Author Page for Warut Khern-am-nuai

McGill University - Desautels Faculty of Management, Purdue University - Krannert School of Management, National University of Singapore (NUS) and Purdue University

Downloads 1,026 (54,853)

Abstract:

5.

Generative AI and Price Discrimination in the Housing Market

Number of pages: 45 Posted: 12 Apr 2024 Last Revised: 13 Apr 2025

Jitsama Tanlamai, Warut Khern-am-nuai and Maxime C. Cohen

McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Desautels Faculty of Management, McGill University

Downloads 970 (59,316)

Abstract:

6.

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Manufacturing & Service Operations Management 26(1), pp 330-349.

Number of pages: 49 Posted: 02 Apr 2021 Last Revised: 24 Jan 2024

Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak

McGill University - Desautels Faculty of Management, McGill University, Desautels Faculty of Management, McGill University and HEC Montréal

Downloads 866 (69,232)

Citation 5

Abstract:

7.

Unraveling the Impact: An Empirical Investigation of ChatGPT's Exclusion from Stack Overflow

Number of pages: 26 Posted: 18 Jun 2023 Last Revised: 19 Jun 2024

Sameer Borwankar, Warut Khern-am-nuai and Karthik Natarajan Kannan

McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University

Downloads 613 (110,314)

Abstract:

8.

Revisiting the CEO Effect Through a Machine Learning Lens

Management Science, 0[10.1287/mnsc.2023.03625]

Number of pages: 28 Posted: 31 Oct 2023 Last Revised: 13 Apr 2025

Hajime Shimao, Sung Joo Kim, Warut Khern-am-nuai and Maxime C. Cohen

Santa Fe Institute, American University - Kogod School of Business, McGill University - Desautels Faculty of Management and Desautels Faculty of Management, McGill University

Downloads 611 (109,835)

Citation 1

Abstract:

9.

Augmenting Password Strength Meter Design using the Elaboration Likelihood Model: Evidence from Randomized Experiments

Information Systems Research 34(1), pp 157-177.

Number of pages: 40 Posted: 27 Jun 2016 Last Revised: 17 Apr 2023

Warut Khern-am-nuai, Matthew J. Hashim, Alain Pinsonneault, Weining Yang and Ninghui Li

McGill University - Desautels Faculty of Management, University of Arizona, McGill University - Desautels Faculty of Management, Purdue University and Purdue University - Department of Computer Sciences

Downloads 548 (126,105)

Citation 1

Abstract:

10.

The Overstated Cost of AI Fairness in Criminal Justice

100 Indiana Law Journal 1431 (2025)

Number of pages: 48 Posted: 21 Feb 2025 Last Revised: 27 Jun 2025

Ignacio Cofone and Warut Khern-am-nuai

University of Oxford - Faculty of Law and McGill University - Desautels Faculty of Management

Downloads 494 (143,016)

Abstract:

11.

Negative Peer Feedback and User Content Generation: Evidence from a Restaurant Review Platform

Production and Operations Management (Forthcoming)

Number of pages: 46 Posted: 04 Mar 2022 Last Revised: 04 May 2023

Kai Zhu, Warut Khern-am-nuai and Yinan Yu

Bocconi University, McGill University - Desautels Faculty of Management and University of Oklahoma

Downloads 469 (152,291)

Abstract:

12.

Manufacturer’s "1-Up" from Used Games: Insights from the Secondhand Market for Video Games

Information Systems Research 32(4), pp 1173-1191., Indian School of Business

Number of pages: 47 Posted: 18 Nov 2019 Last Revised: 16 Jul 2025

Antino Kim, Rajib L. Saha and Warut Khern-am-nuai

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indian School of Business and McGill University - Desautels Faculty of Management

Downloads 384 (191,899)

Citation 4

Abstract:

13.

Exploring the Impact of Platform-Incentivized Reviews on Product Sales and the Role of Review Inconsistency

Number of pages: 56 Posted: 12 Apr 2023 Last Revised: 19 Apr 2025

Jingyuan Deng, Warut Khern-am-nuai and Dandan Qiao

National University of Singapore, McGill University - Desautels Faculty of Management and National University of Singapore (NUS)

Downloads 381 (193,569)

Abstract:

14.

When AI Sets Wages: Biases and Labor Discrimination in Generative Pricing

Number of pages: 29 Posted: 27 Aug 2025

Maxime C. Cohen, Eddy Hage-Youssef and Warut Khern-am-nuai

Desautels Faculty of Management, McGill University, McGill University and McGill University - Desautels Faculty of Management

Downloads 369 (201,412)

Abstract:

15.

Identifying Perverse Incentives in Buyer Profiling on Online Trading Platforms

Information Systems Research 33(2), pp 464-475., Indian School of Business

Number of pages: 37 Posted: 04 Oct 2017 Last Revised: 16 Jul 2025

Karthik Natarajan Kannan, Rajib L. Saha and Warut Khern-am-nuai

Purdue University, Indian School of Business and McGill University - Desautels Faculty of Management

Downloads 356 (209,635)

Citation 2

Abstract:

16.

So You Think You Are Safe: Implications of Quality Uncertainty in Security Software

Number of pages: 50 Posted: 24 Jun 2015 Last Revised: 12 Jul 2021

Hajime Shimao, Warut Khern-am-nuai, Sung Joo Kim and Karthik Natarajan Kannan

Santa Fe Institute, McGill University - Desautels Faculty of Management, American University - Kogod School of Business and Purdue University

Downloads 319 (235,935)

Abstract:

17.

Strategic Best-Response Fairness Framework for Fair Machine Learning

Information Systems Research, 0[10.1287/isre.2022.0055]

Number of pages: 34 Posted: 02 Aug 2024 Last Revised: 13 Apr 2025

Hajime Shimao, Warut Khern-am-nuai, Karthik Natarajan Kannan and Maxime C. Cohen

Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Desautels Faculty of Management, McGill University

Downloads 290 (262,373)

Citation 5

Abstract:

18.

Motivating Runners in Real Time: A Field Experiment

Number of pages: 50 Posted: 24 Apr 2024

Doehun Kim, Yoonseock (Yoon) Son, Warut Khern-am-nuai and Maxime C. Cohen

Florida Atlantic University - Department of Information Technology & Operations Management, University of Notre Dame - Mendoza College of Business - IT, Analytics, and Operations Department, McGill University - Desautels Faculty of Management and Desautels Faculty of Management, McGill University

Downloads 282 (270,229)

Citation 1

Abstract:

19.

Status Downgrade: The Impact of Losing Status on a User-generated Content Platform

Indian School of Business WP Forthcoming, Production and Operations Management (Forthcoming)

Number of pages: 52 Posted: 16 Nov 2021 Last Revised: 21 Jun 2024

Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai

Indian School of Business, University at Buffalo (SUNY) - School of Management and McGill University - Desautels Faculty of Management

Downloads 246 (310,057)

Citation 1

Abstract:

20.

Helpful or Unhelpful: The Hidden Influence of Review Voters and the Wisdom of Crowds

Journal of the Association for Information Systems (Forthcoming)

Number of pages: 59 Posted: 09 Feb 2022 Last Revised: 09 Apr 2026

Yinan Yu, Dezhi Yin, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei

University of Oklahoma, University of South Florida, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business

Downloads 241 (316,532)

Abstract:

21.

Key Lessons Learned for Technology Managers from CrowdStrike Global IT Outage

IEEE Engineering Management Review, 0[10.1109/EMR.2024.3452090]

Number of pages: 5 Posted: 13 Aug 2024 Last Revised: 13 Apr 2025

Warut Khern-am-nuai

McGill University - Desautels Faculty of Management

Downloads 222 (343,660)

Abstract:

22.

Fewer Reviews but Better Content: When an Online Review Platform Disables Downvotes

Journal of Management Information Systems (Forthcoming)

Number of pages: 50 Posted: 06 Jan 2024 Last Revised: 09 Apr 2026

Yinan Yu, Dezhi Yin and Warut Khern-am-nuai

University of Oklahoma, University of South Florida and McGill University - Desautels Faculty of Management

Downloads 219 (353,017)

Abstract:

23.

Parking at the Right Spot: Repositioning-Based Promotions for E-Scooters

Number of pages: 51 Posted: 19 Aug 2024 Last Revised: 22 Sep 2025

Doehun Kim, Yoonseock (Yoon) Son, Warut Khern-am-nuai and Maxime C. Cohen

Florida Atlantic University - Department of Information Technology & Operations Management, University of Notre Dame - Mendoza College of Business - IT, Analytics, and Operations Department, McGill University - Desautels Faculty of Management and Desautels Faculty of Management, McGill University

Downloads 187 (405,402)

Abstract:

24.

Review Writing: The Social Influence of "Exemplar" Reviews

Number of pages: 44 Posted: 06 Dec 2022 Last Revised: 08 Dec 2022

Rajan Mishra, Wreetabrata Kar, Warut Khern-am-nuai and Karthik Natarajan Kannan

Purdue University, University at Buffalo (SUNY) - School of Management, McGill University - Desautels Faculty of Management and Purdue University

Downloads 170 (442,467)

Abstract:

25.

The Implications of Generic Response in Online Customer Service Operations

Number of pages: 31 Posted: 31 Oct 2023

Jitsama Tanlamai, Warut Khern-am-nuai, Wreetabrata Kar and Yossiri Adulyasak

McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management, University at Buffalo (SUNY) - School of Management and HEC Montréal

Downloads 168 (447,215)

Abstract:

26.

Adversarial Attacks on Machine Learning-Driven High-Frequency Trading Models

Number of pages: 17 Posted: 26 Jul 2025

Hajime Shimao, Kanis Saengchote, Kamabir Chakraborty, Chengfei Wang and Warut Khern-am-nuai

affiliation not provided to SSRN, Department of Banking and Finance, Chulalongkorn Business School, affiliation not provided to SSRN, affiliation not provided to SSRN and McGill University - Desautels Faculty of Management

Downloads 159 (474,889)

Abstract:

27.

When Moderators are Moderated: Evidence from an Online Community

Number of pages: 56 Posted: 21 Jun 2024 Last Revised: 10 May 2025

Ilango Guru Muniasamy, Wreetabrata Kar, Warut Khern-am-nuai and Hossein Ghasemkhani

Purdue University, University at Buffalo (SUNY) - School of Management, McGill University - Desautels Faculty of Management and Purdue University - Krannert School of Management

Downloads 144 (511,933)

Abstract:

28.

The Impact of Text Sentiment-Rating Inconsistency on Consumers' Purchase Decisions

Number of pages: 53 Posted: 24 Oct 2025

Heui Jae Choi, Hyunji So, Warut Khern-am-nuai and Kunsoo Han

McGill University - Desautels Faculty of Management, McGill University, McGill University - Desautels Faculty of Management and McGill University

Downloads 111 (640,165)

Abstract:

29.

A framework for affinity-based personalized review recommendation

Accepted for publication in Electronic Commerce Research

Number of pages: 69 Posted: 20 Jul 2022 Last Revised: 04 May 2026

Duy-Tan Nguyen, Warut Khern-am-nuai, Yossiri Adulyasak and Jean-François Cordeau

University of Greenwich - Business School, McGill University - Desautels Faculty of Management, HEC Montréal and HEC Montreal

Downloads 110 (640,165)

Abstract:

30.

Do Fair Algorithms Improve Welfare? Evidence from the Insurance Market

UNSW Business School Research Paper Forthcoming

Number of pages: 49 Posted: 26 Mar 2025 Last Revised: 06 Apr 2026

Fei Huang, Hajime Shimao and Warut Khern-am-nuai

UNSW Australia Business School, School of Risk & Actuarial Studies, Santa Fe Institute and McGill University - Desautels Faculty of Management

Downloads 84 (783,685)

Abstract:

31.

Manager's Practical Toolkit to Improve Password Security in Organizations

IEEE Engineering Management Review, 0[10.1109/EMR.2024.3423360]

Number of pages: 11 Posted: 13 Aug 2024 Last Revised: 13 Apr 2025

Danuvasin Charoen and Warut Khern-am-nuai

National Institute of Development Administration (NIDA) - NIDA Business School and McGill University - Desautels Faculty of Management

Downloads 64 (924,743)

Abstract:

32.

From Fear to Fury: The Behavioral Trade-offs of Removing Negative Feedback Option in Online Discussion Platforms

Number of pages: 52 Posted: 22 Apr 2026

Jitsama Tanlamai, Changseung (Chang) Yoo, Warut Khern-am-nuai and Yossiri Adulyasak

McGill University - Desautels Faculty of Management, Yeshiva University - Sy Syms School of Business, McGill University - Desautels Faculty of Management and HEC Montréal

Downloads 29 (1,345,526)

Abstract:

33.

Preparing Technology Managers for the Post-Consumer Reviews Era

IEEE Engineering Management Review (Forthcoming)

Number of pages: 14 Posted: 24 Oct 2025

Danuvasin Charoen, Guangrui (Kayla) Li and Warut Khern-am-nuai

National Institute of Development Administration (NIDA) - NIDA Business School, York University - Schulich School of Business and McGill University - Desautels Faculty of Management

Downloads 27 (1,359,097)

Abstract:

34.

Following the Scent: How Attention-grabbing Verbal Cues in Headlines Shape Fake News Believability

Number of pages: 33 Posted: 22 Apr 2026

Heui Jae Choi, Elizabeth Han and Warut Khern-am-nuai

McGill University - Desautels Faculty of Management, McGill University and McGill University - Desautels Faculty of Management

Downloads 24 (1,411,822)

Abstract:

35.

Examining the Efficacy of Peer Punishment in Online Content Moderation

Number of pages: 45 Posted: 22 Apr 2026

Wreetabrata Kar, Jitsama Tanlamai and Warut Khern-am-nuai

University at Buffalo (SUNY) - School of Management, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

Downloads 20 (1,459,862)

Abstract:

36.

The Impact of Re-election After Demotion on Block Validations in Committee-based Consensus Blockchain Platform

Number of pages: 44 Posted: 22 Apr 2026

Sejun Park, Warut Khern-am-nuai and Alain Pinsonneault

McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

Downloads 18 (1,470,786)

Abstract:

37.

Retail Analytics in the New Normal

IEEE Engineering Management Review 52(1), pp 268-280 under the title "Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic."

Posted: 10 Mar 2022 Last Revised: 26 Apr 2024

Yossiri Adulyasak, Maxime C. Cohen, Warut Khern-am-nuai and Michael Krause

HEC Montréal, Desautels Faculty of Management, McGill University, McGill University - Desautels Faculty of Management and affiliation not provided to SSRN

Abstract:

38.

The Use of AI in Legal Systems: Determining Independent Contractor vs. Employee Status

Queen's University Legal Research Paper Forthcoming; Artificial Intelligence and Law (Forthcoming).

Posted: 28 Jan 2022 Last Revised: 30 Mar 2023

Maxime C. Cohen, Samuel Dahan, Warut Khern-am-nuai, Hajime Shimao and Jonathan Touboul

Desautels Faculty of Management, McGill University, Queen's University - Faculty of Law, McGill University - Desautels Faculty of Management, Santa Fe Institute and Brandeis University

Abstract:

39.

Haters Gonna Hate? How Removing Downvote Option Impacts Discussions on Online Forum

Posted: 05 May 2021 Last Revised: 06 Apr 2026

Changseung (Chang) Yoo, Warut Khern-am-nuai, Jitsama Tanlamai and Yossiri Adulyasak

Yeshiva University - Sy Syms School of Business, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and HEC Montréal

Abstract:

40.

Review Helpfulness Score vs. Review Unhelpfulness Score: Two Sides of the Same Coin or Different Coins?

IEEE Transactions on Engineering Management, 71, 8031-8044.

Posted: 10 Apr 2021 Last Revised: 26 Apr 2024

Yinan Yu, Dominik Gutt and Warut Khern-am-nuai

University of Oklahoma, RWTH Aachen University and McGill University - Desautels Faculty of Management

Abstract:

41.

Identifying Arbitrage Opportunities in Retail Markets using Predictive Analytics

AI&Society (Forthcoming) under the title "Identifying Arbitrage Opportunities in Retail Markets with Artificial Intelligence."

Posted: 08 Feb 2021 Last Revised: 14 Jul 2023

Jitsama Tanlamai, Warut Khern-am-nuai and Yossiri Adulyasak

McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and HEC Montréal

Abstract:

42.

Data Analytics to Detect Panic Buying and Improve Products Distribution Amid Pandemic

((Forthcoming), AI&Society, under the title 'Using AI to Detect Panic Buying and Improve Products Distribution Amid Pandemic'

Posted: 07 Dec 2020 Last Revised: 15 Jul 2023

Yossiri Adulyasak, Omar Benomar, Ahmed Chaouachi, Maxime C. Cohen and Warut Khern-am-nuai

HEC Montréal, IVADO Labs, IVADO Labs, Desautels Faculty of Management, McGill University and McGill University - Desautels Faculty of Management

Abstract:

43.

Addressing Fairness in Machine Learning Predictions: Strategic Best-Response Fair Discriminant Removed Algorithm

Posted: 13 Jun 2019 Last Revised: 26 Jul 2024

Hajime Shimao, Warut Khern-am-nuai, Karthik Natarajan Kannan and Maxime C. Cohen

Santa Fe Institute, McGill University - Desautels Faculty of Management, Purdue University and Desautels Faculty of Management, McGill University

Abstract:

44.

Impacts of Social Interactions and Peer Evaluations on Online Review Platforms

Journal of Management Information Systems 40(4), pp 1271-1300.

Posted: 09 May 2019 Last Revised: 26 Jan 2024

Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei

University of Oklahoma, McGill University - Desautels Faculty of Management, McGill University - Desautels Faculty of Management and Purdue University - Daniels School of Business

Abstract:

45.

The Cost of Fairness: Evaluating Economic Implications of Fairness-Aware Machine Learning

Posted: 14 Jan 2019 Last Revised: 17 Feb 2023

Hajime Shimao, Junpei Komiyama and Warut Khern-am-nuai

Santa Fe Institute, New York University and McGill University - Desautels Faculty of Management

Abstract:

46.

When Paying for Reviews Pays Off: The Case of Performance-Contingent Monetary Rewards

MIS Quarterly 46(1), pp 609-626.

Posted: 01 May 2018 Last Revised: 01 Mar 2022

Yinan Yu, Warut Khern-am-nuai and Alain Pinsonneault

University of Oklahoma, McGill University - Desautels Faculty of Management and McGill University - Desautels Faculty of Management

Warut Khern-am-nuai

McGill University - Desautels Faculty of Management

Associate Professor

46

Top 7,370

14,212

Top 16,432

90

Scholarly Papers (46)

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract:

Abstract: