity-Based Personalized Review Recommendation

Number of pages: 38 Posted: 20 Jul 2022 Last Revised: 19 Sep 2022
HEC Montreal - HEC Montreal, HEC Montréal, HEC Montreal and McGill University - Desautels Faculty of Management
Downloads 35 (701,811)

Abstract:

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review recommendation, user affinity, machine learning, partial least square structural equation

21.

An Empirical Study about the Impact of Incentivized Reviews on Product Sales: The Case of Amazon Vine Program

Posted: 12 Apr 2023
Jingyuan Deng, Warut Khern-am-nuai and Dandan Qiao
National University of Singapore, McGill University - Desautels Faculty of Management and National University of Singapore

Abstract:

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Incentivized reviews, product sales, word-of-mouth, sponsorship disclosure

22.

The Use of AI in Legal Systems: Determining Independent Contractor vs. Employee Status

Queen's University Legal Research Paper Forthcoming; Artificial Intelligence and Law (Forthcoming).
Posted: 28 Jan 2022 Last Revised: 30 Mar 2023
Desautels Faculty of Management, McGill University, Queen's University - Faculty of Law, McGill University - Desautels Faculty of Management, Santa Fe Institute and Brandeis University

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Employment Law, Artificial Intelligence, Predictive Models, Decision-Support Legal Systems

23.

Data Analytics to Detect Panic Buying and Improve Products Distribution Amid Pandemic

Posted: 07 Dec 2020 Last Revised: 17 Apr 2023
HEC Montréal, IVADO Labs, IVADO Labs, Desautels Faculty of Management, McGill University and McGill University - Desautels Faculty of Management

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Anomaly Detection, Retail Operations, Machine Learning, COVID-19

24.

The Cost of Fairness: Evaluating Economic Implications of Fairness-Aware Machine Learning

Posted: 14 Jan 2019 Last Revised: 17 Feb 2023
Hajime Shimao, Junpei Komiyama and Warut Khern-am-nuai
Santa Fe Institute, University of Tokyo and McGill University - Desautels Faculty of Management

Abstract:

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fairness-aware machine learning, fair machine learning, machine learning discrimination

25.

When Paying for Reviews Pays Off: The Case of Performance-Contingent Monetary Rewards

MIS Quarterly 46(1), pp 609-626.
Posted: 01 May 2018 Last Revised: 01 Mar 2022
Yinan Yu, Warut Khern-am-nuai and Alain Pinsonneault
University of Memphis, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

Abstract:

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performance-contingent monetary incentives, online reviews, review quality, review quantity, review valence, quasi experiment