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Jia Liu

Hong Kong University of Science & Technology (HKUST) - Department of Marketing

Associate Professor

Department of Marketing

Clear Water Bay, Kowloon

Hong Kong

SCHOLARLY PAPERS

14

DOWNLOADS
Rank 39,926

SSRN RANKINGS

Top 39,926

in Total Papers Downloads

3,151

TOTAL CITATIONS

3

Scholarly Papers (14)

1.

Probabilistic Machine Learning: New Frontiers for Modeling Consumers and their Choices

The Wharton School Research Paper, SMU Cox School of Business Research Paper No. 24-4
Number of pages: 53 Posted: 16 Apr 2024 Last Revised: 07 Oct 2024
University of Pennsylvania - Marketing Department, - Department of Marketing, Columbia University - Columbia Business School, University of British Columbia (UBC) - Sauder School of Business, Columbia University - Columbia Business School, Marketing, Cornell University - Samuel Curtis Johnson Graduate School of Management, Southern Methodist University (SMU) - Marketing Department, University of Michigan, Stephen M. Ross School of BusinessUniversity of Michigan at Ann Arbor - Marketing, Hong Kong University of Science & Technology (HKUST) - Department of Marketing, Goethe University Frankfurt - Department of Marketing, University of North Carolina at Chapel Hill, University of Michigan at Ann Arbor and University of Florida - Warrington College of Business Administration
Downloads 1,233 (41,954)

Abstract:

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machine learning, Bayesian statistics, Bayesian nonparametrics, generative models, unstructured data, representation learning, causal inference

2.

From Live to Recording: Consumer Demand and Response to Price Across the Livestreaming Lifecycle

Accepted for publication in Marketing Science.

A previous version of this paper was circulated under the title "The Role of 'Live' in Livestreaming Markets: Evidence Using Orthogonal Random Forest."

Number of pages: 53 Posted: 29 Jul 2021 Last Revised: 03 Jun 2026
Georgetown University, McDonough School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Marketing and University of Michigan, Stephen M. Ross School of Business
Downloads 642 (103,931)
Citation 2

Abstract:

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Livestreaming, Creator economy, Pricing, Instrumental Variables, Machine Learning

3.

The Joint Impact of Revenue-based Loyalty Program and Promotions on Consumer Purchase Behavior

Number of pages: 49 Posted: 01 Dec 2020
Jia Liu, Asim Ansari and Leonard Lee
Hong Kong University of Science & Technology (HKUST) - Department of Marketing, Columbia University - Columbia Business School, Marketing and National University of Singapore (NUS)
Downloads 332 (228,126)

Abstract:

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Loyalty Programs, Personalized Promotions, Goal Achievement and Failure, Nonlinear Point Thresholds, Timing of Reward

4.

Dynamic Effects of TV Ad Suspension on Keyword Search: Evidence from the U.S. Telecom Industry

HKUST Business School Research Paper No. 2024-144
Number of pages: 50 Posted: 08 Jul 2021 Last Revised: 01 May 2025
Hong Kong University of Science & Technology (HKUST) - Department of Marketing, Microsoft Corporation - Microsoft Research, New York City and Microsoft Research
Downloads 320 (236,739)

Abstract:

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TV advertising, keyword search, policy evaluation, synthetic control estimation, spillover effect, quasi-experiment

5.

Unraveling Multifaceted User Preferences on Digital Platforms: A Bayesian Deep Learning Approach

HKUST Business School Research Paper No. 2025-191
Number of pages: 59 Posted: 16 Dec 2024 Last Revised: 31 May 2026
Mingzhang Yin, Ziwei CONG and Jia Liu
University of Florida - Warrington College of Business Administration, Georgetown University, McDonough School of Business and Hong Kong University of Science & Technology (HKUST) - Department of Marketing
Downloads 238 (321,897)

Abstract:

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User-Generated Content, Preference Measurement, Digital Platforms, Dynamic Model, Neural Networks

6.

The Effects of Search Interface on Consumer Preferences: Evidence from a Randomized Experiment

HKUST Business School Research Paper No. 2025-192
Number of pages: 49 Posted: 31 Jan 2025 Last Revised: 29 May 2025
Jia Liu and Olivier Toubia
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Columbia University - Columbia Business School, Marketing
Downloads 202 (384,172)

Abstract:

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consumer search, search refinement tools, preference measurement, conjoint study, randomized experiments

7.

Consumer Responses to 'Favorite' Product Removal: Evidence from Beverage Vending Machines

HKUST Business School Research Paper No. 2023-138, Johns Hopkins Carey Business School Research Paper No. 24-03
Number of pages: 37 Posted: 21 Sep 2023 Last Revised: 17 Sep 2025
Johns Hopkins University - Carey Business School, Hong Kong University of Science and Technology, Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Peking University - Guanghua School of Management
Downloads 184 (411,650)
Citation 1

Abstract:

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Favorite Product Removal, Purchase substitution, Habit, Autopilot behavior, Experimentation, Exploration, Learning, Variety-seeking, Synthetic difference-in-differences

8.

Two-Birds-One-Stone for Green E-commerce: Business and Environmental Impacts of Delivery Fee Charge in Instant Online Retail

HKUST Business School Research Paper No. 2025-240
Posted: 17 Sep 2025
Tao Han, Jingcun Cao and Jia Liu
The University of Hong Kong - The University of Hong Kong Faculty of Business and Economics, Students, The University of Hong Kong and Hong Kong University of Science & Technology (HKUST) - Department of Marketing

Abstract:

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Instant Online Retail, Delivery Fee, Sustainable Operation, Quasi-experiment, Regression Discontinuity Design

9.

The Daily Me versus The Daily Others: How Do Recommendation Algorithms Change User Interests? Evidence from a Knowledge-Sharing Platform

HKUST Business School Research Paper No. 2021-003 (selected paper in Targeted and Social Network Marketing eJournal)
Posted: 04 Mar 2021 Last Revised: 04 Dec 2024
Jia Liu and Ziwei CONG
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Georgetown University, McDonough School of Business

Abstract:

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filter bubbles, consumption polarization, algorithmic curation, social filtering, social network, field experiment

10.

Moment Marketing: Measuring Dynamics in Cross-Channel Ad Effectiveness

Posted: 23 Sep 2020 Last Revised: 06 Oct 2022
Jia Liu and Shawndra Hill
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Microsoft Corporation - Microsoft Research, New York City

Abstract:

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search advertising, TV advertising, cross-channel advertising, moment marketing, experiment, brand competition, poaching

11.

Understanding Consumer Dynamic Decision Making Under Competing Loyalty Programs

Columbia Business School Research Paper Forthcoming
Posted: 04 Sep 2019 Last Revised: 06 Oct 2022
Jia Liu and Asim Ansari
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Columbia University - Columbia Business School, Marketing

Abstract:

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Loyalty Programs, Promotions, Competition, Bounded Rationality, Approximate Dynamic Programming, Experiments

12.

Content-Based Model of Web Search Behavior: An Application to TV Show Search

Posted: 07 May 2019 Last Revised: 06 Oct 2022
Hong Kong University of Science & Technology (HKUST) - Department of Marketing, Columbia University - Columbia Business School, Marketing and Microsoft Corporation - Microsoft Research, New York City

Abstract:

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marketing, search, interpretable machine learning, recommendation systems, Poisson factorization, variational inference, big data

13.

A Semantic Approach for Estimating Consumer Content Preferences from Online Search Queries

Columbia Business School Research Paper No. 16-2
Posted: 19 Dec 2015 Last Revised: 06 Oct 2022
Jia Liu and Olivier Toubia
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Columbia University - Columbia Business School, Marketing

Abstract:

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search engine optimization, search engine marketing, search queries, content preferences, semantic relationships, topic modeling

14.

How do Consumers Form Online Search Queries? The Importance of Activation Probabilities between Queries and Results

Columbia Business School Research Paper No. 15-91
Posted: 18 Oct 2015 Last Revised: 09 Aug 2020
Jia Liu and Olivier Toubia
Hong Kong University of Science & Technology (HKUST) - Department of Marketing and Columbia University - Columbia Business School, Marketing

Abstract:

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online search queries, consumer search, content preferences, digital marketing